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Rakuten STAY Kokura Station

Aparthotel in Kitakyushu with a 24-hour front desk

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Photo gallery for Rakuten STAY Kokura Station

City view
Room
Lobby
Property amenity
Bathroom amenities

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is S$94
26 May - 27 May

Explore the area

Map
1-chome-3-14 Komemachi Kokurakita Ward, Kitakyushu, Fukuoka, 802-0003
  • West Japan General Exhibition Center
    ‪10 min walk‬
  • Riverwalk Kitakyushu
    ‪10 min walk‬
  • Kokura Castle
    ‪15 min walk‬
  • Kitakyushu (KKJ)
    ‪25 min drive‬

Choose your unit

View all photos for Family Room, Non Smoking

Room

Family Room, Non Smoking

  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Standard Twin Room with Counter

Room

Standard Twin Room with Counter

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Multiple Beds

Room

Standard Double Room, Multiple Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for Standard Triple Room, Multiple Beds

Room

Standard Triple Room, Multiple Beds

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Twin Room, 2 Double Beds

Room

Standard Twin Room, 2 Double Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Kitakyushu

Located in Kitakyushu, Rakuten STAY Kokura Station is in the city centre. Kitakyushu Quasi-National Park and Genkai reflect the area's natural beauty and area attractions include Itozu no mori Zoological Park and Museum of Natural and Human History. Kyushu Railway Memorial and Kawachi Reservoir are also worth visiting.

What's nearby

  • Kitakyushu Manga Museum - 4 min walk - 0.4 km
  • Tanga Market - 4 min walk - 0.4 km
  • Riverwalk Kitakyushu - 9 min walk - 0.8 km
  • Kokura Castle - 10 min walk - 0.9 km
  • West Japan General Exhibition Center - 11 min walk - 1.0 km

Getting around

  • Kokura Station - 6 min walk
  • Tanga Station - 8 min walk
  • Kitakyushu (KKJ) - 42 min drive

Restaurants

  • ‪門司港地ビール工房 - ‬1 min walk
  • ‪旬工房 くら - ‬1 min walk
  • ‪一龍 - ‬2 min walk
  • ‪トリトン - ‬1 min walk
  • ‪食堂ぱんち 松吾郎 - ‬1 min walk

About this property

Rakuten STAY Kokura Station

Aparthotel in Kitakyushu with a 24-hour front desk
Laundry facilities, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free aparthotel. Other amenities include a vending machine. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a sitting area and Netflix.
Rakuten STAY Kokura Station offers 47 air-conditioned accommodations with complimentary slippers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bidets, complimentary toiletries and toothbrushes and toothpaste.

This Kitakyushu aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains.

Amenities

Kitchen
Free WiFi
Air conditioning
Laundry
24/7 front desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Rakuten STAY Kokura Station pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rakuten STAY Kokura Station?

This property doesn't offer parking.

What time is check-in at Rakuten STAY Kokura Station?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rakuten STAY Kokura Station?

Checkout is at 10:00 AM.

Where is Rakuten STAY Kokura Station located?

Located in Kokura, this aparthotel is within a 10-minute walk of Amu Plaza Kokura, Kitakyushu Manga Museum and Tanga Market. West Japan General Exhibition Center and Riverwalk Kitakyushu are also within 10 minutes. Tanga Station is 8 minutes by foot and Kokura Station is 6 minutes.

Rakuten STAY Kokura Station Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 94 out of 192 reviews
Rating 8 - Good. 64 out of 192 reviews
Rating 6 - Okay. 24 out of 192 reviews
Rating 4 - Poor. 6 out of 192 reviews
Rating 2 - Terrible. 4 out of 192 reviews

9.0/10

Cleanliness

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

7.8/10

Communication

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
convenient, clean, easy check in and check out, short walk from Kokura station. Exactly what we needed for a quick overnight between trains.
Stayed 1 night in Aug 2024

10/10 Excellent

Youngwook

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect trip
Stayed 2 nights in Jun 2024

8/10 Good

shu hung

Liked: Cleanliness, amenities, property conditions & facilities
large room, location is good. Near shopping mall and station
Stayed 2 nights in Feb 2024

10/10 Excellent

king ki

Liked: Cleanliness, amenities, property conditions & facilities, communication
good room condition
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Although you have to check in via a tablet, it was quite easy after trying a couple times. Loved the hotel room, very roomy compared to a business hotel. Easy to get around to find eateries, etc. Had a nice time!
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rakuten Stay Kokura was clean, modern, and efficient. It was a very comfortable stay, and very convenient for access to the JR station and shopping and dining in the nearby shotengai. Would use a Rakuten Stay again.
Stayed 4 nights in Nov 2023

