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Aparthotel

Marriott Vacation Club® at Custom House, Boston

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Photo gallery for Marriott Vacation Club® at Custom House, Boston

Exterior
Exterior
Room
Breakfast area
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Valet parking available
  • Laundry room
  • Air-conditioning
  • Free Wi-Fi
  • Microwave
  • Bathtub
£310
includes taxes & fees
21 May - 22 May

Explore the area

View in a map
3 Mckinley Square, Boston, MA, 02109
  • Place, Faneuil Hall Marketplace
    ‪2 min walk‬
  • Place, Boston Harbor
    ‪2 min walk‬
  • Place, New England Aquarium
    ‪3 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Choose your unit

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Living area

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Living area

Suite, 1 Bedroom (Hearing Accessible)

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Living area

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Living area

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(29 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Marriott Vacation Club® at Custom House, Boston

This aparthotel features a fitness centre, a bar/lounge and valet parking. WiFi in public areas is free. Additionally, free use of bicycles, dry cleaning and laundry facilities are on-site. Each apartment provides a sofa bed and a dining area, plus free WiFi and a flat-screen TV with satellite channels. A microwave, a coffee/tea maker and a hairdryer are among the other amenities available to guests.
Marriott Vacation Club® at Custom House, Boston offers 84 accommodations with a safe and coffee/tea makers. This accommodation has separate dining areas and is furnished with double sofa beds and dining tables. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Boston aparthotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the aparthotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.

Awards and affiliations

Eco-certified property
This property participates in Audubon – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 5 January 2027 to 1 April 2027 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the aparthotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number ROC-11545442-009
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is Marriott Vacation Club® at Custom House, Boston pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Marriott Vacation Club® at Custom House, Boston?

As of 28 Apr 2026, prices found for a 1-night stay for 2 adults at Marriott Vacation Club® at Custom House, Boston on 21 May 2026 start from £310, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Marriott Vacation Club® at Custom House, Boston?

Valet parking is available for USD 56 per day.

What time is check-in at Marriott Vacation Club® at Custom House, Boston?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Marriott Vacation Club® at Custom House, Boston?

Checkout is at 11 AM.

Where is Marriott Vacation Club® at Custom House, Boston located?

Located in Downtown Boston, this aparthotel is within a 15-minute walk of Faneuil Hall Marketplace, Boston Common and TD Garden. Boston Public Garden and Boston Convention and Exhibition Center are also within 2 mi (3 km). Aquarium and State St. Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 489 out of 630 reviews
Rating 8 - Good. 105 out of 630 reviews
Rating 6 - Okay. 23 out of 630 reviews
Rating 4 - Poor. 9 out of 630 reviews
Rating 2 - Terrible. 4 out of 630 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Check-in

9.4/10

Communication

9.8/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities
Loved the room, staff was great and special activities were awesome!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
I can’t recommend The Custom House enough, it is perfect! The staff are wonderful, it’s very clean and the perfect location to see Boston!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Custom House is one of the best places we have ever stayed. The rooms , staff and atmosphere is absolutely amazing!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff the room everything was wonderful. We can’t wait to make another visit next year.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities, room comfort
Historic building in great location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The building is awesome and historic. Great architecture and very sturdy design. The bed was great and the room was very home-like. Location was fantastic. The only thing I would improve upon is the breakfast menu.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sapati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The staff are always wonderful and helpful. Awesome customer service and the ambience of the hotel is amazing- love the Custom House!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and very helpful staff!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Staff, clean room, breakfast and bar right outside of the room. Very nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mavelys de la

Liked: Cleanliness, amenities, property conditions & facilities
All is great , the location is perfect . The rooms are big and clean. The personal very nice and help us with tours and ideas were to eat.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Boston. Unique and historic. Walking distance to so many things.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this place, beautiful hotel, rooms and location is perfect for walking everywhere. Staff was wonderful, will stay here again when in Boston
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Donna M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Will be back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great checkin process, staff extremely friendly and helpful with directions etc.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Nice, clean, spacious room. Staff were all very nice and helpful. Awesome views of Boston!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Nicolle

Liked: Cleanliness, amenities, property conditions & facilities
Room was in good condition. Staff was nice .
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have breakfast, good location, friendly staff, downside the heating in the bedroom wasn't working and it was cold.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very limited
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel for a comfortable upscale stay in this lovely area of Boston. Excellent customer service.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfy beds! Staff very friendly and helpful.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Room had a good layout with sitting room/kitchenette separated from bedroom by hallway and bathroom. Room was clean and comfortable with Boston themed decor. Observation deck on top floor was very nice. Only downside was HVAC that only operates in heat mode in the winter, took awhile for room to cool down.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 5 nights in Aug 2025

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