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Aparthotel

Hotel Castle Suites

Family-friendly aparthotel with poolside bars and a fitness center

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Photo gallery for Hotel Castle Suites

Front of property - evening/night
Pool
Exterior
Room
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

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Platanias, Platanias, Crete, 730 14
  • Place, Platanias Beach
    ‪3 min walk‬
  • Place, Platanias Square
    ‪10 min walk‬
  • Place, Agia Marina Beach
    ‪2 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪29 min drive‬

Choose your unit

View all photos for Studio

Room

Studio

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Room

Triple Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Apartment

Room

Standard Apartment

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Traditional Apartment

Room

Traditional Apartment

  • 441 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Apartment

Room

Family Apartment

  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Sofa Beds

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About the neighborhood

Platanias

Located in Platanias, Hotel Castle Suites is near the beach. Old Venetian Harbor and Port of Souda are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Platanias Beach and Agia Marina Beach. Kalamaki Beach and Agioi Apostoloi Beach are two other places to visit that come recommended. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby.
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What's nearby

  • Platanias Beach - 3 min walk - 0.3 km
  • OLEA Shopping Center - 7 min walk - 0.6 km
  • Platanias Square - 10 min walk - 0.9 km
  • War Shelter of Platanias - 14 min walk - 1.2 km
  • Agia Marina Beach - 2 min drive - 2.3 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 37 min drive

Restaurants

  • ‪Cool Cafe - ‬5 min walk
  • ‪Elia Restaurant - ‬5 min walk
  • ‪Ocean - ‬4 min walk
  • ‪Η Δροσιά - ‬2 min walk
  • ‪Basil'Honey Restaurant - ‬7 min walk

About this property

Hotel Castle Suites

Family-friendly aparthotel with poolside bars and a fitness center
A restaurant, 3 poolside bars, and a fitness center are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Each apartment provides a refrigerator and an electric kettle, plus free WiFi and a flat-screen TV with cable channels. Room service and a safe are among the other amenities available to guests.
Hotel Castle Suites offers 50 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Platanias aparthotel provides complimentary wireless Internet access.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our prices include all fees. No hidden fees.

Amenities

Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Laundry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 300 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
Property Registration Number Castle Suites Hotel

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Frequently asked questions

Does Hotel Castle Suites have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Castle Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Castle Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Castle Suites?

Check-out is at 11:00 AM.

Where is Hotel Castle Suites located?

This family-friendly Platanias aparthotel is located near the beach, within 1 mi (2 km) of Platanias Beach and Agia Marina Beach. Kalamaki Beach and Agioi Apostoloi Beach are also within 9 mi (15 km).

Hotel Castle Suites Reviews

Reviews

8.0

Very Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labeled.
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Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

8.4/10

Communication

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near beaches and shops. Plenty of pools. Rooms were okay and balcony was great.
Stayed 7 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, room comfort, communication

Nice hotel, good location.

The deluxe 2-bed apartment was ideal for our family holiday. Kitchenette was good enough to make tea/coffee and keep drinks cool in the fridge. All clean. Good pool. Friendly and helpful staff. Maybe a bit of maintenance was required in the room: couple of light switches not working reliably. Excellent location for all the tavernas on the main street and the beach.
Stayed 7 nights in Aug 2024

4/10 Poor

Elin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with potential…

Ohhhh the potential of this hotel…. But not well kept at all. We got a smelly bathroom, bad Wi-Fi, closed bars and stores. Very uncomfortable beds and the rooms generally needs a makeover.
Stayed 4 nights in Jul 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service

Castle Suites

The people were great and the service they provided i cant complain about at all. The room were ok nothing special at all but the bathroom was small and the showers were really small allmost so you didnt fit inside it. The construction of the shower were to close to the toilettseat also so the walls couldnt keep water in so the whole bathroom were wet. The gym was a joke tho. The treadmill didnt work, the exercise bike didnt work fully either, were more a gym for lifting weights only so a big minus on that one. Pool area was ok. I wouldnt say 4 star more like a 2 plus or max 3 star hotell.
Stayed 14 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Communication
Stort, pent anlegg med mange bassenger å velge mellom. Store rom og store balkonger (på rommet vi fikk i hvert fall). Nært både strand, restauranter og shopping. Liten dobbeltseng på soverommet og veldig trangt bad med enda mindre dusj. Hadde kun kaldt vann i dusjen flere dager. Men fornøyd med oppholdet totalt sett.
Stayed 3 nights in Aug 2025

6/10 Okay

Ioannis

Liked: Cleanliness, communication
Stayed 2 nights in Aug 2025

2/10 Terrible

Astrid

Disliked: Cleanliness, room comfort, communication
Stayed 2 nights in Jul 2024

10/10 Excellent

Christel

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jul 2024

10/10 Excellent

Björgvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Maria

Stayed 10 nights in Jul 2022

10/10 Excellent

Odd Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022