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Sonder by Marriott Bonvoy The William Apartments Midtown

Hotel with a fitness centre, a quick walk to 5th Avenue

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Photo gallery for Sonder by Marriott Bonvoy The William Apartments Midtown

Room
Lobby
View from property
Bathroom
Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning
  • Restaurant
The current price is S$288
includes taxes & fees
26 May - 27 May

Explore the area

Map
24 E 39th St, New York, NY, 10016
  • Grand Central Terminal
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪11 min walk‬
  • New York, NY (TSS-East 34th Street Heliport)
    ‪18 min walk‬

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View all photos for Superior Room, 1 Queen Bed, Balcony

Living room

Superior Room, 1 Queen Bed, Balcony

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Room, 1 Queen Bed

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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Room

Room, 1 Double Bed

  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room

Room, 2 Double Beds

  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Living room

Room, 1 Queen Bed

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Private kitchen

Room, 1 Double Bed

  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About the area

New York

Manhattan, a neighbourhood in New York, is home to The William powered by Sonder. Travellers eager for a bit of culture can stop by Broadway, while those who have shopping on the agenda may want to visit Times Square and 5th Avenue. Grand Central Terminal and Empire State Building are two other places to visit that come recommended.

What's nearby

  • Grand Central Terminal - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Broadway - 10 min walk - 0.9 km
  • Times Square - 11 min walk - 1.0 km
  • Rockefeller Center - 13 min walk - 1.1 km

Getting around

  • Grand Central - 42 St. Station - 4 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Tartinery - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Fresh Kitchen - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk
  • ‪Iberostar 70 Park Avenue - ‬2 min walk

About this property

Sonder by Marriott Bonvoy The William Apartments Midtown

Hotel with a fitness centre, a quick walk to 5th Avenue
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Other amenities include concierge services and laundry facilities. Housekeeping is available on request.
The William powered by Sonder offers 33 air-conditioned accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness centre.

Amenities

Restaurant
Air conditioning
Laundry
Gym
Bar

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system

Frequently asked questions

Is The William powered by Sonder pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The William powered by Sonder?

The William powered by Sonder doesn't offer parking.

What time is check-in at The William powered by Sonder?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The William powered by Sonder?

Checkout is at 11:00 AM.

Where is The William powered by Sonder located?

Located in Manhattan, this hotel is within a 5-minute walk of 5th Avenue and Grand Central Terminal. Empire State Building and Broadway are also within 15 minutes. Grand Central - 42 St. Station is only a 4-minute walk and 5 Av Station (W. 42nd St.) is 6 minutes.

Sonder by Marriott Bonvoy The William Apartments Midtown Reviews

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 132 out of 230 reviews
Rating 8 - Good. 64 out of 230 reviews
Rating 6 - Okay. 16 out of 230 reviews
Rating 4 - Poor. 8 out of 230 reviews
Rating 2 - Terrible. 10 out of 230 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Worst NYC Sonder - Do Not Book Here

I had to leave this hotel because the penthouse suite I booked had no tv working and no heat. Sonder fixed this and I went to another property of theirs. Do not book this hotel, however. There is a small elevator. Loud restaurant. Tons of stairs.
Stayed 1 night in Dec 2024

10/10 Excellent

Benno

Stayed 1 night in Feb 2025

8/10 Good

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No safe in room. Not many independent restaurants in the area. Staff very good.
Stayed 7 nights in Dec 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. I would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Space to relax in comfort

NYC is known for expensive small rooms but The William was positively palatial. Having a kitchen kept food costs down and view with sunshine in the morning a lovely way to get up to explore the city. No tourist surcharge! No extra hidden costs. Everything we could need and great service if we needed. Downstair Shakespeare bar a safe haven for drinks and food. We stayed a week and could not fault it.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jerome

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearly five stars

I would have given this hotel rating of five stars, but the night I visited, there was a very loud party on the first floor (I was on the 5th) that went well after midnight.
Stayed 1 night in Nov 2024

8/10 Good

Johan

Stayed 6 nights in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute decision. New York hotels are very expensive. This place is less than half the price of hotels in New York. I definitely wasn't expecting a hotel. I believe this is a brownstone apartment that was converted once upon a time. It was done very well. But it definitely does not have the hotel feel. I think it would be hard to match that level. Having said that, it's very deserving of five stars. This is a great dollar value proposition. Great bang for your buck. I highly recommend.
Stayed 1 night in Oct 2024

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tuyet

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outdated, dirty

Dirty, outdated, overall disappointing stay. I’ve stayed in different Sonder locations so I was quite shocked at the poor conditions of The William. I originally booked (and paid) an early check-in for a double bed room, just for the front desk to tell us the room wasn’t available as we went to check in. Instead, they put us in two separate rooms, which were able to enter 1.5 hours after our scheduled check in time. They still tried to charge us for the early check-in fee despite not respecting our early check in request!!!! After some back and forth, they finally agreed to refund me but that whole interaction was so demeaning and condescending. Elevators are super slow too.
Broken nozzle
Dirty sheets
Strange stain #1
Stain #2
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much space!!!

The William was great! I thought the contactless check in would be strange, but was actually super convenient. Our room was huge, especially for nyc! Fully appointed kitchen with 2 burners, full cookware and dishes, mini fridge, microwave, sink and coffee machine was amazing! We cooked our own breakfast every morning. Bed was comfy and smart TVs worked great. Shower drained really slow, that was the only negative. Loved the overall boutique feel of the hotel. Location was walkable to several different subway stations, grocery, coffee. Just loved our stay!
Stayed 3 nights in Sep 2024

2/10 Terrible

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

If you have a problem you are on your own...

Spent two days here, had a major issue each day, ended up leaving to go to another hotel. The hotel is mostly run by their app.  My first night the app could not open my door, which kept me locked out for half hour while trying to get help via the app as all hotel staff is gone late night. After 20 mins on chat the online rep was not able to help me figure out the problem with the mobile key not working and the pin pad entry code alternative not working either. They left the chat telling me to find staff on property, which as part Sonder model... There is no nighttime staff on property. Remained locked out until I figured out the app key error deactivates pinpad use and locks it. The next day I find the toilet that had not worked well from the start was now totally blocked. I spent next hour trying to get help from chat, (where rep literally stopped responding when I pointed out if they could not fix the toilet they needed to reimburse for room) then phone and on site staff, was hilariously offered a late check out (but no solution to a room with no working toilet and told to use lobby four floors down, or move to a hotel far away from location where there is not subway on east river. ) Paid for second hotel around the corner.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
No problems with this hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alf Håkon

Stayed 7 nights in Jun 2024

8/10 Good

Kofine

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Eric

This hotel property did not meet my expectations.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and spacious rooms

Really good location about 5 minutes walk from the Grand Central Terminal. Safe neighbourhood. Perfect if you arrive from JFK with the Air Train to Jamaica and then the Long Island Rail Road to Grand Central. Rooms really spacious by NYC standards and clean. Be aware of the fact that this is not a full service hotel and that the front desk is not open 24/7. However, the entry codes work very well and the staff is really friendly. In case you have some disability then it might be problematic to get in when the front desk is not open - the stairs from the street to the entrance are quite steep.
Stayed 3 nights in Mar 2024