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Alpine Chalets

Apartment with free parking, in the vicinity of Tongariro National Park Whakapapa Visitor Centre

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Front of property
Pool
Exterior
Room
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Reviews

8.0 out of 10
Very good

Popular amenities

  • Outdoor Space
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

View in a map
3 Findlay St, National Park Village, Manawatu-Wanganui, 3989
  • Marton Sash and Door Cycling Park
    ‪14 min walk‬
  • Tongariro National Park Whakapapa Visitor Centre
    ‪13 min drive‬
  • Whakapapa Ski Area
    ‪20 min drive‬

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View all photos for Classic Room, 1 Bedroom

Room

Classic Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Studio Suite

Room

Panoramic Studio Suite

  • 391 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Multiple Beds, Ensuite, Mountain View

Room

Standard Studio, Multiple Beds, Ensuite, Mountain View

  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

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About the neighborhood

National Park Village

Located in National Park Village, Alpine Chalets is in the mountains and in a national park. Mt Ngauruhoe and Opotaka Historic Place are notable landmarks, and some of the area's activities can be experienced at Tongariro National Park Whakapapa Visitor Centre and Whakapapa Ski Area. Taranaki Falls is another place to visit that comes recommended. Discover the area's water adventures with kayaking nearby, or enjoy the great outdoors with ecotours, rock climbing, and mountain climbing.

What's nearby

  • Marton Sash and Door Cycling Park - 14 min walk - 1.3 km
  • Tongariro National Park - 5 min drive - 7.1 km
  • Tongariro National Park Whakapapa Visitor Centre - 13 min drive - 19.3 km
  • Raurimu Spiral - 14 min drive - 10.8 km
  • Whakapapa Ski Area - 20 min drive - 25.3 km

Getting around

  • Taupō Airport (TUO) - 65 min drive

Restaurants

  • ‪Schnapps Bar - ‬1 min walk
  • ‪Macrocarpa Cafe - ‬3 min walk
  • ‪Eivins Bistro Bar - ‬5 min walk
  • ‪The Station Cafe and Restaurant - ‬10 min walk
  • ‪Basekamp - ‬12 min walk

About this property

Alpine Chalets

Apartment with free parking, in the vicinity of Tongariro National Park Whakapapa Visitor Centre
Express check-in, express check-out, and a garden are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Each apartment provides a refrigerator and a microwave, plus free WiFi and a balcony. Guests can appreciate conveniences like an electric kettle and free tea bags/instant coffee, and other amenities include a private yard and a Smart TV. Housekeeping is available once per stay.
Alpine Chalets offers 12 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished. Refrigerators and microwaves are provided. Bathrooms include showers.

This National Park Village apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking included
Free WiFi
Air conditioning
Outdoor Space

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For same day bookings, please contact the property using the information on the reservation confirmation received after booking.

Access methods

Key retrieval, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 9429046404473

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Frequently asked questions

Is Alpine Chalets pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Alpine Chalets?

Self parking is free at this property.

What time is check-in at Alpine Chalets?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

What time is check-out at Alpine Chalets?

Check-out is at 10 AM.

Where is Alpine Chalets located?

Situated in a national park, this apartment building is within 12 mi (20 km) of Tongariro National Park Whakapapa Visitor Centre, Taranaki Falls, and Mt Ngauruhoe. Opotaka Historic Place and Whakapapa Ski Area are also within 16 mi (25 km).

Alpine Chalets Reviews

Reviews

8.0

Very Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
Learn moreOpens in a new window
Rating 10 - Excellent. 33 out of 96 reviews
Rating 8 - Good. 40 out of 96 reviews
Rating 6 - Okay. 10 out of 96 reviews
Rating 4 - Poor. 12 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

9.6/10

Communication

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, property conditions & facilities, communication
Really nice little place and Mary is lovely and really good at communicating will be back
Stayed 3 nights in Jun 2024

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Mary has keen attention to our needs. Property location is very good and accessible to gas station, restaurant and activity areas. We really enjoyed our stay and can't wait to be back,=.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donovan Micah

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, close to amenities and Mary is prompt and easy to communicate with.
Stayed 2 nights in Jul 2024

10/10 Excellent

K

Liked: Cleanliness, room comfort, communication

Very comfortable stay!

Very comfortable stay at Alpine chalets - really clean and comfortable beds, kitchenette had everything it needed. Great communication with the very friendly owner who greeted us and had a little chat.
Stayed 2 nights in Apr 2024

10/10 Excellent

Krista

Liked: Property conditions & facilities, communication
Hospitality was excellent very attentive and communicative. The rooms were warm and cosy, beautiful views of Mt Ruapehu would recommend !
Stayed 2 nights in May 2024

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a lovely wee stay, the view was amazing and Mary was a fantastic host checking in on me throughout my stay. Thank you 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
This is a warm cosy clean place. Excellent kitchen area and other facilities. located near a pub and mountain. Would highly recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Lyn

Mary is very accomodating and attentive to our request. The place have an excellent location and nearby everything you need - gas station, restaurants, whakapapa ski area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nazia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very warm and cozy accomodation. Excellent location. Amazing views and the best part was the host Mary Very pro active with communication. Even gave us plenty of time to check out. We would love to stay here again.
Stayed 2 nights in May 2024

