Lovely condo w/ a lake access plus shared tennis & basketball courts

Thank you for the thoughtful review. We're so glad the condo worked well for your quick getaway, and that the location gave you easy access to town and great dining options. We appreciate you sharing the details about the window air conditioning units so future guests know what to expect during a summer stay. It sounds like everything ran smoothly for you, and we'd love to welcome you back whenever you're heading north again. The VueStay Team

A 4-star rating with a message that went unanswered deserves a sincere acknowledgment. The guest is signaling something fell short. Since they didn't specify what the message was about, I won't speculate. I'll apologize warmly for the miss, make it clear the local team is reachable and responsive, and keep it brief. We're sorry to hear your message didn't get a response. That's not the level of care we aim for, and we want you to know our local team is available 7 days a week, including after-hours emergencies, to help with anything that comes up. We'd genuinely appreciate the chance to make things right if you'd like to reach out again, and we'd love to host you again whenever you're planning your next visit. The VueStay Team

Thank you for the lovely review. We're so glad the location and beach area worked well for you and that you had everything you needed close at hand. It's a nice surprise when the AC units turn out to be a welcome bonus beyond what the listing promised. We'd love to host you again whenever your travels bring you back. The VueStay Team

Thank you for staying with us, Adam. We are so glad you enjoyed your time in this condo although we are so sorry for the details that were amiss. We apologize for the cleanliness issues you experienced and appreciate you bringing these items to our attention. Our local staff will follow up with housekeeping to ensure future cleans are completed to our standards. Thank you for your feedback and we look forward to another chance to impress you in the future.

Thank you for your review, Mary, we are glad to hear you enjoyed the location of our home. We apologize for any issues you experienced in communicating with a member of our team. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. Additionally, If there are any concerns or issues that arise during your stay, we hope to be notified so we can make sure any issues are addressed. We encourage our guests to call our 24-hour Guest Services line to provide our local staff the opportunity to address any concerns while in the home. We have forwarded your feedback regarding the plumbing to our local manager to review and address. We appreciate you allowing us the opportunity to improve, and we look forward to hosting you for another great stay in the future.