The Great Gatsby: Pink Flamingo Lounge Retreat!

Thank you for your feedback. We're sorry to hear that your experience didn’t fully meet expectations, and we appreciate you taking the time to share your thoughts. We were surprised by the comments regarding cleanliness, as nothing was reported to us during your stay. We always encourage guests to reach out in real time so we can promptly address any concerns—especially something as important as cleanliness. Had we been made aware, we would have sent our team to resolve the issue immediately. Regarding the lawn, we appreciate you notifying us during your stay. Our landscaper was expedited to the property to address the concern, and while lawn care is scheduled biweekly, it is subject to weather conditions. We're glad we were able to respond quickly once notified. As for the trash bins, we understand how frustrating that can be. The issue was brought to our attention during your stay, and we worked diligently to resolve it. Unfortunately, the previous guests had left an unusually large amount of trash well ahead of the scheduled pickup day, which created a challenge. We did our best to coordinate with local resources to have it removed as quickly as possible. We truly value guest feedback and are committed to maintaining a clean, comfortable, and well-kept space. Thank you again for staying with us, and we wish you all the best in your future travels.

Thank you for your fantastic review! We're so glad you had a great time and found the space perfect for your group. It was a pleasure communicating with you, and we're thrilled to hear you enjoyed the dining room for your board games! We appreciate the recommendation and hope to host you again soon!

Thank you for your review! We're delighted to hear that you found the property clean, well-maintained, and conveniently located for exploring the historic areas. It’s great that you enjoyed the easy access to the Jamestown-Scotland ferry as well. We’d love to host you again in the future!

Thank you for sharing your feedback. We did respond to your concern about an unannounced visitor and want to clarify the details of our communication. We informed you that no one should have entered the property during your stay, and we assured you that no one associated with our company will ever enter without prior notification and your approval. After reviewing the security footage, we did not observe anyone entering the home. We also asked for more details about when and how the visitor might have accessed the property, and we informed you that the last recorded activity was you leaving the property that morning, with no one else entering or exiting since. If you believed someone entered during your stay, we recommended reaching out to local authorities. Unfortunately, we did not hear back from you in response to our email. As this concern was brought to our attention, we truly wish the heating issue had been communicated to us during your stay. We would have been happy to have someone from our HVAC company come out or to arrange a space heater or any other assistance to ensure your comfort. Regarding the neighborhood, we understand your concerns, but we don’t have control over it. It’s important for our guests to research the area before booking, and the exact address is provided at the time of booking. Our past guests have not reported any issues with the area. We appreciate your feedback and hope to have the opportunity to host you again under better circumstances.

Thank you for your kind review! We’re so glad the house was convenient for your activities around Jamestown, Surry, and Smithfield. It’s wonderful to hear you enjoyed the clean, spacious layout and well-stocked kitchen. We’re always here to help and would be delighted to host you again anytime!