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Thank you for taking the time to share your feedback! We're glad to hear the cabin's layout worked well for your group and that our team was quick to assist you with the fireplace. We sincerely apologize that other aspects of the property fell short of your expectations. We understand your disappointment regarding the lack of mountain views, especially when that was something you anticipated based on the listing description. We also appreciate your feedback about the condition of the furnishings, hot tub, game equipment, and kitchen supplies. We know these details can make a big difference in the overall experience, and your comments will be shared for review. Thank you for choosing Summit Cabin Rentals and for helping us identify areas where improvements can be made!

Thank you for taking the time to share your experience. We're glad you enjoyed the cabin and that our team was able to respond promptly and get the A/C working for you. We are sorry for the disappointment with the obstructed mountain view and especially for the inconvenience caused by the shower leak. We appreciate you bringing this to our attention and it has been addressed. Thank you as well for sharing your experience with the mountain roads, as this can be helpful for future guests. We appreciate you choosing Summit Cabin Rentals and value your feedback!

Thank you so much for the thoughtful review. We’re really glad the cabin was a great fit for your family and that you were able to relax and enjoy the hot tub after your days out exploring. It’s always nice hearing from guests who love the Smokies as much as we do, and Cades Cove truly never gets old. We especially love hearing that you support preserving it for future visitors, that’s really meaningful. We’d absolutely love to welcome your family back the next time you’re in Tennessee, and hopefully next time you can stay a little longer and enjoy the cabin even more.

Thank you for your review and for staying with us. We would love to have you back anytime!

Thank you for the wonderful review! We’re so glad you enjoyed the amazing mountain views—they really are hard to beat! We truly appreciate your kind words and hope to host you again soon! I do apologize about the communication in regard to the xPlorie! Adventure Power Pass tickets: in all of our verbiage on the website and emails it does state "As a guest of Summit Cabin Rentals, your reservations come with access to our Adventure Power Pass! The Adventure Power Pass includes 1 free admission every day of your stay to some of the most popular area attractions in Pigeon Forge and Gatlinburg, such as Dollywood, WonderWorks, dinner shows, museums, and more. This pass is valued at over $400 per day of your stay! This is our free gift to you as a way of saying thank you for staying with us!"

Thank you for your wonderful review! We're honored that you chose Holy Smoky for such a special celebration. It’s great to hear that the peaceful atmosphere and secluded setting made your anniversary trip exactly what you were hoping for. Relaxing in the hot tub under the stars sounds like the perfect way to unwind! We’d love to welcome you back for another memorable stay in the future.

Thank you for your honest feedback! We're thrilled you found the property great and the house beautiful. We hope to host you again!

Thanks for staying with us! Come back soon!

Thank you for sharing such kind words about your stay! We’re thrilled to hear that you found the cabin to be the perfect space—relaxing, with beautiful views, and conveniently located near Pigeon Forge and Gatlinburg. It’s wonderful that the drive up added to the charm of your experience as well! We truly appreciate you choosing our property for your getaway and hope to welcome you back soon for another peaceful and memorable stay.

Thank you for staying with us!

Thanks for staying with us! Come back anytime!

Thank you for your review, it's always nice being able to see our wildlife around here! We hope to have you back with us again!

Thank you so much for the review and we hope to have you back again very soon!

Thank you for your review! So exciting seeing a bear, they have been EXTREMELY active this year. We are so glad you enjoyed your stay with us and hope to see you again in the near future!

Thank you for your review. I am sorry to hear that you had issues with check-in. I hope this does not reflect against Summit Cabin Rentals as we do use an after-hours answering service and they are not directly affiliated with us in anyway. So happy that you got to see a bear, they have been VERY active this season! I apologize for the issue and hope that you will rent with us again in the future!

I apologize for your concerns. We have a handful of cabins that have pools on the actual property or inside the cabin, this is very rare when it comes to cabins in general. Being in the mountains Wi-Fi is never guaranteed but we do our best to accommodate. Thank you for your honest feedback and hope you come back and visit again.

Thanks for the review, sorry you didn't find our roads enjoyable. We have others closer to the city should you want to stay with us again.

Thank you for staying with us and the great feedback. I am sorry you had trouble operating the hot tub. Next time, give us a call so we can assist you. We hope to host you again.

Thanks for the review, please come back and stay with us. I will forward this over to the owners and see if we can add those items.

Thanks for staying with us and the great feedback! Come back anytime!

Thanks for staying with us. Come back anytime!

Thanks for staying with us! Come back anytime!

Thanks for staying with us! Come back anytime!

I apologize that you had a hard time getting ahold of anyone here at the office. Thank you for your honest review, we hope to host you again.

Thanks for staying with us! Come back anytime!