The house is spacious with plenty of comfortable beds. It's conveniently located near restaurants and grocery stores.There were several issues that collectively led to a lower rating.The dishes had been put away dirty.Even with staggered shower times, each person got maybe a minute of hot water before the shower rapidly cooled. Unacceptable in a rental.We were asked to strip the beds and start a load when we left but were left no detergent. Makes me wonder if our sheets were washed water-only.This house was advertised as having a hot tub and a pool, with a fee for heating the pool. Turns out the pool heating fee included the hot tub heat (but was not labeled as such).This feels sketchy. If you advertise a hot tub, your customers expect a hot tub. If you charge a pool fee, that's for the pool. If the hot tub and pool heat are connected, specify that up front. Calling it a pool/hot tub heat fee would have made this feel a lot less shady and deceptive. We ended up agreeing to pay the fee. It would take up to 48 hours for the hot tub to heat up. We checked it every day, but the temperature never got any warmer, even after we were well past the 48 hour mark. The "hot" tub was never even lukewarm. We complained about being charged a heating fee for something that never actually heated, but we were told that the cleaning crew said it worked. Sure, the hot tub JETS worked. They pushed the cool water around. around.