Private Indoor Pool Cabin | Game Room + Firepit

Thank you for sharing your feedback. We sincerely apologize for the frustrating experience you described, including the delayed check-in and the concerns with the cabin. At this time, we have no reports on file regarding these issues other than the hot tub cover being damaged by a bear. We are sorry to hear about the other concerns and regret that your stay did not meet your expectations. Regarding the driveway, mountain roads and driveways can be narrow and challenging due to the terrain, which is often part of accessing the beautiful mountain views. We understand this can be inconvenient, especially when traveling with multiple vehicles. We also apologize if you felt misled about the fire pit. Our listing identifies it as a fire pit but does not specify that it is wood-burning. However, we understand the importance of clear and accurate descriptions, and we will update the listing to identify it as a fire table. We appreciate you bringing these concerns to our attention and regret that your experience was disappointing.

Thank you for your review, Mark! We are glad your family enjoyed the great location, comfortable cabin, and memorable bear sightings. We apologize for the pool being unavailable most of your stay and appreciate your understanding regarding the damaged hot tub cover. We truly hope to welcome you back for another beary good experience!! We encourage guests to book direct and save up to 15% on your booking, see you soon!!!

Thank you for your amazing review! We are over the moon that your family enjoyed the beautiful mountain views, peaceful setting, pool, hot tub, and outdoor fire pit. We also appreciate your kind words about our team and quick communication. We look forward to welcoming you back as repeat guests! Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!

Thank you for your kind review! We’re so glad you enjoyed the cabin’s convenient location and your time in the Smoky Mountains. We’d love to welcome you back again — returning guests receive 10% off their next stay!

Thank you for your review! We are so glad you enjoyed the house and had a great vacation, and it sounds like you even got some memorable wildlife sightings. We appreciate your note about the roads as well. Hope to host you again for another wonderful stay!!

Thank you for your review! We're so glad to hear your family had a great stay and that the kids loved the pool. It's wonderful to know the cabin was comfortable and provided everything you needed to relax and enjoy your time together. We appreciate you choosing Elk Springs Resort Rentals and would love to welcome your family back again soon. Don't forget that returning guests receive a 10% Returning Guest Discount when booking directly with us!

Thank you for such a fantastic review! We’re so happy to hear that you enjoyed the cabin’s amenities, from the cozy king beds to the pool, hot tub, fire pit, and game room. It’s wonderful that the location allowed you to experience both the quiet beauty of the area and the nearby attractions and dining. We truly appreciate you mentioning our team as well—guest comfort and communication are very important to us. We would be honored to host you again on your next visit to Gatlinburg.

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the cabin’s layout, amenities, and the unique experience of our local wildlife. We also appreciate your suggestion about adding more hooks—great feedback we’ll be sure to consider. Don't forget to use your 10% returning guest discount for another memorable stay!!

Thank you for your kind and helpful review! We are truly so glad to hear you enjoyed your getaway, especially relaxing in the hot tub and taking in the beautiful fall leaves. We also appreciate your feedback regarding the coffee supplies, kitchen basics, and thermostat placement — comments like yours help us improve the experience for future guests. We are delighted you still had a great stay overall, and we would love to welcome you back to Alta Vista or other awesome cabin for another relaxing visit soon!

Nate, thank you for the 5 star review. It has been a pleasure to serve you and we hope to welcome you back in the future!

Thank you for your kind review, Daniel! We are truly so very pleased you had a great stay and enjoyed your time with us as you deserve. We hope to welcome you back for another wonderful vacation in the future! Remember, as a repeat visitor you will save 10% on future stays.

Thank you for your kind review, Sheila! We are so delighted to hear you enjoyed your stay at Alta Vista and found the cabin spacious, clean, and comfortable. We hope to welcome you back for another relaxing getaway soon! We encourage guests to book direct and save up to 15% on your booking, hurry back!

Thank you for sharing your experience, Jessica! We are truly so glad to hear your family enjoyed the open layout, fun amenities, and especially those stunning views at Alta Vista as you deserve. Its great that the kids had a blast with the bunk room, game room, and pool! We appreciate your helpful notes regarding the hot tub, water smell, and closet access—those details will be shared with our team for review and improvement. We are happy you made lasting memories and hope to welcome you back again soon! We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are awaiting to be made!

Thank you for sharing your experience, Jane. We truly apologize for the issues you encountered but are very glad you still enjoyed your stay. We appreciate your feedback and look forward to welcoming you back next year for an even better visit! Please reach out if you need assistance booking a cabin that better fits your needs. Remember, as a repeat visitor you will save 10% on future stays. Hurry back, new memories are awaiting to be made!

Thank you for sharing your feedback regarding your recent stay at Alta Vista. We’re thrilled to hear that you enjoyed the amazing views and found the house to be a good fit for your family. However, we sincerely apologize for the inconvenience you experienced with the sewage smell. This is certainly not the standard we strive for, and we appreciate you bringing it to our attention. Your comments are invaluable, and we will work diligently to resolve the issue for future guests. Thank you for your understanding, and we hope you’ll consider returning in the future for a more pleasant experience.

Thank you for your review! We are truly so glad you and your family had a great time enjoying the pool and relaxing in the hot tub. Its great to hear that the cabin was clean and the beds were comfortable. We appreciate your feedback about the pool table and additional storage space—those are great suggestions, and we will pass them along to our team. We hope to welcome you back for another fun and relaxing stay! Remember, as a repeat visitor you will save 10% on future stays, hurry back!