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Rakuten STAY TERRACE Hakone Kowakudani

Luxury apartment in Hakone with free parking

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Photo gallery for Rakuten STAY TERRACE Hakone Kowakudani

Exterior
Terrace/patio
Exterior
Room
Balcony view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Outdoor Space
  • Parking included

Explore the area

View in a map
483-2 Kowakudani, Hakone, Kanagawa, 250-0406
  • Hakone Open Air Museum
    ‪6 min walk‬
  • Hakone Kowakien Yunessun
    ‪12 min walk‬
  • Hakone Gora Park
    ‪15 min walk‬

Choose your unit

View all photos for [C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

Living area

[C] 2 Queen Beds + 1 King Bed / Max. 6 people, No pets allowed, Non Smoking

  • 969 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

Room

[F] 2 Double Beds / Max. 4 people, No pets allowed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 560 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Stayable Showroom, No pets allowed, Non Smoking

Living area

Stayable Showroom, No pets allowed, Non Smoking

  • 861 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking

Living area

[D] 2 Queen Beds + Small raised space / Max. 6 people, No pets allowed, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

Living area

[F] 2 Double Beds (Dog Friendly) / Max. 4 people, Non Smoking

  • 635 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for [A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

Living area

[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking

  • 1830 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 10
  • 4 Queen Beds and 2 Large Twin Beds

View all photos for [B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

Living area

[B] Suite (2 Queen Beds + 1 King Bed) / Max. 6 people, No pets allowed, Non Smoking

  • 1023 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for [E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking

Room

[E] 2 Queen Beds + Small raised space / Max. 5 people, No pets allowed, Non Smoking

  • 710 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for [E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

Room

[E] Bunk Bed (2 Queen + 2 Single) / Max. 6 people, No pets allowed, Non Smoking

  • 775 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 2 Queen Bunk Beds and 2 Twin Beds

View all photos for [D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

Room

[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking

  • 807 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

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Exterior

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  • Washer
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About the neighborhood

Hakone

Located in Kowakudani, a neighborhood in Hakone, Rakuten STAY TERRACE Hakone Kowakudani is near a train station. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting.
View more Apartments in HakoneOpens in a new window

What's nearby

  • Hakone Open Air Museum - 6 min walk - 0.6 km
  • Hakone Kowakien Yunessun - 12 min walk - 1.0 km
  • Hakone Gora Park - 15 min walk - 1.3 km
  • Hakone Shrine - 7 min drive - 8.3 km
  • Lake Ashi - 8 min drive - 8.7 km

Getting around

  • Kowakidani Station - 4 min walk
  • Hakone Miyanoshita Station - 18 min walk
  • Haneda Airport (HND) - 127 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪箱根餃子センター - ‬2 min drive
  • ‪CAFE Ryusenkei - ‬16 min walk
  • ‪ベラフォレスタ - ‬16 min walk
  • ‪メインダイニング ザ・フジヤ - ‬15 min walk

About this property

Rakuten STAY TERRACE Hakone Kowakudani

Luxury apartment in Hakone with free parking
Massage/treatment rooms, free self parking, and free WiFi in public areas are available at this smoke-free apartment building. Other amenities include a vending machine. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests can appreciate conveniences like a washer/dryer and a refrigerator, and other amenities include a furnished patio and a microwave.
Rakuten STAY TERRACE Hakone Kowakudani offers 22 accommodations with washers/dryers and complimentary bottled water. Rooms open to furnished patios. These individually decorated and furnished accommodations include desks and dining tables. Beds feature premium bedding. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and complimentary toiletries. This Hakone apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and rice cookers.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.
Our prices include all fees. No hidden fees.

Amenities

Kitchen
Washer
Dryer
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Rakuten STAY TERRACE Hakone Kowakudani pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Rakuten STAY TERRACE Hakone Kowakudani?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Rakuten STAY TERRACE Hakone Kowakudani on Sep 26, 2025 start from $324.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Rakuten STAY TERRACE Hakone Kowakudani?

Self parking is free at this property.

What time is check-in at Rakuten STAY TERRACE Hakone Kowakudani?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Rakuten STAY TERRACE Hakone Kowakudani?

Check-out is at 10:00 AM.

Where is Rakuten STAY TERRACE Hakone Kowakudani located?

Located in Kowakudani, this luxury apartment building is within 1 mi (2 km) of Chisuji Falls, Hakone Kowakien Yunessun, and Hakone Open Air Museum. Okada Museum of Art and Hakone Gora Park are also within 2 mi (3 km). Kowakidani Station is only a 4-minute walk and Hakone Miyanoshita Station is 18 minutes.

