4/10 (不満)
Sami
2025 年 10 月 19 日
良かった点 : 清潔度
気になった点 : 設備とサービス、コミュニケーション
Background running water noise, and difficult to control the temperature of the space. The property is advertised as having a pool, gym, sauna and parking, but only the parking was available when we stayed, as the pool, gym and sauna were all closed during our stay. This meant our stay was missing some essential amenities, as we were planning to use them extensively. If we would have known this we would not have booked/stayed here, plus Expedia refused to relocate us as in the small print it said these were closed during this period (I don’t have time to read the small print on every property, many properties seem to do this - and they didn’t say anywhere either that the sauna would be closed too, not even in that small print - Expedia really need to crack down on this kind of behaviour as I won’t be booking through them again). No solution was suggested at the property either, which was particularly disappointing.
Sami
2025 年 10 月に 3 泊滞在