6/10 Okay

Hisashi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient for transport and shopping
Stayed 3 nights in May 2024

8/10 Good

Ruben

Liked: Cleanliness, room comfort, communication

Great location

Located in a very convenient location. Accessable to shopping, restaurants, convenience stores and transportatio. The pnly draw back is that it takes time to communicate with staff
Stayed 8 nights in Jul 2024

10/10 Excellent

CHEUK CHERRY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Walkable to Kokura Station Self-check in, so make sure you follow instructions sent to pre-register your information and make that process easier
Stayed 1 night in Nov 2023

10/10 Excellent

Rita

Liked: Cleanliness, room comfort, communication

Our Favorite Hotel in Japan

This hotel had no desk clerk, but we were able to figure out how to check in and get the room lock code. The room was large by Japanese hotel room standards. It felt like a small apartment. The area had many restaurants and shopping areas close by. The laundry room had four washer/dryers that did an excellent job. They even automatically dispensed laundry detergent, so we didn’t have to go find any at a convenience store.
Stayed 3 nights in Apr 2024

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The room is not bad, but the system with nobody inthe front desk clearly does not work. People are not ready for that. We had difficulties the enter and whenI was going to buy my breakfast there was a man sleeping in the front desk, clearly unable to enter in his room.
Stayed 1 night in Jul 2024

8/10 Good

Scott

Liked: Amenities, communication
The room was large and new looking. Very clean as well as a big bathroom. Well equipped with comfortable bed. Very happy with location close to main train station with lots of stores. Easy self check-in. I couldn't be happier except for the terrible Wi-Fi. Had to struggle with that for the 3 days I was there. If it wasn't for the Wi-Fi, everything would've been perfect.
Stayed 3 nights in Nov 2022

10/10 Excellent

Hans

Liked: Amenities, property conditions & facilities, communication
There were ring marks left on the coffee table by a previously used cup. I had to clean the table.
Stayed 1 night in Dec 2023

4/10 Poor

Man Fung

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
complicated check in, the check in code provided was not correct. called service centre couple of times for check in
Stayed 1 night in Jul 2023

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
The check-in process was not smooth and did not receive the information until the day of check-out and was very confusing. There is no front desk and no personnel other than a virtual help desk which is inside the hotel and only accessible if you have a code which they did not provide
Stayed 1 night in May 2024

6/10 Okay

HAN

Disliked: Communication
Check in 方式非常不方便，要先進入接待大廳才能自助報到，但沒有事先給密碼進入大廳。線上填好資料的時候應該就要給進入密碼，感覺多此一舉。
Stayed 1 night in Jan 2025

6/10 Okay

albert

溫泉好，性價比高

電梯很冷，比較遠；感覺是宿舍改建的旅館；相對簡陋但溫泉好，性價比高
Stayed 2 nights in Dec 2024

10/10 Excellent

SUI LUN

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Dec 2024

10/10 Excellent

Sachiko

Liked: Cleanliness, amenities, property conditions & facilities, communication
ビジネスホテルに4人部屋は小倉にはなくて、いつも2部屋とってましたが、ここは4人部屋もあり部屋も広く冷蔵庫も大きめでケトルや鍋やカップなど一式揃えてありデスクワークもできて繁華街も近いのでとても良かったです
Stayed 1 night in Dec 2024

6/10 Okay

Jungeun

Disliked: Communication

무인시스템 개선필요

무인 체크인 시스템이 다른호텔의무인시스템에 비해 번거롭고 복잡해요. 여권사본스캔까지하고 영상통화까지 해야하다니 너무 불편합니다.
Stayed 2 nights in Dec 2024

6/10 Okay

???

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
ホテルではないので当然だがブラシなどのアメニティとかティーバッグなどがなく施設内は飲料の自販機しかなく物足りなさを感じた。出入室はスムーズだし施設の安全性も満足できた。
Stayed 1 night in Dec 2024

8/10 Good

Jinwon

Liked: Cleanliness, room comfort, communication

무인시스템 보완

숙소가 잘 관리되고 있다는 느낌이었으나, 무인 시스템이 과도하게 많은 정보를 요구하고 입력할 내용이 많아 시간이 소요되었음
Stayed 1 night in Dec 2024

8/10 Good

まこと

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Huichan

Disliked: Cleanliness, communication
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Oct 2024