No, este alojamiento solo admite animales de servicio.
¿Cuánto cuesta alojarse en Casa Elena by Otium?
A fecha de 23 de may de 2026, los precios encontrados para una estancia de una noche y dos adultos en Casa Elena by Otium el 26 de may de 2026 son de al menos 309 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Casa Elena by Otium?
El aparcamiento sin asistencia es gratuito en este alojamiento.
¿A qué hora se realiza la entrada en Casa Elena by Otium?
Hora de inicio del registro de entrada: 16:00; hora de fin: cualquier hora del día.
¿A qué hora se realiza la salida en Casa Elena by Otium?
La salida se realiza a las 11:00.
¿Dónde se encuentra Casa Elena by Otium?
Este edificio de apartamentos de la zona de Santurce se sitúa a 0,5 km de Calle Loiza y a menos de 5 kilómetros de Casino del Mar en La Concha Resort y Playa del Condado. Centro de Convenciones de Puerto Rico está a 5 km de distancia. Estación Sagrado Corazón está a 30 min a pie.
¿Puedo cancelar mi reserva de forma gratuita y recibir un reembolso completo?
Sí, este alojamiento ofrece cancelación gratuita con determinadas tarifas de habitación, porque es importante tener flexibilidad. Consulta la política de cancelación del alojamiento en nuestra web para obtener más información sobre las condiciones y las limitaciones.
Comentarios sobre
Comentarios
8,6
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
18 comentarios de un total de 29 con una puntuación de 10 - Excelente
10 - Excelente
18
6 comentarios de un total de 29 con una puntuación de 8 - Bueno
8 - Bueno
6
1 comentarios de un total de 29 con una puntuación de 6 - Normal
6 - Normal
1
1 comentarios de un total de 29 con una puntuación de 4 - Mediocre
4 - Mediocre
1
3 comentarios de un total de 29 con una puntuación de 2 - Horrible
2 - Horrible
3
8,8/10
Limpieza
8,6/10
Servicios
9,2/10
Instalaciones y estado del alojamiento
8,6/10
Llegada
8,8/10
Comunicación
8,6/10
Precisión del anuncio
Comentarios
Verificado
6/10 Normal
Kelly
29 de ene de 2026
Aspectos positivos: Limpieza, servicios y instalaciones y estado del alojamiento
Aspectos negativos: Comunicación
Room, amenities, and location were great. I paid extra for late check out and twice had staff members show up to my room after 11am (one staff member came into my room while I was still here). I don’t think communication was very clear.
Kelly
Se alojó 2 noches en enero de 2026
Verificado
10/10 Excelente
Vanae Rontay
12 de mar de 2025
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Loved everything about my stay
Vanae Rontay
Se alojó 5 noches en noviembre de 2024
Verificado
8/10 Bueno
James
27 de ene de 2026
Aspectos positivos: Servicios, instalaciones y estado del alojamiento y comunicación
It was great to be close to the beach, and to be part of a "normal" San Juan neighborhood and close to restaurants and stores. The apartment was basic, clean, with good working appliances and security to get into the building and our quarters. Parking was okay most of the time; we only had to park three blocks away once. Two remotes had dead batteries and replacements for one of them was provided promptly. The other remote needed a small/short battery; we never got that replaced but survived fine without the living room fan/light. Staff was very helpful when we had difficulty finding the place the first night.
James
Se alojó 7 noches en enero de 2026
Verificado
10/10 Excelente
monica
18 de sept de 2024
Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
Close beach access and safe area
monica
Se alojó 6 noches en agosto de 2024
Verificado
8/10 Bueno
Nina
19 de mar de 2025
Aspectos positivos: Limpieza, comodidad de la habitación y comunicación
Great location
Great location! Noisy at night.
Nina
Se alojó 4 noches en marzo de 2025
Verificado
10/10 Excelente
Jose
10 de jul de 2024
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Cool place, close to the beach, easy to park… fast responses with assistance, clean & nice shower.
