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Apartment

Macrossan House

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Photo gallery for Macrossan House

Outdoor pool
Outdoor pool
Exterior
Reception
Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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19 Macrossan Street, Port Douglas, QLD, 4877
  • Place, Macrossan Street
    ‪1 min walk‬
  • Place, Sugar Wharf
    ‪5 min walk‬
  • Place, Four Mile Beach
    ‪9 min walk‬

Choose your unit

View all photos for Apartment, 1 Bedroom, Mobility Accessible

Room

Apartment, 1 Bedroom, Mobility Accessible

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Room

Standard Apartment, 1 Bedroom

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Port Douglas

Located in Port Douglas, Macrossan House is in the city centre and near the beach. Shoppers can visit Macrossan Street, while everyone can enjoy the natural beauty of Anzac Park and Rex Smeal Park. Don't miss out on a visit to Wildlife Habitat. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with cycling and ecotours nearby.
View more Apartments in Port DouglasOpens in a new window

What's nearby

  • Macrossan Street - 1 min walk - 0.0 km
  • Port Village Shopping Centre - 1 min walk - 0.0 km
  • St Mary's by the Sea Chapel - 3 min walk - 0.3 km
  • Sugar Wharf - 5 min walk - 0.4 km
  • Four Mile Beach - 9 min walk - 0.8 km

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 67 min drive

Restaurants

  • ‪Tin Shed - ‬6 min walk
  • ‪Jungle Fowl - ‬4 min walk
  • ‪Nectar Port Douglas - ‬4 min walk
  • ‪N17 burger co - ‬1 min walk
  • ‪Cafe Fresq - ‬2 min walk

About this property

Macrossan House

This smoke-free apartment building features an outdoor pool, laundry facilities and limo/town car service. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance and barbecues are on-site. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dryer and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Macrossan House offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Port Douglas apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested.

Recreational amenities at the apartment include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our prices include all fees. No hidden fees.

Amenities

Pool
Kitchen
Dryer
Parking included
Free WiFi
Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; all guests older than 7 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: AUD 46 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Frequently asked questions

Does Macrossan House have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 8:00 AM to 8:00 PM.

Is Macrossan House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Macrossan House?

Self-parking is free at this property.

What time is check-in at Macrossan House?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at Macrossan House?

Checkout is at 10 AM. Late checkout is available for a fee.

Does Macrossan House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 46 per person applies.

Where is Macrossan House located?

Located in the heart of Port Douglas, this apartment building is within a 5-minute walk of Anzac Park, Rex Smeal Park and St Mary's by the Sea Chapel. Sugar Wharf and Four Mile Beach are also within 10 minutes.

Macrossan House Reviews

Reviews

9.4

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 274 out of 375 reviews
Rating 8 - Good. 87 out of 375 reviews
Rating 6 - Okay. 5 out of 375 reviews
Rating 4 - Poor. 7 out of 375 reviews
Rating 2 - Terrible. 2 out of 375 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Check-in

9.6/10

Communication

8.0/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great friendly place to stay, walking distance to everything in the heart of the Main Street, will definitely be back.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Guy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location, lovely well appointed apartments and accomodating hosts, we also took advantage of private hotel transfers which were very comfortable and convenient, highly recommend this lovely establishment.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and spacious and in a very convenient position. The staff were friendly and welcoming.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great well supplied kitchen
Stayed 6 nights in Dec 2025
Verified

8/10 Good

jamie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was spot on
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, room comfort, communication
We had a great experience staying at Macossan House, it was in a great location the facility was modern, comfortable and clean. Would recommend as a great place to stay in Port Douglas.
Stayed 6 nights in Sep 2025
Verified

2/10 Terrible

Colin

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This was a comfortable place to stay, well located with very friendly staff
Stayed 0 nights in Jul 2025
Verified

8/10 Good

CHERYL

Liked: Cleanliness, room comfort, communication
GREAT LOCATION VERY HELPFUL MANAGERS.
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Bradley Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Great to stay as it is right in the centre of town and easy to get around.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, amenities, communication
Our stay was excellent couldn’t fault the room so clean and cool had a balcony which was shaded by palms lovely outlook. The unit had everything you needed in it, which I was very surprised. Would highly recommend Macrossan house we will be back
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean. Staff very friendly and helpful. Macrossan House was right in the main street - easy access to everything. Walk to both beaches, walk to marina and cruises. Absolutely wonderful and beautiful place to stay. Would highly recommend and would definitely book again!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, well maintained. Very quiet for being in the centre of town. Friendly and very helpful owners. Would recommend staying there.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Debbie Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central but very quiet as well
Stayed 10 nights in Jul 2025
Verified

10/10 Excellent

Phillipa

Liked: Cleanliness
Good parking Central Quiet
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, room comfort, communication

Great location

We really enjoyed staying here! The apartment was spacious and comfortable. The location was great - right in the center of town but only a short walk to the beach. And even though it was in the center of town, it was very quiet! Gary and Jo were great and we appreciated the airport pickup and drop off. We were also able to do laundry on the property.
Stayed 8 nights in Aug 2025
Verified

8/10 Good

Athanasios

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay, in the heart of the shops and restaurants and surprisingly very quiet.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Marianne Hendrika Johanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location and the room was very comfortable.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
So close to everything being on the main street, but still so quiet.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, communication
A lovely aparthotel run by a lovely couple who recommended local restaurants and was able to book excursions for me. I would absolutely return to the Macrossan if staying in Port Douglas again.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Gary and Jo were super helpful with dinner ideas and things to do in the area, both really nice people. Room was clean, well stocked, a nice size and the location was walkable to shops and restaurants as well as the beach and pier. Parking was available and convenient and our place was super private and quiet. Highly recommend!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Ailsa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Set in the middle of town, so easy to access and so quiet. Fantastic stay!
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, communication
Very central to everything
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position on the main street, so close to shops and eateries. Well maintained and comfortable rooms. Lovely owners who were very helpful. Would happily stay again.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location as in centre of Port Douglas.
Stayed 2 nights in Nov 2022