Private Luxury Mtn Cabin - Fantastisk utsikt Hot Tub, stor gård, Basketball Fire Pit

Thank you so much, Susan, for the thoughtful review and for choosing Bella Vista for your family getaway. We’re so glad the cabin worked well for your group and that you were able to enjoy the location. And yes, a bear sighting definitely makes the trip feel extra local 🐻 For supplies, we do provide a basic starter set to help guests get settled in. That includes 2 rolls of toilet paper per bathroom, 1 to 2 rolls of paper towels, 1 small bar of soap per bathroom, 1 small shampoo and conditioner per bathroom, a roll of trash bags, a couple of laundry pods, and a couple of dishwasher pods. Firewood is not provided, but it is readily available for purchase at several nearby stores in the area for the fire pit. We’re really glad communication was helpful during your stay, and we appreciate your honest feedback. Thanks again for staying with us.

Thank you so much, Jocelyn! We’re so glad Bella Vista was such a great fit for your family. The views really are something special, and it’s great to hear the comfy beds, cozy couches, and basketball hoop were all a hit. Sounds like the kids made the most of every minute 😊 We’d love to host you again next time you’re back in Gatlinburg!

Thank you, Erika! We’re so glad Bella Vista was a great fit for your group. The mountain views, easy parking, and private bathrooms for each room really do make it comfortable for families and friends traveling together. We’re happy to hear all five of you enjoyed your time here and would love to host you again 😊

Hi Stephanie, thanks for staying with us and for the feedback. I’m glad the stay overall was good. I do want to add some context on the arrival. Check-in is 4:00 PM and our door codes are time-controlled, so they simply will not work before then. You arrived close to 30 minutes early while our cleaner was still in the middle of a turnover and had just mopped, so the floors were very wet and the cabin was not ready yet. He did explain this. On back-to-back days our team uses the full window to have everything finished properly, and the cabin is ready by the 4:00 PM check-in time. Our cleaner was not being rude or trying to “grill” anyone. He was just doing his job and asked for space to finish so the cabin could be turned over safely, especially with pets present while floors are wet and cleaning is still underway. After he finished, he happened to see you at the bottom of the mountain and let you know the cabin was ready. He did not follow you down. I do appreciate you mentioning the knives and cutting board. I ordered a new knife set and new cutting boards today since I wasn’t aware those needed attention. The other items you noted (trash can condition, dust, sticky cabinet fronts, and anything missed under furniture) were never brought to my attention during your stay, which is why this review was the first I heard of them. If anything had been reported in real time, we would have addressed it immediately for you. We’re always happy to help when something is truly off.

Thank you so much, Angela! We're thrilled to hear how much you loved Bella Vista Lodge. It means a lot that you found it to be your favorite cabin yet—and those bear visits sound like such a fun and unforgettable bonus! 🐻 We’re also grateful for your feedback about the photos and nearby newly built homes across the road. We’re in the process of updating the listing images to reflect the current view from the driveway more accurately. Thanks for giving us grace on that, especially with your booking being so far in advance! We’re so glad the home, layout, yard, and location all worked well for your family (pups included!). We’d love to welcome you back anytime. 😊🐾

Thank you so much, Diane! We’re thrilled to hear you had a wonderful stay at Bella Vista Lodge and got to enjoy those amazing fall views. Sounds like the bears were making their rounds too, they definitely keep things interesting! 🐻 Glad the fire pit and hot tub got good use and that everything was clean and well stocked for you. We’d love to have you back anytime. Thanks again for the kind words and helpful tip for future guests!

Hi Tina, Thank you so much for sharing your feedback. I’m really glad to hear you enjoyed the cabin itself, the views, and all the space for everyone to spread out. I’m so sorry about the cleanliness issues you ran into with the window smudges and the toilet not being cleaned right... that’s definitely not the experience we want for our guests. It tough sometimes to find the right people to clean our cabins and ensure they do not get in a hurry. After reading your review, I have made some changes and the cleaning team that handled your stay will no longer be cleaning our cabin. I also put extra checks in place to make sure this doesn’t happen again. I really appreciate you letting us know, but wish you had mentioned it during your stay because I would have immediately sent them back to fix their oversight. I would love to have you back sometime so you can experience the cabin the way it’s meant to be. Thanks again, Chris