Nice 3 Bedroom Apartment - Ealing - 7 minute walk to Tube station

The Wifi is Virginmedia Fibre Broadband 100Mbps. That is some of the fastest broadband packages in the UK. So, we are a little confused that you thought the Broadband was slow. Shame you did not reach out to us during your stay. We could have had a look at the issue that you may have been experiencing at the time. We have had families and groups of 8 or 9 people who have enjoyed their stay in the apartment. However, we appreciate that room sizes and apartments in London will be smaller in comparison to the US & Canada.

Thank you for your feedback. The property is a standard London Victorian conversion flat. The stairs are of a typical of all London Victorian properties. We appreciate that some of our guests from outside Europe might find properties in London different from their homeland. The property was professionally cleaned for your arrival including the carpet on the stairs being vacuumed and all the flooring in the rooms being mopped. As you stayed for over 2 weeks, it is a shame that you did not reach out during your stay. If a guest has an issue, we are eager to know and resolve. We would have happily got the cleaners to work on areas that you feel had been missed or were not correct.