4/10 (不満)
宿泊されたお客様
2023 年 9 月 25 日
良かった点 : 清潔度
気になった点 : 客室の快適度、コミュニケーション
Very disappointing
I didn't receive check-in information until i was leaving home for the airport, not helpful. The complex does not have a swimming pool, though hotels-com says it does. There is a small area to sit next to a large heated spa pool, but my fob never worked on the door to the area, despite numerous complaints. I was allocated an apartment on the ground floor with windows on one side only, looking over a walk way straight at another block or apartments. No direct sunlight, so the apartment was dingy and needed lights on at all times, which was depressing. If I had been allocated a better apartment, I might have come back - I visit the area for work frequently. Based on this experience, I will not be back.
If you want to stay in an apartment, I recommend the ones on Haven Avenue. They are nicer, better equipped and the communal facilities are much better.
宿泊されたお客様
2023 年 9 月に 12 泊滞在