Jose
Se alojó 4 noches en julio de 2024
Verificado
10/10 Excelente
Johnny A
18 de jun de 2025
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Parking was tight
Johnny A
Se alojó 5 noches en junio de 2025
Verificado
8/10 Bueno
Rafael
16 de ago de 2024
Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
Nice location with easy walking access to the beach. Comfortable apartment with a nice kitchen. Water pressure was kind of low. The beach is beautiful with windsurfing going on in the area for those looking to learn or practice.
Rafael
Se alojó 2 noches en mayo de 2024
Verificado
10/10 Excelente
Sabrina
20 de sept de 2024
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Enjoyed my stay. Very cozy and safe. I did have issues with receiving check in information via email. But overall- satisfied! My trip to PR was fantastic!
Sabrina
Se alojó 5 noches en septiembre de 2024
Verificado
10/10 Excelente
Sean
21 de may de 2025
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
My friends and I took spent our 5 day trip at this location and couldn’t be more satisfied with our experience. It’s safe,quiet,convenient,and close to everything such as nearby beaches,La Placita,Old San Juan,and amazing restaurants. We had the smoothest vacation experience.We’re looking forward to staying at this location again or possibly exploring other properties Otium has to offer. Absolutely a 10 out of 10. Thank you Otium for making this an experience for my friends and I to remember forever.
Sean
Se alojó 5 noches en mayo de 2025
Verificado
10/10 Excelente
Jesus Manuel
19 de jun de 2024
Aspectos positivos: Servicios, instalaciones y estado del alojamiento y comunicación
Great location, safe gated area. Restrooms provided shampoo conditioner and body wash. unfortunately something that was a bit annoying was the floor in my room was quiete dirty. A lot of sand and dirt on the floor. Overall a pleasant stay.
Jesus Manuel
Se alojó 5 noches en junio de 2024
Verificado
10/10 Excelente
ANTHONY
14 de oct de 2024
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
Excellent property. As advertised plus. The 3 bedroom 3 bath penthouse condo provided everything my party of four needed. Close proximity and cheap Uber ride to Condado, Old San Juan, and Isle Verde. Be advised it is a third floor walk-up but still a great stay. Partial ocean view and a very short walk to the beach. Be advised there is only one TV. I would highly recommend this property.
ANTHONY
Se alojó 5 noches en octubre de 2024
Verificado
10/10 Excelente
Sylvia
20 de jul de 2024
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
I liked the security and that the beach was in walking distance. What I didn't like was that there was mildew in the bathroom ceiling and was extending to the hallway outside of the bathroom. Other than that the place was nice and cozy.
Sylvia
Se alojó 4 noches en julio de 2024
Verificado
8/10 Bueno
Antonio
23 de sept de 2024
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
I think the property is nice, street well illuminated, we were able to walk the street and the surrounding areas around 9:00 or 10:00 pm and felt pretty much safe, been so close to the beach is nice for morning walks along the shore, in the morning is a little noisy because of the trash collectors emptying the containers, I had a little bit of trouble to open the gate, when we arrived, but a quick phone call and the good directions they gave me solved everything nicely.
Overall, we enjoyed it and I asked the other guests in the building and they were pleased as well.
Antonio
Se alojó 7 noches en mayo de 2024
Verificado
10/10 Excelente
Stephany
26 de mar de 2025
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
While the parking space was tight, and took a few tries to get into, it was worth it! These apartments are so close to the beach! It is inside a gated community, and the parking and entrance access are also behind gates. The apartment was clean, the A/C worked well, and the kitchen had what we needed. The bedrooms had plenty of space and closet space, bath and beach towels included. There was plenty of hot water. The balcony was awesome for hanging out, listening to the ocean, and watching the (taken care of) stray cats wandering and interacting. 15 minute ride to airport, and 10 minute ride to Old San Juan. Would definitely come back!
