If it wasn't for the stunning view from the balcony and the comfy bed I would have been very disappointed. The rooms are in urgent need of refurbishment to meet the standards expected at the price they charge. Here are my main gripes;
No bath robes (only slippers - why?)
No tea/coffee facilities
Radiators don't work properly, have to use noisy ancient aircon on high to heat the room.
No sockets take universal adaptors in the room, only socket that does is the shaver socket in the bathroom. Not ideal to charge electrical items on the sink!
Bath stained and chipped as are the tiles.
Shaving mirror hinge broken, hangs down from the wall
Useless hairdryer attached to the wall, yellowed with age, casing cracked and noisy.
Lamp wiring cracked and 'fixed' with tape.
The saving grace was the balcony and comfy bed.
Tip for the proprietor: Upgrade rooms and balconies - add outside lighting,quality table and chairs and a heater for winter months. This would allow customers to make the most of the view and want to make a return visit
June
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2017 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Large room with beautiful lake view, very comfortable bed, excellent breakfast and excellent swimming pool facility.
宿泊されたお客様
宿泊者限定の口コミ
8/10 (良い)
Anne
2017 年 1 月 11 日
良かった点 : 清潔度、客室の快適度
Oh, so comfy beds with an amazing view!
One of the most comfortable hotel beds I've slept in! Lovely, pillows and duvets. Some parts of the accommodation are a little tired, but this did not distract from the overall welcome and feel of bonhomie in the hotel. The employees, without exception, were courteous, cheerful and made us feel valued.
The view from the balcony was everything we'd hoped, location is great.
Anne
宿泊者限定の口コミ
10/10 (非常に良い)
christine
2017 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super hôtel
Manque un plateau de courtoisie avec la bouilloire pour le thé et cela pour compléter les services de ce magnifique hôtel.
christine
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2017 年 1 月 5 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
séjour bien bizarre
Lit extrêmement mou - défoncé, pas d'isolation phonique entre les chambres: des voisins faisant la fête dans leur lit une grande partie de la nuit - ce qui était bien gênant d'entendre leurs ébats....
宿泊されたお客様
宿泊者限定の口コミ
8/10 (良い)
Bruce
2016 年 12 月 30 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
FSNTASTIC VIEWS
We had an amazing room on the 5th floor with a view out over Lake Geneva. Comfortable bed and s great breakfast was slap a plus sling with a fantastic indoor swimming pool. Very helpful, positive, friendly staff.
Decor and specifically the carpet are tired and require urgent attention and this spoils what could be an outstanding belle époche hotel.
Bruce
宿泊者限定の口コミ
8/10 (良い)
Markus
2016 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Komfortables, sauberes Hotel
tolle Lage des Hotel und ein super Frühstück !!!
Markus
宿泊者限定の口コミ
8/10 (良い)
Susi
2016 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good hotel, excellent location and great staff. My husband and I really like it and we'll definitely go back!!
Susi
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2016 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Älteres Hotel mit grossen Zimmern mit Seblick
Es ist ein älteres Hotel mit geräumigen, charmant eingerichteten Zimmern. Der grosse Balkon, von dem man einen tollen Blick auf den Genfersee geniesst, ist sensationell. Unser Balkon hätte allerdings einen Anstrich benötigt, und ein Kleiderhaken kam beim Aufhängen der Winterjacke aus der Wand. Das Personal war zuvorkommend und hilfsbereit. Gratisparkplätze hat es deutlich zu wenige. Wir mussten daher eine Parkkarte (5 Franken pro Halbtag) kaufen. Wir hatten Glück, aber auch die öffentlichen Parkplätze in Hotelnähe sind rar. Das Frühstück war Durchschnitt; frische Früchte dürfte man in einem 4-Sterne-Haus eigentlich erwarten. Trotz der kleinen Schwächen würden wir wieder hier übernachten.
宿泊されたお客様
宿泊者限定の口コミ
10/10 (非常に良い)
jim
2016 年 12 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel
Beautiful hotel great staff food brilliant best scrambled eggs I've ever tasted , views from the room out of this world we have stayed here four times now can't fault it 10/10
jim
宿泊者限定の口コミ
4/10 (不満)
Kiny
2016 年 12 月 4 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
Hôtel vieillot
Nous avions la chambre 510, la peinture s'écaillait au plafond, le tapis était outre usé avec des brûlures de cigarettes ça et là. Le mobilier était vétuste et la salle datait d'avant guerre... Le vitrage était simple avec vue sur le lac quand même...
