Vacation rental is not by owner, it's by a rental management co called Gulf Coast Getaways. I will never use them again. Poor communication regarding if we were even going to be able to stay at the beach house we rented and paid for several months ago. Here is a brief list of things that were not satisfactory:Arrived on Thursday and elevator was not working. Rented this specifically because we had several guests that are handicapped. Called mgmt co and they said they'd call and have someone come out and fix it. Nobody showed up, so I called the next day and they said repair tech would be there the following day by 430 pm. Pool was cloudy, full of dirt and sand. Pool water level about 5" down and water wasn't filtering. One roll of toilet paper for each bathroom. Several lights either did not work or needed bulbs replaced. AC on 3rd floor did not work. WiFi for TV kept buffering. House needs serious TLC, walls are scuffed or need repainting, French doors leading out to pool don't work. House was sorta clean, but trash found under bed, and sticky liquid spilled on night table. Called company about pool not being cleaned and they argued and stated it was clean and pristine. Pool guy showed up the following day and said pool water was low, needed chemicals, needed to be vacuumed, needed to be back flushed (but valve was broken). Overall, the mgmt was not responsive, house needs to be cleaned better, stocked with supplies like toilet paper, garbage bags. General repair needed.