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Dear Carlo,We are thrilled to hear that you had a great experience with us. Your kind words are greatly appreciated and we look forward to seeing you again soon!Best regards,

Hello Lora! Thank you very much for sharing your experience with other users of the platform! We are very happy to know that you enjoyed your stay at home, especially the location, the design and the treatment of the staff! We hope to welcome you again soon, in your home in Barcelona! :)

Dear Maryana, Thank you for sharing your experience! We're glad to hear that you enjoyed the location, found the check-in and check-out process easy, and appreciated the convenient access to public transport. We're sorry about the initial inconvenience with the toilet paper and appreciate your understanding. It's great to know our team was able to assist the next morning. We hope to welcome you back for an even smoother stay in the future! Best regards, Julie

Dear Suzanne, We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. At the same time, we are sorry to hear that the some aspects of the stay didn’t go as smoothly for you. We want to wish you all the best in the future and look forward to seeing you again soon! Best regards, Jana

Dear Sebastian, Thank you for your feedback!We're happy to read that you enjoyed your stay. We're excited to discuss your suggestion with the entire team and look forward to welcoming you again soon. Best regards,

親愛なるゲスト、 Hotel Cristinaでのご滞在を存分にお楽しみいただき、ありがとうございます。 私たちのスタッフは歓迎してフレンドリーであることに気づいてうれしいです。 同様に、私たちは、あなたの他のコメントを取ってきて、それらを調べる保守部門に既に転送していることを保証したいと思います。 近いうちに皆様をお待ちしています。 敬具、 ホテル経営

Bonjour REMI, Merci de ces commentaires ! C'est toujours un plaisir de savoir que les gens ont apprécié leur séjour chez nous. En espérant avoir le plaisir de vous revoir bientôt, nous vous adressons nos meilleurs vœux pour l'avenir ! Cordialement, Julie

Liebe Sandra Michaela,Vielen lieben Dank für dein tolles Feedback! Es freut uns sehr, dass ihr so zufrieden wart und die Lage genießen konntet. Wir hoffen, euch bald wieder bei uns begrüßen zu dürfen!Freundliche Grüße,Julie

Estimado Jesus,Gracias por tu comentario. Lamentamos mucho saber que experimentaste un mal olor en la habitación y los pasillos. Pedimos disculpas por cualquier incomodidad que esto haya podido causarte.Queremos recordarte que nuestro equipo de Guest Experience está disponible las 24 horas del día a través de chat, correo electrónico y teléfono, y habría estado encantado de ayudarte durante tu estancia.Te hemos enviado un correo electrónico para hablar más a fondo sobre la situación y esperamos con interés tu respuesta.Gracias por compartir tu experiencia con nosotros.Atentamente,

Hello Patricia! Thank you very much for sharing your experience with other Expedia users! We are very happy to hear that you enjoyed your stay at home.  Our great location, our professional staff and our secret garden are our biggest attractions, and we are glad to hear that they made your stay a great experience.  We look forward to welcoming you back to your home in Barcelona with open arms.  Cristina Gracia Garden Boutique Hotel

Hola Alejandra! Muchas gracias por compartir tu experiencia con los demás usuarios de la plataforma! Nos alegra mucho saber que disfrutaste de la estancia en casa, de nuestra magnífica ubicación, la limpieza a la que dedicamos tanta atención (sobretodo en estos tiempos tan difíciles!) y nuestro factástico personal :) Esperamos volver a recibirte pronto, aquí tienes tu casa en Barcelona para cuando la necesites.

Hi Dana! Thanks for your review of our hotel. The simplicity of our design, the staff and the location is something very important for us, so thank to people like you, we can show ours strengths. Thank you for spending these days in Bacrelona with us. Best regards!! :D Joan Planells Gracia Garden Boutique Hotel

Hello Anonymous! First of all, we want to thank you for the time you have taken to rate our establishment :) It is a pleasure to know that you enjoyed your stay. We are looking for a storage solution that fits our design.

Hello Philip! Thank you for investing your time in commenting on our establishment. It is true that we do not have the bigest spaces, but we have a magnificent location :) I am sorry to tell you that we have no record of any failure in the AACC of any of the two rooms you used during your stay, and no guest after you has notified us either. We are sorry if there was a bug that made your stay less comfortable. What you did tell us about pillows, we are working on it. Thanks a lot for help us to be better! We hope you and Diane enjoyed your wedding a lot :) We hope to see you again to improve this first bad impression!

Hello Anonymous ! We are very glad that you enjoyed the stay at home :) It is true that our location is fantastic, although we do not have the most extensive facilities, the location is worth it :) We will transmit your comment to the staff, surely they will love to know that they made a good job. We hope to have you back home soon! Gracia Garden Boutique Hotel

Hi Anonymous Thank you very much for sharing your experience with the other users of this platform! :) It was a real pleasure to have you at home, we are very happy that you liked the staff, the location, the bed and everything abouy us! We hope to see you again soon! Gracia Garden Boutique Hotel

Hello Anonymous! Thank you very much for your kind comment :) We are very proud of our staff and our location! We are glad to hear that you enjoyed your stay at home.

Hello Anonymous! Thank you so much for sharing your experience with us! We're really glad you enjoyed your stay and our staff were helpful and friendly. You'll be always welcome in your home in Barcelona :)

Hi Maurice! Thank you so much for sharing your experience with Expedia users. We were glad that you enjoyed your stay with us and that the staff was up to the task to make your trip a little better. Regarding the sensor for the room card, for now it isn't in our plans, because we have 24/7 reception and the night receptionist usually has the door open (or otherwise, opens it when guests arrive at the hotel) We thank you very much for sharing ideas with us to improve, as it is the only way we can learn :)! We hope to see you soon at your home in Barcelona.

Hello Rebecca! Thank you very much for sharing your experience with other users! We were glad you enjoyed the location of the hotel, it is really very comfortable to move around the city :) We regret that the bed was not to your liking, we have tried to choose intermediate beds, neither too soft nor too hard for everyone to rest well. We hope to see you on your next visit to Barcelona!

Hola Sergio! Muchas gracias por tus amables palabras! Nos alegramos mucho de que disfrutases de la estancia con nosotros. Esperamos verte de nuevo pronto, esta ahora es tu casa :)