Apartamento deslumbrante - vista para o mar e praia. Caminhe até a marina. 2 varandas, centro histórico de Lagos!!

I have asked Paula to post our review. We spent a wonderful week in this amazing apartment in Lagos. This apartment has a magnificent view of the beach and old town and we had a full moon over the sea during our visit. We appreciated having a private parking space below and the independence of self catering. Everything is provided in this apartment, even a shopping trolley, umbrella, beach towels etc. The apartment is spotlessly clean and comfortable with tv and audio equipment. Paula and Simon are easily contactable and provided excellent recommendations for restaurants, etc. Everything you need is within walking distance with Old Town around the corner. For us it was a great base to discover the Algrave coast and mountains by car. This is a home from home in the sunshine. We felt welcomed and safe and cared for. We intend to be back. Thank you Paula and Simon.

The review to which I am forced to respond is a misrepresentation of the facts. This has resulted in an unfair rating, which unfortunately I appear unable to have removed. Group arrived (four males, mid 20’s) - told me by message that the apartment was great. I subsequently received a complaint from the residents association in relation to the guests behaviour - disruption all through the night. The guest apologised and assured me that there would be no repitition of their behaviour. I reiterated the check out time with the guest. The following day our cleaners arrived at the apartment to find the guests still in bed after check out time. Our cleaners waited close by and returned again to commence their cleaning and the guests still had not left. The cleaners had to assist with guests departure and then set about the task of cleaning the apartment. Additional cleaning time was then required within the apartment due to guests leaving items messy. This, plus the earlier delay in gaining access caused a knock on effect with my cleaners onward schedule. As a result of all this, our next guests could not get in at their agreed access time and were inconvenienced greatly. I did not request an extra day’s payment. I requested payment for the costs incurred relating to the above. Due to a technical hitch I had not received a security deposit from this guest and hence all financial costs have been covered by me. I have received no additional funds from this guest. I have since increased my House Rules in the hope that I will not ever have to go through this type of experience again. We no longer will accept bookings from younger same gender groups unless with specific permission. Overall a very disappointing and costly experience for me. A revisão à qual sou forçado a responder é uma deturpação dos fatos. Isso resultou em uma classificação injusta, que infelizmente parece não ter sido removida. Infelizmente não tenho espaço suficiente para dar uma resposta completa em ambos os idiomas. Nunca pedi um pagamento adicional de um dia a este hóspede. Devido a uma falha, não recebi nenhum depósito de segurança deste hóspede e não recebi fundos adicionais. Em resumo, desde então, aumentei as regras da minha casa na esperança de não ter que passar por esse tipo de experiência novamente. Não aceitaremos mais reservas de grupos de gêneros mais jovens, a menos que tenham permissão específica.