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The Reef Retreat

Aparthotel with free parking, near Palm Cove Beach

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Photo gallery for The Reef Retreat

Sports facility
Bathroom
Garden
Property grounds
Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Barbecue grill
  • Laundry
  • Parking included
  • Air conditioning
The current price is S$293
includes taxes & fees
19 May - 20 May

Explore the area

Map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪12 min walk‬
  • Clifton Beach
    ‪6 min drive‬
  • Trinity Beach
    ‪10 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪26 min drive‬

Choose your unit

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 54 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Standard Spa Suite

Room

Studio Standard Spa Suite

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Room

Studio

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms

Room

Suite, 2 Bedrooms

  • 116 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Superior Suite (Spa)

Room

Superior Suite (Spa)

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio Suite (Spa)

Private kitchen

Standard Studio Suite (Spa)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

Living area

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

  • 119 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for 3 Bedroom Townhouse

Room

3 Bedroom Townhouse

  • 180 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Escape Package - Standard Spa

Room

Escape Package - Standard Spa

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cairns

Located in Palm Cove, a neighbourhood in Cairns, The Reef Retreat is in a rural area and near the beach. Palm Cove Beach and James Cook University are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and horse riding.

What's nearby

  • Palm Cove Beach - 12 min walk - 1.0 km
  • Clifton Village Shopping Centre - 4 min drive - 2.8 km
  • Clifton Beach - 6 min drive - 4.8 km
  • Trinity Beach - 10 min drive - 9.7 km
  • Kewarra Beach - 12 min drive - 5.7 km

Getting around

  • Redlynch Station - 20 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 26 min drive

Restaurants

  • ‪Numi - ‬3 min walk
  • ‪Trinity Beach Tavern - ‬10 min drive
  • ‪Underground Palm Cove - ‬3 min walk
  • ‪Nu Nu Restaurant - ‬12 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive

About this property

The Reef Retreat

Aparthotel with free parking, near Palm Cove Beach
Along with an outdoor pool, this smoke-free aparthotel has Access to hot tub and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a library and tour/ticket assistance. Each apartment features free WiFi, a microwave and a stovetop. A ceiling fan, a hairdryer and an iron/ironing board are among the other amenities that guests will find. Weekly housekeeping is available.
The Reef Retreat offers 32 air-conditioned accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a weekly basis.
An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Hot tub
Parking included
Free WiFi
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: AUD 27 per person (one-way)
  • Airport shuttle fee per child: AUD 14 (one-way), (from 4 to 11 years old)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does The Reef Retreat have a pool?

Yes, this property has an outdoor pool.

Is The Reef Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Retreat?

Self-parking is free at this property.

What time is check-in at The Reef Retreat?

Check-in start time: 2 PM; check-in end time: 5:30 PM. Late check-in is available during limited hours.

What time is check-out at The Reef Retreat?

Checkout is at 10 AM.

Does The Reef Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 27 per person applies.

Where is The Reef Retreat located?

Located in Palm Cove, this aparthotel is 0.6 mi (1 km) from Palm Cove Beach, and within 9 mi (15 km) of James Cook University and Skyrail Rainforest Cableway Station. Wildlife Sanctuaries & Zoos is 18.7 mi (30.1 km) away.

The Reef Retreat Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 251 out of 460 reviews
Rating 8 - Good. 157 out of 460 reviews
Rating 6 - Okay. 36 out of 460 reviews
Rating 4 - Poor. 14 out of 460 reviews
Rating 2 - Terrible. 2 out of 460 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8.8/10

Communication

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Arati, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We were pleased with the hotel, the service, the room, the location - greatly recommended with thanks!

6/10 Okay

Shay-lee

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Customer service was disrespectful and the service person at the front desk was rude and impolite. Rooms were nice apart from the service person when checking in and out was very disrespectful and rude. Will not be staying here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pimjai

Liked: Cleanliness, room comfort, communication

Lovely setting

The Reef Retreat setting is very nice and tranquil. The only drawback for us was our room was a top floor one. We had lots of suitcases due to our cruise before we disembarked in Cairns. The location is very good and close to many restaurants. The room was comfortably and had everything we needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracey-Ann

Liked: Cleanliness, amenities, property conditions & facilities, communication
A lovely place to stay. Very leafy and calm with a fabulous outdoor kitchen on our balcony. We had a spa room and it was very spacious.
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew Clifford

Liked: Cleanliness, amenities, property conditions & facilities, communication
Felt like i was deep in the jungle with all the trees and the room was massive.
Stayed 6 nights in Oct 2024

10/10 Excellent

Demi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location and space to stay for a quick getaway. The room was set up nicely for what we needed with a bed, bathroom and convenient outdoor cooking space and area. The pool was close to the room and a lovely spot to relax
Stayed 2 nights in Oct 2024

10/10 Excellent

Jess

Liked: Cleanliness, amenities, property conditions & facilities, communication
Older rooms but great size
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good room quiet paths were the only issue as they were very uneven so had to watch where you walked
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, room comfort, communication
Stayed 4 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities, communication
We loved our stay — the apartment was comfortable and well planned, and the trees in the central court provided shade and coolness. Will come again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, communication
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaak

Liked: Amenities
Lovely surroundings in the better end of Palm Cove. Beware some apartments are on the 3rd Floor with no lift.
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, amenities, communication
I am a cleaner by trade so am probably a bit synical but was surprised to find mould on the windows and windowsill. I cleaned it as it got the better of me.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cecylia

This place is well maintained, lovely surroundings around the pool and spa, all day. Clean and perfectly positioned, close to everything but as well tacked away. Lovely place to stay
Stayed 8 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Fantastic Accomadation in a very convenient location. Highly recommend 😊
Stayed 14 nights in Jun 2024

6/10 Okay

Jorge

Stayed 6 nights in Jun 2024

8/10 Good

Claire

Liked: Cleanliness, amenities, communication
Proprietors and other staff were very helpful. The location is great. The room and kitchenette were comfy. The one thing that was unpleasant was the bathroom had sliding doors with slats, which did not provide any sound barrier between the bathroom and bedroom.
Stayed 4 nights in Jun 2024

10/10 Excellent

paul

Liked: Cleanliness, room comfort, communication

Reef retreat excellent value.

Excellent value. Great location.
Stayed 4 nights in May 2024

10/10 Excellent

Heather Cheryl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place - I would definitely stay here again, right in the heart of Palm Cove. Only downside was heater in pool was not working the second week of my stay, though I know they were trying to get it fixed - I'm sure it's good by now. Beautiful grounds, loved the balconey, the "library", laundry. Even provided a rack for drying clothes and an umbrella in my unit. Great place!
Stayed 11 nights in May 2024

6/10 Okay

Helen

Liked: Communication

Good location

The room was ok but the bathroom shower has a window straight in from of it and ather off putting that people can ee in through louvre blinds. Power point didnt work on one side and neighbours very noisy. Excellent location and kitchen facilities.
Stayed 2 nights in May 2024

8/10 Good

Selvan

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Apr 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort, communication

Business Trip - Sales Rep Stay

Great place to unwind after a long day drive and seeing sales appointments. Staff were amazing, room was super relaxing and everything I needed was in walking distance. Highly Recommend staying here for a break away and or your next business trip!
Stayed 3 nights in Apr 2024

6/10 Okay

Kinjal

Liked: Property conditions & facilities, communication
Stayed 3 nights in Apr 2024