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Summit Hotel Bukit Mertajam

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Photo gallery for Summit Hotel Bukit Mertajam

Property entrance
Outdoor pool
Room
Dining
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Restaurant
  • Massages in spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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No. 566 Jalan Arumugam Pillai, Bukit Mertajam, Penang, 14000
  • Place, Bukit​ Mertajam Hospital
    ‪10 min walk‬
  • Place, St. Anne's Church
    ‪3 min drive‬
  • Place, AEON Mall Bukit Mertajam
    ‪8 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪33 min drive‬

Rooms & beds

Spaces

Number of living rooms
Price is avg per night

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About this property

Summit Hotel Bukit Mertajam

An outdoor pool, a restaurant and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and free newspapers.
Summit Hotel Bukit Mertajam offers 147 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. This Bukit Mertajam hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Room service

House Rules

Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher and a security system

Frequently asked questions

Does Summit Hotel Bukit Mertajam have a pool?

Yes, this property has an outdoor pool.

Is Summit Hotel Bukit Mertajam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Summit Hotel Bukit Mertajam?

Self-parking is free at this property.

What time is check-out at Summit Hotel Bukit Mertajam?

Checkout is at noon.

Where is Summit Hotel Bukit Mertajam located?

Situated in Bukit Mertajam, this hotel is 0.7 mi (1.1 km) from Bukit​ Mertajam Hospital and within 3 miles (5 km) of St. Anne's Church and KPJ Penang Specialist Hospital. State Mosque and AEON Mall Bukit Mertajam are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Summit Hotel Bukit Mertajam Reviews

Reviews

6.0
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 14 out of 145 reviews
Rating 8 - Good. 34 out of 145 reviews
Rating 6 - Okay. 50 out of 145 reviews
Rating 4 - Poor. 30 out of 145 reviews
Rating 2 - Terrible. 17 out of 145 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

mary

Liked: Staff & service
Disliked: Property conditions & facilities
old hotel, dusty, old bed and furnitures. towel torn and smelly.
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Wai Heng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing I like in this hotel, never stay in this hotel again, terrible hotel, will advise other not to stay in this hotel.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

YOGESWARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Recommended!
Stayed 2 nights in Apr 2022
Verified

4/10 Poor

Mohd Ridzuan

Disliked: Cleanliness, amenities, property conditions & facilities
The building and room was poorly maintained. The surrounding was NOT pleasant able at all. Sadly
Stayed 1 night in Mar 2022
Verified

6/10 Okay

SHENG LOONG

Disliked: Property conditions & facilities

OK to stay

An old hotel building. Is ok for a short stay business trip. Need pay parking of hotel car park. Staffs are friendly.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Zul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly managed hotel. Bad housekeeping. The room was very dirty.
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

NaeKLJan2020

Disliked: Cleanliness, property conditions & facilities
the hotel was poorly maintained. when we want to check in, the room was not ready. however we were offered upgrading room but the conditions was bad. The blanket was dirty with sort of blood stain for two beds. My family and I were very upset. I think this will be my first and last i'll stay here. They have a very location in Bukit Mertajam but not well managed
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Price reasonable with free parking tqvm
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
No comment
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like this hotel..very good service
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Amos Lim

Liked: Staff & service, property conditions & facilities, room comfort

Untidy toilet

As for the room it's good but the toilet curtains is full of mole that it seems not been washed or replaced and the remote control for the TV isn't there where also the towels were not inside the room too as if we were to request it will take time to come but as this is a small matter that they can rectify it in the future.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for group family
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

HAIRUDDIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfactory
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom look so untidy, the room are dark
Stayed 2 nights in Apr 2019
Verified

2/10 Terrible

jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay

Not good at, not comfortable and very unsatisfactory. The room is falling apart with cracks, molds everywhere at the bath tub, wall, counter top, sink, towel rack almost fall, not safe at all. The couch, pillow case is dirty, thinking that hotel staff will check the rooms before letting customers check-in. Very disappointing and will not recommend to family members or friends at all.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

AiWee

Liked: Staff & service
Disliked: Cleanliness
Toilet is terrible... Room acceptable
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Melvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is dusty and toilet have a lot of moss at the edge of bathtub.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Adaa

Disliked: Cleanliness, property conditions & facilities
Kotor dan berhabuk.
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Toilet dirty
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
location is good
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Badezimmer war volle Schimmel, "Saubere" Badetücher stink muffig. 3 Sterne Hotel in Asia kann man nicht mit International 3 Sterne vergleichen. Schade.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The building is quite old. However I like the facts that the room is big enough for three people to roam around.
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is too old and need major maintenance. Breakfast is not worth at all.
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Firstly, been given an untidy room. Then, moved to a new room where the floor and bathroom were unpleasant. My first and last visit there.
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Verified traveller

close to my meeting place
Stayed 1 night in Jan 2019

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