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Aparthotel

U-Sense Madrid Santa Ana

Apartment with kitchen, steps from Plaza de Santa Ana

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Photo gallery for U-Sense Madrid Santa Ana

Living area
Room
Living area
Living area
Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Washer
  • Kitchen
  • Air conditioning
  • Free WiFi
The current price is S$389
includes taxes & fees
16 Jul - 17 Jul

Explore the area

Map
Plaza de Sta. Ana 2, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪7 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Choose your unit

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking

Room

Standard Apartment, 2 Bedrooms, Non Smoking

  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Superior Apartment, 2 Bedrooms, City View

Executive lounge

Superior Apartment, 2 Bedrooms, City View

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About the area

Madrid

Located in Madrid Centro, a neighbourhood in Madrid, this aparthotel is near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Gran Via - 7 min walk - 0.6 km
  • Prado Museum - 8 min walk - 0.7 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km

Getting around

  • Sol Station - 5 min walk
  • Madrid (XOC-Atocha Train Station) - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪La Casa del Abuelo Barrio de las Letras - ‬1 min walk
  • ‪Tapa Tapa - Santa Ana - ‬1 min walk
  • ‪Cervecería Alemana - ‬1 min walk
  • ‪InClan Brutal Bar - ‬1 min walk
  • ‪Miss Sushi Santa Ana - ‬1 min walk

About this property

U-Sense Madrid Santa Ana

Apartment with kitchen, steps from Plaza de Santa Ana
A 24-hour front desk, express check-in and express check-out are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. The apartment has 2 bedrooms and offers free WiFi and a Select Comfort bed. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Housekeeping is available on request.
This aparthotel offers 8 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Madrid aparthotel provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided on request.

Amenities

Kitchen
Washer
Free WiFi
Air conditioning
Breakfast available
24/7 front desk

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for to-go breakfast: from approximately EUR 14 for adults and from EUR 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is U-Sense Madrid Santa Ana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at U-Sense Madrid Santa Ana?

This property doesn't offer parking.

What time is check-in at U-Sense Madrid Santa Ana?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at U-Sense Madrid Santa Ana?

Checkout is at 11:00 AM.

Where is U-Sense Madrid Santa Ana located?

Located in Madrid Centro, this aparthotel is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station is only a 5-minute walk and Sevilla Station is 6 minutes.

U-Sense Madrid Santa Ana Reviews

Reviews

9.0

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 12 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

9.2/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8.6/10

Communication

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a cozy place in the center of all the great culture of Madrid.
Stayed 3 nights in Mar 2023

8/10 Good

Kim

Liked: Cleanliness, room comfort, communication

Fabulous

Fabulous apartment in a great location. This was our 4th stay in this apartment & we love it. However,the price has doubled since staying the same week last year,so we may not be able to afford to return
Stayed 5 nights in Sep 2023

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean apartment. Great location overlooking Santa Ana square. Just be aware that there are restaurants with outside seating in the square so you will definitely hear people if you have the windows open. However, it was not loud enough to disturb us with the windows closed. Good communication with property managers. Would stay here again if we make it back to Madrid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Jan 2025

10/10 Excellent

Leandro

Liked: Cleanliness, room comfort, communication

Muito bom

Apartamento novíssimo, com todo o necessario. Camas super confortáveis, cozinha equipada. Único ponto negativo foi não terem nos avisado que o estacionamento em frente ao hotel (recomendado por eles próprios) não estava disponível, por estar em obras. Perdi um bom tempo circulando pelo centro, tentando achar uma solução.
Stayed 3 nights in Jan 2025

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Top locatie. Mooie en schone kamers. Overal dichtbij. Goede en hulpzame communicatie per whatsapp! Aanrader! Volgende keer Madrid weer hier boeken
Stayed 2 nights in Jun 2024

8/10 Good

ezio kiyochi mituo

Liked: Cleanliness, room comfort
Disliked: Communication

O custo beneficio foi bom

Foi boa, porém no check-in foi confuso, não houve uma orientação correta, ficamos em frente a acomodação sem saber como proceder o check-in, ai tinha uma pessoa na entrada da acomodação, que nos orientou e nos forneu a chave de acesso do apto.
Stayed 3 nights in Apr 2024

4/10 Poor

Rauno

Stayed 6 nights in Oct 2023

10/10 Excellent

Ilaria

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wonderful apt. in the center of Madrid with access to everything; very nice and comfortable for 3 people and would stay here again / thank you, jc
Stayed 3 nights in Nov 2019

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful apt in great area-mgt needs improvement

Location and apartment were great but there were a number of issues related to getting into apartment that were very frustrating including being locked out several times when we had to call company in Salamanca to try to open the door electronically. Serious absentee management problems with staff with limited English that have trouble helping solve problems. No mention of a Cleaning fee to paid before hand & apartment web site doesn’t have helpful contact info such as their WhatsApp.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean, comfortable with a fully equipped kitchen with washer & dryer!
Stayed 3 nights in Jun 2019

2/10 Terrible

Angelo

Disliked: Cleanliness, staff & service, room comfort
Es un engaño. Te cobran 50 Euros adicionales por obtener un codigo de acceso. No hay nadie con quien quejarte y no te queda mas que pagar. No regresaria por nada. Y su sistema me cobro doble. Me cobró 100 Euros
Stayed 1 night in Mar 2019

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Xira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019