Rakuten STAY TERRACE Hakone Kowakudani Reviews

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
Learn moreOpens in a new window
Rating 10 - Excellent. 61 out of 73 reviews
Rating 8 - Good. 8 out of 73 reviews
Rating 6 - Okay. 4 out of 73 reviews
Rating 4 - Poor. 0 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

9.8/10

Cleanliness

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Gemma

Liked: Cleanliness, room comfort, communication
Amazing hotel with great facilities, highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Onsen tub in room was fantastic
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
A lovely apartment hotel to stay in while in Hakone. The in room onsen and foot bath was amazing. Would definitely recommend for anyone staying in Hakone for a few days.
Stayed 2 nights in May 2025

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities, communication
Excellent facilities, private onsen was amazing.
Stayed 2 nights in Apr 2025

8/10 Good

Sachiko

Liked: Cleanliness, amenities, property conditions & facilities
Perfect. Center of Tokyo, efficient, nice staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful rooms with excellent additions. Really resembles how relaxing and enjoyable Hakone is.
Stayed 1 night in Apr 2025

10/10 Excellent

CHI HSUAN

Liked: Cleanliness, room comfort
房間很大、溫泉跟桑拿室很舒服，提供的飲品跟零食很讚，還有望遠鏡可以觀星。唯一的缺點是早上十點就要check out，也不提供寄放行李服務，但有機會會想要多待幾天。
Stayed 1 night in Jun 2025

10/10 Excellent

Sawako

Liked: Cleanliness, property conditions & facilities, communication
すごく良かった
Stayed 1 night in Apr 2025

10/10 Excellent

Makoto

Liked: Cleanliness, amenities, property conditions & facilities, communication
GWで他のホテルがなかなか取れない中、幸運にも空いていて宿泊。自宅よりも広いかもと思うぐらいの部屋で、家族5人、ゆったりと過ごすことが出来ました。 朝日を浴びながらの足湯は最高でした。
Stayed 2 nights in May 2025

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had everything we needed. The view was beautiful and the bathroom was amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, room comfort, communication

Amazing!

Absolutely incredible. So spacious and so many pleasant surprises such as the matching pyjamas, onsen, foot spa and sauna!
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Outstanding
Stayed 2 nights in Jun 2025

10/10 Excellent

JUAN

Liked: Cleanliness, room comfort, communication
This hotel is definitely the best we've stayed at, not only on this trip, but on all our trips. Simply fantastic. It was a spacious apartment with queen-size beds, a sauna, and a jacuzzi. Fully equipped and with complimentary toiletries. The best!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful property with so many extras!! The onsen, footspa, and sauna were incredible with the mountain views. Enjoyed the snacks and drinks and loved having a spa onsite where I had the best massage. Hope I can return for another stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, room comfort, communication
The large family room was spacious and clean. Great modern furnishings with classic Hakone touches like a sauna and onsen in the room. Beautiful views from the balcony.
Stayed 1 night in Apr 2025

10/10 Excellent

Wing Yin

Liked: Cleanliness, amenities, property conditions & facilities, communication
非常美好的體驗 無論是設計裝潢以至到內部設施私人風呂桑拿、溫泉浸腳非常完美 房間設計非常寬敞，備有Netflix接駁很適合放鬆，享受一晚
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication

Very nice

Very spacious and full of amenities, loved the hot spring tub. Only issue was they was food smell from somewhere at times. Great beds and kitchen.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pradhiban

Liked: Cleanliness, amenities, property conditions & facilities, communication
Exceeded our expectations! Great location, excellent and spacious room with the bonus of a private onsen and sauna. Easy check in as well. Would highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Yin Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
房間非常乾淨，而且配有電子燒烤爐，還有多一個電磁爐可火鍋，附近沒有餐廳，但可開車15分鐘到超市購物，晚上可以享受房間裏面的設施，溫泉有認證，非常舒適
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Top top

Top !! Enfin une surface correcte pour 4 Appartement super bien équipé avec un bain extérieur pour les pieds et un intérieur Juste le Check in un peu long avec l’appel visio On a adoré cet appartement
Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond

Liked: Amenities, property conditions & facilities, communication
The room is gorgeous with spacious living room. We enjoyed everything, from onsen, kitchen island and the dining area. This is a perfect hotel for relax and enjoying. The only drawback is that there's not much nearby. Also a little unsafe walking from the station, as the hotel is located along the curve road with cars and trucks approaching fast. We ended of calling cab every time since returned in the evening.
Stayed 2 nights in Jun 2025

8/10 Good

ON LEE

Liked: Cleanliness
We stayed in a room accommodating 6 people for 2 nights. Good point: big kitchen with all the things you may need, big balcony to BBQ Bad point: ONLY 6 towels given for 2 nights, no more given even you ask for. Next to a slightly busy road
Stayed 2 nights in Jun 2025

10/10 Excellent

Jo

Liked: Cleanliness, property conditions & facilities, communication
What a beautiful property !!! Not a lot of dinner options unfortunately. The scenery around Kowakudani is stunning.
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walking to the back entrance with luggage was a bit dangerous. Otherwise the property was beautifully designed on the inside. Luxurious private spa experience. The heated rock bed was one of the best features.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sugiri

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous property over the top amenities and private onsen. Everything with our stay was perfect except the clothes washer that could be better.
Stayed 1 night in Dec 2024