Location was great, the space was perfect for our families, the communication with the owner was great as well. The outdoor space was awesome. A few reasons I gave only 3 stars. One was the AC was not working when we got there (it was in the 90's during our stay). The large windows have no blinds (no window have blinds) so it was really warm in the home. They were quick to get someone out there but since it wasn't discovered until we got to get into the home late afternoon it was too late for anyone to come service it. So it was really warm that evening and night and following afternoon. The basement wasn't too bad but there wasn't enough space for all of us to sleep down there. We were told that the HVAC people said the door was frozen so he couldn't even get inside it and so we needed to keep the system off for another day! We honestly were debating about finding a hotel. My husband and brother were able to get the door open by afternoon and ice was gone so we were able to turn the system on, but of course a house that size took a long time to cool down. The loft we basically could not use the whole time because it stayed warm up there. Also, no blinds on any windows so it was very bright in the early AM in the bedrooms, and I think it also made it difficult for the AC to catch up with the sun beating into the home. They also live there so there really isn't anywhere to unpack any of your stuff, especially freezer space. There was no space and they had 3 freezers. We barely could find room for 1 bag of ice and a few ice packs. The fridge was mostly empty but that was it. Overall, for the amount of money we paid, I expected more.