Stephany
Se alojó 3 noches en marzo de 2025
Verificado
10/10 Excelente
Cynthia
19 de oct de 2024
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
This property was beautiful and convenient. We felt safe since the community is gated. It was within walking distance of the beach and restaurants, and Uber rides to El Viejo San Juan, Condado Beach, and La Placita were all under $10.
Our only minor issue, which wasn’t a big deal, was some ceiling paint falling in one of the bedrooms and the bathroom, likely due to humidity or normal wear and tear. It didn’t bother us much; we simply cleaned it up and moved on with our stay.
We also requested fresh towels during our stay, and they were delivered promptly. Overall, we had a great experience and would definitely visit again!
Cynthia
Se alojó 4 noches en octubre de 2024
Verificado
8/10 Bueno
Amonise
29 de may de 2024
Aspectos positivos: Limpieza, servicios, instalaciones y estado del alojamiento y comunicación
The property was lovely and the beach was literally on the same block the house was on. Apartment was convenient to a lot of key places we visited. We did have a nice workout going up and down the stairs. We burned a lot of calories during are trip. Overall property was spacious, clean. We did find a few faults- One the water pressure was extremely low. They offered to have maintenance look at it l. We decline because we where out most of the time and didn’t want anyone in the property while we where out. It was a lil noisy with outside dogs barking often. OverIl, we would stay there again.
Amonise
Se alojó 4 noches en mayo de 2024
Verificado
2/10 Horrible
Michael
6 de may de 2025
Aspectos negativos: Limpieza, comodidad de la habitación y comunicación
Worst Stay/Horrible Hotels.com Service
The property is bs. Do not waste your time here. They only give you 1 towel and face cloth for your entire stay. They want you to purchase towels, etc through them. The floor is continuously wet, the bed had dirty sheets, there is no salt, sugar, pepper, NOTHING, in the room for your stay. The wet floors caused me to fall. The shower leaks water from bathroom to the bedroom. The water pressure is horrible and slow.The balcony does not drain properly during rainfall. They send you a check in list with the items I stated, 16 hours before you check-in or catch your flight. That way it's hard to find another stay. Hotels.com does NOT stand behind you; they are about them making money. Will dispute. Check out early. WORST STAY AND WORST WEBSITE
Michael
Se alojó 4 noches en mayo de 2025
Verificado
2/10 Horrible
Fatima
30 de may de 2025
Aspectos positivos: Limpieza y instalaciones y estado del alojamiento
Truly bummed to leave such a negative review as it is unusual for me to leave these type of reviews but I feel it’s important.
To begin with, I was the one that had to reach out to them about check in. Check in was at 4pm and they didn’t reach back out to us about our check in details until about 4:20pm. and not to mention the vehicular gate code not working, so we had no access to the parking inside the apartment complex. As well as finding a ‘Thank you for staying with us card’ under someone else’s name, which I thought was weird.
We were supposed to stay here for 5 days, but we only stayed there 3 days due to no running water for 3 days! The water would not come back until late at night any where between 10-11pm. Not to mention how low the water pressure was, specifically from the shower head.
Although there was so much back and forth with Otium and given the run around and receiving only “We understand your frustration and we sincerely apologize” they were able to relocate us to another one of their properties for the remaining few days of our stay. We very much appreciated the relocation but I truly believe we will never book with Otium again.
Fatima
Se alojó 4 noches en mayo de 2025
Verificado
10/10 Excelente
Sabrina
4 de may de 2025
Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
Sabrina
Se alojó 3 noches en abril de 2025
Verificado
10/10 Excelente
Edward
24 de feb de 2025
Aspectos positivos: Limpieza, comodidad de la habitación y comunicación
Edward
Se alojó 4 noches en febrero de 2025
Verificado
10/10 Excelente
Monique
11 de dic de 2024
Aspectos positivos: Limpieza, instalaciones y estado del alojamiento y comunicación
Monique
Se alojó 7 noches en noviembre de 2024
Verificado
2/10 Horrible
Kameron
19 de jul de 2024
Aspectos negativos: Limpieza, instalaciones y estado del alojamiento y comunicación