OceanThyme @ Windsong, Ocean Front Newly Remodeled and Decorated

Thank you, Amber! Glad you enjoyed your stay. We look forward hosting you in the future.

Thank you for your feedback. We’re sorry to hear that the home didn’t fully meet your expectations. Regarding the pots and pans, we provide what we feel is a reasonable selection for a vacation rental and enough to comfortably prepare meals during a week-long stay. While it certainly isn’t stocked like a restaurant or a fully equipped commercial kitchen, we have had guests stay for two months who specifically commented on how well the kitchen was stocked and had no issues. We also want to address the steps, since you mentioned them in your review. We make it very clear in the property description that the home requires navigating quite a few steps. This is specifically disclosed so guests with mobility concerns can determine beforehand whether the property is a good fit for their needs. We genuinely hate that we weren’t able to meet your expectations, especially when the items mentioned are things that are clearly disclosed or, in our opinion, reasonable for a vacation rental. We work hard to provide a comfortable and enjoyable experience for our guests, so receiving a 3-star rating over a few pots and the number of steps was certainly disappointing. That said, we appreciate you staying with us and taking the time to share your feedback. We hope your next stay is a better fit and meets all of your expectations.