Amazing Aruba Beach House

Hi Jill, Thank you for your review and sorry that especially you were not very happy. We also spoke to other ladies at check-out, and they loved it. We did put some welcome drinks, what we always do, ask your fellow ladies, they already having drinks from our coworker while you were still getting your tour and all the explanation about the whole mansion. We don’t offer shampoos, shower gels in all our accommodations. We don’t advertise with that. If you had asked us in advance, we would certainly have arranged it for you. If you had asked us for a welcome basket for the group and indicated what you wanted in it, we would have arranged that. Through our communications Jill we always mentioned this: Let us know your wishes. Feel free to ask us any questions that you might have and please let us know where we can assist you. We're sure that we can help you with anything that you might require. But you didn’t ! If you had followed the instructions that the showers and hot tub, take some time to warm up, you could all have had a hot shower. As you say, a quick shower, then you do not follow the explanation and instructions and don’t give the hot water some time that it goes to the shower. We went three times when you contacted to see if there was something wrong with the hot water system, but it worked, and the water was hot. We went several times for the heat of the Jacuzzi, and it became hot. But just as we mentioned give it a time. From all our guest till now didn’t complain about this, the heaters are working fine. You could see exactly which beach chairs are present in the house, they are shown in the photo of the advertisement. You asked my colleague for more luxurious beach chairs or sun loungers, he indicated that you could rent them on the beach. As you indicated, you were the tour guide and the one who booked this villa for this group of older ladies. You are also the point of contact. Most guests we spoke to were happy and did not complain about cold water. They also left wonderful messages in the guest book. Good that you stay elsewhere next time, but the other lovely ladies we hope to welcome them back if their travels bring them back to Aruba. Best regards, Marco, the manager of the accommodation, not the owner of the accommodation. The other guy Maarten who checked multiple time the hot water systems is my coworker.

Thank you for your great review, it was a real pleasure to host your all. You are more than welcome if your travel brings you back to Aruba.

Thank you for your great review, it was a real pleasure to host your all. You are more than welcome if your travel brings you back to Aruba.

Thank you for your great review, it was a real pleasure to host your all. You are more than welcome if your travel brings you back to Aruba.