Refurb’d 3 bed house near Wembley with Hot Tub!

Hi Jackie, our home is in a peaceful residential area, which you, your party and hundreds of our happy guests experienced, and your party did not communicate any issues with us, if this wasn’t the case . Our area has plenty of on street parking, coupled with the property having its own gated drive way, which is not common in the heart of London.

Hi, just like the majority of British houses there is no air conditioning due to the colder climate. We have a thermostat that controls the temperature of the house which you were able to use. We also have tower fans in each of the 3 bedrooms upstairs which have different cooling settings and speeds and there is also one in the living room downstairs. I’m not sure how the place looks any bigger in the photos, we’ve captured the whole space I’m sure you researched the area prior to booking - it is a residential area, not a high street so noises levels are generally low. You failed to mention that you did not communicate any of your concerns to us prior to, during or after your stay. Furthermore, without any communication or request, your group decided to have a later check-out (around 45minutes later than our specified time). I had reminded you about our checking in/out information 3 times and each time received no response from you.