Beautiful 3 Bed Villa 5 Min Walk to Beach

Hi Frederique. Thanks for your review and we are very happy you enjoyed your stay. We take on board your comments. Unfortunately we have had a few breakages over the summer so our stock of dishes had been reduced. We have now replaced these & have a fully stocked kitchen again. I would also like to point out that cleanliness is of upmost importance to us. On the day you arrived we had a very quick turn around, with guests departing and arriving literally a couple of hours apart. On this occasion one item was not cleaned completely, we apologise for this but would like to emphasise to others that this was only one item and the rest of the villa as always was completely 'spotless'. We have never previously had any complaints about cleanliness. Infact, all our previous guest reviews have praised the cleanliness of the villa. Thank you for pointing this out to us and we will try and improve upon the very high standards we set ourselves. Kind Regards Ian and Jason

Hi Callie, We are so pleased that you all enjoyed your stay in Thong Nai Pan and at our villa. Thank you for staying with us and we hope you get to visit this special place again. Kind Regards Ian

Hi Trudi Thank you very much for your review, your comments are very welcome and of course we're really glad you enjoyed your stay. I'm glad the WIFI worked well too. It always makes things so much easier in today's world when it does. We look forward to welcoming you back in the near future. Kind Regards Ian and Jason

Hi Carlo Thank you very much for your review. Some helpful comments to future guests there. As you say there are some great restaurants within walking distance and the beach really is paradise. Thanks once again for choosing to book with us and we look forward to seeing you back in the near future. Kind Regards Ian and Jason

Firstly before anybody believes this review please take time to read all our 5 star reviews. We have never received anything but praise in the past. This review is unfair and not a true reflection of the very high standards we set ourselves. These guests booked for 5 nights but they were so happy with the villa and location that they extended to 11 nights. It is not our usual way to 'rubbish' our guests but in this instance we will be honest. A few points will give the reader a picture of them. Since the guests departure we have found a large crack in the TV screen. This was not present before. 3 saucepans have also had to be thrown away as they were burnt. Not burnt before. The guests hired bikes from a local company which they damaged & refused to pay for. We had to intervene to resolve. There were complaints from locals about the rudeness of the guests to them. Due to time of year and last minute booking these guests had a discount. Response to other points: We charge all guests for a pick up from port. This is extra & not included in the price as explained upon booking. There is a 10m section of road that has not been resurfaced. This was regraded the day after guests arrived. They saw the road before they hired bikes & were happy. There is no AC in living room. We have bi-folding doors at the front of the villa which open onto the balcony. We have AC's in all bedrooms. (Never been an issue before) We change our light bulbs regularly as they do not last for long. We had a few 'blow' prior to their arrival & replaced them. If they had informed us we would have replaced. Cleaning is not an additional charge. We agreed with the guests that cleaning was cancelled to give more discount. They then asked for cleaners which we supplied at cost. Cleaning of crockery & cutlery is not covered. It is not covered by any villas We did advise not to put paper in the toilet but in the bin as it can cause blockages. This is common throughout Thailand. We cleared the next day. The water supply to the villa is rain supplied via a tank. There is no mains supply in the area. We use clean water from rain or truck. This is normal for the area. We ask that water is not wasted. We have rules for reasons. Please read our very positive 5 star reviews from previous guests. Jason is on call 24/7. Previous guests will confirm we are very helpful & quick to respond with absolutely anything. Above all we want our guests to have a great time for great value!

Hi guys, thank you very much for your review. We're really glad you enjoyed your stay and we do really value the information you provide in the review. It helps us understand what we're doing right and maybe what we're not... As you say the villa is 'great', very modern and in a super location. We'll certainly take on board your comments about the lighting and improve this. We would love to see you visit again in the not too distant future and thanks once again for choosing to book with us. Ian and Jason

Thanks Peggy and Frank. We're really glad you enjoyed your stay. The infrastructure is improving all the time, and as you say the new road makes access to our villa so much easier. We look forward to seeing you back soon!! Ian & Jason

Hi Roy, Many thanks for your review. We are really glad you liked both villa and location. We ourselves think its like paradise. It would be great to see you back, real soon!!! (one note to others, there were 4 adults and 2 kids that stayed, not 24 adults, we wouldn't want you to think we have the capacity for that many beds ;-))

Hi Frank, thanks for your review, we're so glad you enjoyed both the house and the location. We are making continual improvements to the property to increase the comfort for our guests. It would be great to see you back in this beautiful place real soon. All the best Ian and Jason

So glad you enjoyed your trip. It would be great to see you back in the near future!!!