This was our first time to Turner Falls and staying at this cabin. Unfortunately, the condition of this cabin was unacceptable. I understand a cabin in the woods may have bugs outside, inside, and around. However, this cabin has been neglected when it comes to cleaning. Upon arrival, we found the following:
- Dead cockroaches on the floor
- Kitchen sink was dirty with nasty sponges scattered on top
- Dead bugs in both the bathroom sink AND shower, along with long black hair from previous inhabitants
- Dirty towels left on the counter in bathroom
- ANTS crawling all over the bathroom sink, and after wiping them away, more would return
- Cobwebs in almost every single corner of the cabin
- LIVE cockroaches on the bed frame
- Dirty sheets with stains and dirt inside, long black hair from previous inhabitants (we did not sleep under these covers)
- Underwear left behind in a cabinet in the bedroom
- The couch had stains and upon lifting the cushion, trash and debris left underneath.
Ultimately, it appears as though nobody cleans the cabin in between stays. A lengthy note with instructions are left by the TV asking for a positive review, but a positive review is not deserved. It’s a shame because the location is fabulous.
For $200 per night with an outrageous $57 cleaning fee attached, the bare minimum expectation is that the space is clean and ready upon arrival. We paid far too much money for this neglected cabin in the woods.