When we arrived at the property, we were unable to get into the parking garage & had a car waiting behind us. We had not been given the code to get into the garage in advance. The car behind us let us in & I called Blue Swell to get our code. The answering service called an on-call agent & got our code for us promptly. When we walked into our room, we immediately noticed what looked like graffiti on the walls throughout the condo. I sent photos via Vrbo so the owner would know we were not responsible for it, but did not hear back from them. The condo was in decent condition otherwise, but not up to our personal standards. There were areas that did not seem clean & a lot seemed a bit outdated and worn out. About half way through our stay we started noticing a sewage smell. They sent someone out that evening while we were away & the smell was not resolved. They sent someone the following day, & they were able to take care of it, & were very kind to work with. We did have to deal with the foul smell for about 24 hours. One elevator was out the entire time we were there. Our friends who arrived a few days before us said they called it in, it was fixed, & became broken again almost immediately. It made getting to & from places a little trickier due to the number of guests at Aqua during the holiday week. The resort itself was nice, & we appreciated having the amenities (pool, hot tub, outdoor showers, bar, beach chair service). We would stay at Aqua again, but not this same unit.