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Aparthotel

The Lofts Apartments

Boardwalk/promenade aparthotel in Queenstown with a steam room

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Front of property – evening/night
Balcony
Property entrance
Room
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi
S$179
includes taxes & fees
12 Dec - 13 Dec

Explore the area

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61 Shotover Street, Queenstown, 9300
  • Place, Steamer Wharf
    ‪2 min walk‬
  • Place, Queenstown Beach
    ‪3 min walk‬
  • Place, Queenstown Mall
    ‪3 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Choose your unit

View all photos for Studio

Room

Studio

  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Room

One Bedroom Apartment

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Concierge desk

Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Apartment

Room

Three Bedroom Apartment

  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

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About the area

Queenstown

Located in Queenstown City Centre, a neighbourhood in Queenstown, The Lofts Apartments is in the entertainment district and on the boardwalk. Coronet Peak Ski Area and Fear Factory Queenstown are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Queenstown Beach and Lake Wakatipu. Underwater Observatory and Cookie Time are also worth visiting. Take in the nearby slopes with downhill skiing and snowboarding, or try out other outdoor activities such as snowmobiling and snow tubing.
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What's nearby

  • Skycity Queenstown Casino - 2 min walk - 0.2 km
  • Steamer Wharf - 2 min walk - 0.2 km
  • Queenstown Beach - 3 min walk - 0.3 km
  • Queenstown Mall - 3 min walk - 0.3 km
  • Skyline Queenstown - 8 min walk - 0.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

Restaurants

  • ‪Fergburger - ‬2 min walk
  • ‪Smiths Craft Beer House - ‬1 min walk
  • ‪Saigon Kingdom - ‬2 min walk
  • ‪Finz - ‬2 min walk
  • ‪Pog Mahones - ‬3 min walk

About this property

The Lofts Apartments

Boardwalk/promenade aparthotel in Queenstown with a steam room
A steam room, self parking and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a reception hall. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a kitchen island. Guests will appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, while a Smart TV with satellite channels and first-run films provide a bit of entertainment. Change of towels is available on request.
The Lofts Apartments offers 10 accommodations with a hairdryer and an iron/ironing board. This individually decorated and furnished accommodation includes kitchen islands. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with premium satellite channels, first-run films and Netflix. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the aparthotel include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Kitchen
Free WiFi
Laundry
Parking available
Housekeeping

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3.15 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Strip any used beds, gather used towels and store extra beds
Remove personal items, remove leftover food and drinks and take out the rubbish
Turn off the lights and lock the doors

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Secured self-parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is The Lofts Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Lofts Apartments?

Self-parking is available for NZD 20 per day. Limited spots are available.

What time is check-in at The Lofts Apartments?

Check-in start time: 3 PM; check-in end time: 8:00 PM.

What time is check-out at The Lofts Apartments?

Checkout is at 10 AM.

Does The Lofts Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Lofts Apartments located?

Located in Queenstown City Centre, this aparthotel is steps away from Fear Factory Queenstown, SKYCITY Wharf Casino and Creative Queenstown Arts & Crafts Market. Toi o Tahuna and Steamer Wharf are just steps away.

Reviews

The Lofts Apartments Reviews

7.2

Good

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

7.8/10

Communication
Rating 10 - Excellent. 168 out of 718 reviews
Rating 8 - Good. 256 out of 718 reviews
Rating 6 - Okay. 174 out of 718 reviews
Rating 4 - Poor. 78 out of 718 reviews
Rating 2 - Terrible. 42 out of 718 reviews

Reviews

10/10 Excellent

Allie

Liked: Cleanliness, room comfort, communication

Good place to stay for skiing

Great place to stay from a week with your family skiing! Big place and close to all the action.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

New Zealand Ski trip

Outstanding location in Queenstown for a wonderful ski trip
Stayed 5 nights in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, room comfort, communication
Great location , helpful reception.
Stayed 1 night in Apr 2025

10/10 Excellent

Rammohan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to where I want to be
Stayed 1 night in May 2025

8/10 Good

Garth

Liked: Cleanliness, amenities, communication
Very close to Queenstown restaurants and nite life, I enjoyed some exceptional customer service on site, thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, communication
Close to everything ,comfortable apartment
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay. Very comfortable and great location right on the lake
Stayed 1 night in Feb 2023

10/10 Excellent

Sheri

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in walking distance to everything. Clean, tidy and comfortable bed. Staff were friendly and accommodating
Stayed 2 nights in Mar 2025

10/10 Excellent

REMY

Liked: Cleanliness, room comfort, communication

Great location

Great apartment right in the town of Queenstown. Very spacious bedrooms and living area. Has a cute outside area to be able to site outside.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Almost on the wharf ,if you go 100 m from the Lofts towards the lake you will be in it.
Stayed 3 nights in Jun 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome location, great facilities and staff were lovely :)

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, communication
Fantastic Location in central Queenstown. Very well equipped apartment.
Stayed 1 night in Jan 2025

8/10 Good

Shazil

perfect location just the age of the property that could be done better to improve. Perfect family stay with small kids
Stayed 5 nights in Dec 2024

10/10 Excellent

edward

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal location for Ultimate Hikes trip, close to grocery store, Bakery, restaurants, hiking.
Stayed 2 nights in Apr 2024

6/10 Okay

Kim

Disliked: Cleanliness
Stayed in the apartments twice, Location is brilliant, but rooms were looking a little worn, stains on carpet and couches, could do with a refresh.
Stayed 2 nights in Mar 2025

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really great location. Good enough installations. Well equiped.
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Liked: Communication
Owners very helpful and friendly and property well priced with excellent location While a bit tired is the right price point for location vs age of property
Stayed 5 nights in Sep 2024

4/10 Poor

Jaime

The property is in a great location with beautiful views. Very central walk to everything. We checked in at 4pm went to our room and opened the door to fine 2 staff cleaning our room, stripped beds, it was a mess. Left our bags and went exploring. Shower broken had to hold with hand to shower. It’s a shame as if managed better and tidied up it could be one of the best in central Queenstown.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Communication
Decent stay in town center, very convenient. Staff was very friendly and helpful
Stayed 1 night in Dec 2022

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
There was a problem with there WiFi connection, but our room was wonderful
Stayed 6 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic property! We've stayed here each of the four times we've visited Queenstown from the USA and we've loved staying here each time.

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, communication
Staff were all friendly n wonderful
Stayed 2 nights in May 2023

8/10 Good

Weijia

Liked: Cleanliness, communication
Good location
Stayed 2 nights in May 2023

8/10 Good

Jennifer

Liked: Room comfort, communication

Great value for the price in Queenstown

Very friendly staff who let us check in early, lots of space for our family to relax in. Great value for the price!
Stayed 1 night in Jan 2024