8/10 Good

Pariksha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me and my husband had a great time. Mary was so friendly and warm. She made us feel welcome. Would definitely recommend staying here if travelling to Mt Ruapehu as it’s really close and convenient.
Stayed 2 nights in Jun 2024

8/10 Good

Ioana

Liked: Cleanliness, room comfort, communication

Clean room in the heart of Tongariro National Park

We stayed here for two nights, before and after our Tongariro Crossing trip. The room was clean and had everything we needed. Check in and communication was straightforward. The ear plugs left on the table came in handy as the property is located next to a fairly busy road and trucks transporting cars stop and do their driver change-over next to it. Also the carpet in the room could do with a refresh as it does not smell very nice.
Stayed 2 nights in Oct 2024

8/10 Good

Alnoor

Liked: Cleanliness, communication
Excellent location. Our unit had very good views of all three volcanoes and we were lucky with the weather. The property is a little bit dated but was worth the price. We would consider returning in the future.
Stayed 2 nights in Mar 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good view
Stayed 2 nights in Aug 2023

2/10 Terrible

Richard

Liked: Communication
Disliked: Cleanliness, room comfort

Not worth it at any price

My room was the top floor of the chalets. There were very steep and narrow stairs to get tot he room, but it wasn't a big deal. There was only a glass storm door as the door which offered no privacy or sound blocking. With the road noise from the highway, I got almost 0 sleep. There were spider and cobwebs all over the place. The shower was very difficult to get to a good temperature and had very poor pressure. Easily the worst stay of my trip to New Zealand.
Stayed 2 nights in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Great room, nice and warm was a bit scary walking up and down the stairs, especially with luggage
Stayed 2 nights in Jul 2022

6/10 Okay

Howard

Liked: Communication
The property is quite old. We were at 2nd floor with the mountain view, which was good. Parking was at rear of buliding, a bit inconvenient. The building is just adjacent to the highway, it was noisy and many big trucks handover drivers.
Stayed 2 nights in Feb 2024

8/10 Good

SHEENA

Liked: Cleanliness, amenities, communication
It was warm and cozy, the beds were comfortable, everything was clean. Some paint work needs to be done on the window sill in the bathroom, there were a few stains on the carpet, the frying pan was buckled and needs replacing, somewhere to put things in the shower would be great. Mary was a wonderfully attentive host. We will definitely be back and will recommend to others. Thankyou!
Stayed 2 nights in Sep 2022

8/10 Good

Glyn

Liked: Cleanliness, communication
This is an older very traditional property that is currently undergoing renovations. Although it's very much in need of an update, the manager & staff do a fantastic job keeping it clean, warm & comfortable. The check-in procedure is via looking for your name on a list on the door, with the key being in your room. That's absolutely fine especially if arriving late, but our personal preference is to see a person at check-in. We had a wonderful stay & Mary the manager couldn't have been more delightful 😊
Stayed 2 nights in Dec 2023

8/10 Good

Margaret

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Had everything we needed for a 2 night stay. Good kitchen facilities with elements and lots of utensils including sharp knives. Comfy beds. Wonderful view of the mountains through the window. We had the panoramic room with 2 steep flights of external steps which are rather dangerous and poorly maintained. Would be treacherous in the winter! The outside of the chalets looks poorly maintained and indoors is a bit dated but clean and comfortable.
Stayed 2 nights in Feb 2023

6/10 Okay

Suyoun

Disliked: Property conditions & facilities
Unable to use wifi
Stayed 2 nights in Mar 2024

6/10 Okay

Dennis

Liked: Cleanliness, room comfort, communication

Room Basic but OK.

The manager Mary is SO KIND, so helpful! A real pro. I have to give her credit. This place is very disappointing to drive up to. Kind of run down and not what I was expecting. However, we asked and were given a main floor room instead of 2nd floor because of all our luggage. Room #3 is newly remodeled and in perfect condition. It is not plush - very basic. But to a good standard. I would recommend some hooks behind the front door, and in the bathroom to hand things. The bed was actually OK - comfortable. Mary brought us extra blankets which was kind. Unfortunately it was very cold and rainy when we arrived and the weather didn't change. We left the next day, even though we had booked a 2 night stay. We could not handle the weather. Please be aware the weather system here is DIFFERENT than the rest of New Zealand we experienced on our 12 day trip. You really need WARM clothes, gloves, hats, rain gear, warm coat, etc. We were not prepared. Alpine Chalets sounds so cozy, fun, friendly, etc. Instead we found it rather desolate in the Spring. Very basic. I believe this place is getting renovated.
Stayed 2 nights in Oct 2024

8/10 Good

Eric

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2025

6/10 Okay

Luca

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Camera pulita con tutto il necessario però avrebbe bisogno di un ammodernamento per quanto riguarda arredamento
Stayed 2 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, communication
Basic accommodation for a hiking active vacation. Older slightly tired property with a great view of the volcanoes. Great communication with owner /manager
Stayed 2 nights in Jan 2025

10/10 Excellent

Antony

Liked: Cleanliness, room comfort, communication

Très bien

Très bien situé et belle vue sur whakapapa. Restaurant et mini golf à proximité. Possibilité de louer du matériel de ski à 600m. Enfin, les gérants ont été adorables.
Stayed 2 nights in Aug 2024