Je ne recommande pas. En plus, pas de place de parc à disposition...
Kiny
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2016 年 12 月 4 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Room very cold and old fashion, hotel employee very friendly.
Good breakfast but close to the window very cold
宿泊されたお客様
宿泊者限定の口コミ
8/10 (良い)
Regina
2016 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Convenient, Nice, Historic Hotel
The hotel was nice and staff were great. The free WiFi was fast. The hotel's location was convenient to the train and walking distance to everything. The view of the mountains and water was the best from the balcony.
We had a loud/rude guest in the next room that we could hear through a connecting door. The front desk called the room and requested the guest keep the noise down which only caused the guest to become more obnoxious. I called the front desk for a room change. We had a new room/key within 5 minutes. The issue was resolved by the room change.
Great service and hotel.
Regina
宿泊者限定の口コミ
6/10 (普通)
Mark
2016 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
FADED GLORY COMING BACK WITH TREMENDOUS VISTA
This is very old. mostly renovated, super gourmet and very expensive Swiss restaurant in a luxury setting in the lobby area. This is an old grand hotel now refurbished as a health resort. Empty rooms are rented to the public...but...amazingly, all rooms have a HUGE stone private terrace overlooking Lake Geneva with a table and chairs. Heat is a problem with floor to ceiling French doors which are not air tight, but large tile bathrooms and nice amenities. Polite staff, and with wifi and parking free, this is a buy for a 3.8 or maybe 4 star hotel. During the jazz festival and ski and summer seasons prices triple....beware that Hotels.com prepaid rates do not inclue modest tax of about $8 a day at check out.
Mark
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2016 年 11 月 8 日
良かった点 : スタッフとサービス、客室の快適度
Not so luxury hotel, but you sure pay for it.
Our first impression was that the hotel was old. We were hoping for a more modern hotel and it was difficult to tell from the photos. Maybe this is a historic hotel. The floors creak, the decor was outdated, and they probably need to clean or just replace the curtains, as we found a stain on our them. I've never stayed in a 4 star that didn't really feel like luxury, until this one. The view is what you pay for at this hotel, not the room. The staff was great though. I emailed them and asked for the champagne and rose petals to be set up before our arrival and they did a great job! The negative about this is that the rose petals were fake, which may be normal, I don't know. This is the first time I've asked for this service.
As for the champagne, they gave me two options and I chose the "cheaper" of the two, which was still 130 euro. We just happened to see the same bottle of champagne in a store down the street for 44 euro. As best I could tell it was the same, so if that's true, they charge 300% of the original price. Needless to say, I won't ever do that again. The area is nice and it is absolutely beautiful. Next time we will look for a different hotel on the lake to enjoy the view from.
宿泊されたお客様
宿泊者限定の口コミ
10/10 (非常に良い)
Donna
2016 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Will definitely visit again....
Fantastic location with breathtaking views of the lake and mountains. Friendly and helpful staff.
Donna
宿泊者限定の口コミ
8/10 (良い)
Aanund
2016 年 10 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bra hotell
Alt fungerte bra.
Aanund
宿泊者限定の口コミ
10/10 (非常に良い)
David
2016 年 10 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful location. Beautiful view.
Lovely location.
David
宿泊者限定の口コミ
6/10 (普通)
Malgorzata
2016 年 10 月 6 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Clean but old fashioned hotel
+good view on the lake
+quiet and clean
-expensive breakfast
-old fashioned equipment
-no water,no tea kettle in the room
-no shop available nearby
Malgorzata
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2016 年 9 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The view from the balcony of Lake Geneva was outstanding.
宿泊されたお客様
宿泊者限定の口コミ
8/10 (良い)
YONGHYUN
2016 年 9 月 20 日
良かった点 : 客室の快適度
호수 전망이 매우 훌륭한 호텔
호수 바로앞에 위치한 호텔로 호수 전망이 훌륭합니다. 지하 2층에서 연결되는 호수 바로 앞 산책로를 걸어서 chillon 성 까지 오전에 산책하고 올 만한 거리입니다. 주변 공영 주차장에 무료 주차가 가능합니다. 가격대비 만족할 만한 호텔입니다.