Located in West End, a neighbourhood in Roanoke, The West End Flats is in the entertainment district and near the airport. Mill Mountain Star and Showtimers Community Theatre are local landmarks, and some of the area's activities can be experienced at River's Edge Sports Complex and Regal Valley View Grande. Looking to enjoy an event or a game while in town? See what's happening at Berglund Center or Jefferson Center. Make sure you don't miss outdoor adventures like rock climbing, mountain biking and hiking/biking trails, or hop on a moped for hire nearby and take a self-guided tour around Roanoke.
Virginia Museum of Transportation - 11 min walk - 1.0 km
Center in the Square - 19 min walk - 1.6 km
Science Museum of Western Virginia - 19 min walk - 1.6 km
Taubman Museum of Art - 3 min drive - 1.8 km
Getting around
Roanoke Station - 18 min walk
Roanoke, VA (ROA-Roanoke Regional) - 18 min drive
Restaurants
Jaybird Tavern - 15 min walk
A Few Old Goats Brewing
Texas Tavern - 15 min walk
RND Coffee Lounge - 10 min walk
Martin's Downtown Bar and Grill - 16 min walk
About this property
The West End Flats
Along with a bar/lounge, this smoke-free aparthotel has concierge services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, gas grills and a vending machine are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
The West End Flats offers 24 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature memory foam mattresses. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Roanoke aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 65-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and a ceiling fan.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our prices include all fees. No hidden fees.
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets are allowed for an extra charge of USD 50 per pet, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-lead area is available
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 200 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 50 per pet, per night (maximum USD100 per stay)
Service animals are exempt from fees
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Property # 103317586
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Is The West End Flats pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at The West End Flats?
As of 27 Jul 2026, prices found for a 1-night stay for 2 adults at The West End Flats on 31 Aug 2026 start from £65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at The West End Flats?
Self-parking is free at this property.
What time is check-in at The West End Flats?
Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 30 (subject to availability).
What time is check-out at The West End Flats?
Checkout is at 11:00 AM. Late checkout is available for USD 30 (subject to availability).
Where is The West End Flats located?
Located in West End, this luxury aparthotel is within a 10-minute walk of Shaftman Performance Hall and Jefferson Center. Virginia Museum of Transportation and The River Rock are also within 15 minutes. Roanoke Station is 18 minutes by foot.
The West End Flats Reviews
Reviews
9.2
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, quiet, roomy
Charles
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Christian
4 Feb 2026
Liked: Cleanliness, amenities, communication
Unbelievable room, location, and great communication. Will easily here, again .
Christian
Stayed 1 night in Feb 2026
Verified
8/10 Good
Madeline
6 Apr 2026
Liked: Check-in, communication, listing accuracy
Was a bit grungy in appearance (the cement floors have an odd design that makes them look dirty even though they are clean) & a little hard to find the entrance to the building, but overall serviceable and convenient as a place to crash for a night, and if you needed somewhere to stay long term in the area I can see it being very possible to make the space comfortable.
Madeline
Stayed 1 night in Mar 2026
Verified
8/10 Good
John
1 Feb 2026
Liked: Cleanliness, amenities, communication
Nice place conveniently located close to things! Parking was easy. The only thing I didn’t like is that they didn’t have white towels.
John
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kathleen
11 Dec 2025
Liked: Cleanliness, amenities, communication
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
Kathleen
Stayed 1 night in Dec 2025
Verified
8/10 Good
Annette
26 Feb 2026
Liked: Cleanliness, amenities, communication
Easy check in, everything was clean, kitchen fully stocked for whatever we might need, great outdoor space for our dogs, location is central to everything we needed. Only thing we couldn’t figure out is it looked like a previous customer left their personal shampoo/conditioner there and the hotel left it for our use.
Location was great (love the brewery) and parking was easy and convenient. Check in was easy. Bed was low to the ground and pillows were in the flat side. Couldn't get the TV in the bedroom to connect (needed Roku login). Couch in livingroom was a little worn and when the air came on, it was very loud throughout the night.
Taryn
Stayed 1 night in Apr 2026
Verified
10/10 Excellent
John
17 Oct 2025
Liked: Cleanliness, room comfort, communication
Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area.
John
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
John
6 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Room was exactly as described. Great location - fit my needs as needed
John
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Savanna
19 Jan 2026
We didn't see any staff and the room was still a bit dirty, but finding the room was straightforward and they provided all the necessary information.
Savanna
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Kimberly
3 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
At first wasn’t sure when we arrived but we’re so surprised at how great the apt was and how easy it was to use their system. And a great brewery on site. Would definitely stay again.
I did not know what to expect, but I was pleasantly surprised. The apartment was huge and fully stocked with everything I could think of. Everything was very clean, but definitely lived in. I was very comfortable and would definitely stay here again. Bonus was the Brewary at the end of the hallway. The bartender explained how the building was an old department of health building that was transformed into these apartments. Brilliant use of a building!
Taryn
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Linda
1 Oct 2025
Liked: Cleanliness, room comfort, communication
Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!
Linda
Stayed 1 night in Sep 2025
Verified
10/10 Excellent
Fredrick
13 Oct 2025
Liked: Cleanliness, room comfort, communication
Was in town for a wedding and stayed three nights at the West End Flats. Had a great stay. It was me, my wife, our baby and dog. Reasonably priced and great location.
Fredrick
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Tina
7 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room!
Tina
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Allison
27 Nov 2025
Liked: Cleanliness, amenities, communication
Clean room & spacious layout
Allison
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
robert
7 Nov 2025
Liked: Cleanliness, amenities, communication
Clean. Spacious. Great stay!
Brewery in same building!!