Hotel Cristal Palace

Hotel with free breakfast, in the vicinity of Rio de Janeiro Botanical Garden

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Reviews

6.2 out of 10

Popular amenities

  • Spa
  • Hot tub
  • Room service
  • Breakfast included
  • Gym
  • Housekeeping

Explore the area

Map
Rua Francisco Otaviano, 56, Copacabana, Rio de Janeiro, RJ, 22080-040
  • Copacabana Fort
    ‪2 min walk‬
  • Ipanema Beach
    ‪5 min walk‬
  • Christ the Redeemer
    ‪16 min drive‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪25 min drive‬

Rooms & beds

Spaces

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

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About the area

Rio de Janeiro

Located in Copacabana, a neighbourhood in Rio de Janeiro, Hotel Cristal Palace is near a metro station. Museum of Modern Art and Niterói Contemporary Art Museum are cultural highlights, and some of the area's notable landmarks include Arcos da Lapa and Christ the Redeemer. Don't miss out on a visit to Rio de Janeiro Botanical Garden.

What's nearby

  • Copacabana Fort - 2 min walk - 0.2 km
  • Arpoador Beach - 3 min walk - 0.3 km
  • Copacabana Beach - 3 min walk - 0.3 km
  • Ipanema Beach - 5 min walk - 0.5 km
  • Christ the Redeemer - 16 min drive - 9.6 km

Getting around

  • Rio de Janeiro Central Station - 11 min drive
  • Ipanema-General Osorio Station - 11 min walk
  • Rio de Janeiro (SDU-Santos Dumont) - 21 min drive

Restaurants

  • ‪Copacabana - ‬4 min walk
  • ‪Boteco Colarinho Escondido - ‬1 min walk
  • ‪Marine Restô - ‬4 min walk
  • ‪T.T. Burger - ‬1 min walk
  • ‪Apetite Café - ‬3 min walk

About this property

Hotel Cristal Palace

Hotel with free breakfast, in the vicinity of Rio de Janeiro Botanical Garden
A restaurant, a fitness centre and a rooftop terrace are available at this hotel. Buffet breakfast is free. Other amenities include Access to hot tub, spa services and 24-hour room service.
Hotel Cristal Palace offers 24 accommodations with DVD players and minibars. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Italian, Portuguese

Amenities

Hot tub
Breakfast included
Spa
Free WiFi
Restaurant
Air conditioning

House Rules

Check in after 2 PM
Minimum age to rent: 18
default

Pets

No pets allowed, service animals permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 130 per vehicle (one way)
  • Nearby parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Is Hotel Cristal Palace pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Cristal Palace?

Check-in begins at 2 PM.

Does Hotel Cristal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 130 per vehicle applies.

Where is Hotel Cristal Palace located?

Located in Copacabana, this hotel is 3 mi (4.9 km) from Rio de Janeiro Botanical Garden, and within 6 mi (10 km) of Sugar Loaf Mountain and Parque Henrique Lage. Museum of Modern Art and Arcos da Lapa are also within 9 mi (15 km). Ipanema-General Osorio Station is 11 minutes by foot and Estação 1 Tram Station is 13 minutes.

Hotel Cristal Palace Reviews

Reviews

6.2
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 14 out of 129 reviews
Rating 8 - Good. 31 out of 129 reviews
Rating 6 - Okay. 45 out of 129 reviews
Rating 4 - Poor. 29 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inexpensive hotel in a premium location.

Staff friendliness and service was excellent. I will return.
Stayed 17 nights in Apr 2018

8/10 Good

jacson

Liked: Cleanliness

Mediano

Hotel bastante antigo e convencional, muito bem localizado... consta que tem estacionamento, mas vc tem que pagar uma taxa extra... assim como tem que pagar na entrada mais uma taxa de 10% de serviço que não consta no anuncio
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Café da manhã deixa a desejar, fraco, frutas passadas, queijos com péssima aparência, pouca variedade
Stayed 2 nights in Feb 2018

10/10 Excellent

Andrei Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100m à direita Ipanema,100m à esquerda Copacabana

Compacto e super completo. Localização e atendimento são os grandes diferenciais.
Stayed 3 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Primitivo

A gestao do hotel é feita pelo proprio gerente - que tem um nivel de amabilidade, hospitalidade e simpatia, beirando o zero. Ambientacao bem ultrapassada. As janelas dos quartos sao pequenas. Experiencia de check-out bem primitiva. De qualquer forma e sendo junto, pela localizacao e preço vale o custo/beneficio.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Bruno

Disliked: Staff & service
Stayed 4 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Laila

Liked: Cleanliness, staff & service, room comfort

Funcionários atenciosos mas gerente não

Infelizmente tive alguns problemas no hotel. Principalmente quanto ao tratamento do gerente . No check in quiseram cobrar 10% que não existia pois a hospedagem foi toda paga pelo site e esse não informava mais nenhum tipo de cobrança. Bati o pé e não paguei e eles depois viram que a cobrança era indevida. Depois me deram um apto que tinha a porta que não fechava. Trocaram de quarto. O tratamento de todos os funcionários do hotel e muito cordial, são muito prestativos mas infelizmente o gerente italiano não e uma pessoa fácil de lidar e me destratou tanto que cheguei a chorar. No último dia me pediu desculpas. Mas não adianta ... deveria não ter feito o que fez . Fiquei mais duas noites na cidade e ao invés de ficar no mesmo hotel eu troquei de hotel. Isso mostra que quem perde é ele mesmo ....
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção custo x beneficio.

O hotel é bom. Houve um pequeno problema no check-in com a reserva, mas foi imediatamente resolvido. Fomos tratados com muita hospitalidade e educação. O hotel é muito bem Localizado e os quartos estão bem equipados.
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Fernanda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Não gostei muito do atendimento.
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Bruno Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeito!

Excelente!
Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avaliação

Adorei tudo perto uma suíte enorme funcionários super atenciosos chuveiro muito bom café da manhã perfeito nota 10
Stayed 9 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel

Estuvo bien, fui por una sola noche
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

FLAVIO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A localização é ótima. Os funcionários do hotel são muito atenciosos. Os quartos pequenos, porém confortáveis. O ar condicionado não é muito eficiente. A decoração deixa a desejar, mas isso é o que menos importou.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Nice hotel at a modest price.

The service provided by the staff was outstanding. They were very helpful.
This review was submitted before 2018 and has not been verified.

8/10 Good

Cecilia

Liked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

4/10 Poor

tim, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel e bem localizada perto de tudo em Copacabana

O quarto estava limpo e o service de limpesa foi excelente. A gerencia de hotel e agradavel e oferece ajuda e informacoes utiles
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness
This review was submitted before 2018 and has not been verified.

4/10 Poor

Fabio

Disliked: Property conditions & facilities, room comfort

Cuidado com as armadilhas

Diz que existe estacionamento: nao é 100% verdade. Fiz ter um convenio com o estacionamento da frente, para 2 vagas. Chegando la, mesmo o dono (um itliano mal educado), dizer que tem uma vaga, o estacionamento não aceita. Tive que buscar outro local, tipo um shopping e claro, com preço mais alto.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

HOTEL ACORDE AL PRECIO

Fue cómoda y agradable por la cercanía con las playas de Rio
This review was submitted before 2018 and has not been verified.

8/10 Good

Renato, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feliz pela escolha do hotel.

Cortesia dos funcionários e ótima localização. Preço justo.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Tony

Liked: Staff & service
Disliked: Cleanliness