Chalé 1 Quarto em Happisburgh, Norfolk

Many thanks for your constructive review. i will address each point with you if that's ok. We have done all we can to provide access for our guests with mobility issues, as a wheelchair user myself I find the cottage well equipped, very comfortable and easy to move around. The toilet is within the standard height and is ideal to provide access for commode users. We are sorry you found it too low, As with all mobility issues it is impossible to cater for everyone's individual needs but we will always try our best to accommodate our guests. We will endeavor to provide any information on these access requirements when we are asked prior to booking and we also provide many photos in our advertising to ensure our guests are aware of the facilities in place. The bed is a standard size double bed and is advertised as so. With a booking for 2 people we would only normally provide bedding for the double bed unless additional bedding is requested . We are sorry you felt the need to return home early and its a shame you didn't reach out to us during your stay as we may have been able to help with any additional needs. I hope I have explained our point of view and that your stay was still enjoyable. Once again, many thanks for your feedback.