Hóspedes adoram o ambiente amplo que oferece a todos mais espaço para relaxar.
Salte para a diversão
Uma das poucas propriedades com um trampolim no local.
Localização central
Localização conveniente para que você nunca fique longe de onde precisa estar.
Acomoda 8 pessoas•2 quartos•4 camas
Comodidades populares
Piscina
Banheira de hidromassagem no local
Aceita animais de estimação
Cozinha
Lava-roupa
Ar-condicionado
Explore a região
Gatlinburg, TN
Ober Mountain
Place, Ober Mountain
2 min de carro
Ripley's Aquarium of the Smokies
Place, Ripley's Aquarium of the Smokies
6 min de carro
Sede do parque nacional das Great Smoky Mountains
Place, Sede do parque nacional das Great Smoky Mountains
6 min de carro
Quartos e camas
2 quartos (acomoda 8 pessoas)
Quarto 1
1 cama Queen
Quarto 2
1 sofá-cama casal
Quarto 3
1 cama Queen
Quarto 4
1 cama King
2 banheiros
Banheiro 1
Banheiro 2
Espaços
Deque ou pátio
Cozinha
Sobre esta propriedade
Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!
"Serenity Heights" is a charming 2 bedrooms, pet-friendly Chalet tucked away in the Great Smoky Mountains. Offering all of the amenities of home including WIFI and Pool access. This beautifully decorated home away from home is convenient and close to the National Park and Ober Gatlinburg.
Located in Chalet Village off of Ski Mountain you would be approximately 5 minutes from Gatlinburg and 15 minutes from Pigeon Forge. There are paved, curvy mountain roads that are steep at times with switchbacks. 4 Wheel drive would be recommended for inclement weather, and this cottage would not be considered motorcycle or trailer friendly. Available parking for 2 vehicles.
This 2 Bedroom, 2 bath unit that sleeps 6 is 2 levels. On the main level, you will find a fully equipped kitchen, with dining for 6, a Living area with a large stone wood burning fireplace, a TV, Queen Sofa sleeper, and chairs. There is a Queen bedroom with a TV and a full bath with a shower/tub combo. The main level deck offers a patio set and the relaxing Hot tub, as well as beautiful mountain views any time of the year.
In the upper-level loft area, you will find a private King bedroom with a TV. Outside of the bedroom you will find a Jacuzzi tub with a view of the mountains. There is also a full bath with a shower/tub combo, and private deck access.
If you are looking for a charming 2 Bedroom cabin with all of the amenities of home and beautiful mountain views, look no further, "Serenity Heights" is the perfect chalet for you!
As a guest, you'll also enjoy access to the Chalet Village clubhouse amenities—making it even harder to leave the mountain. Pools and game areas are available from Memorial Day through Labor Day, while pickleball and tennis courts are open year-round, weather permitting.
***There is a $75 + Tax Nonrefundable pet fee for each pet. Max 40 Pounds and must be crated if left alone on property ***
Don’t miss out --- Call us today to book this beautiful retreat.
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cart ão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.
Informações a área
Gatlinburg
Com excelente localização em Chalet Village, um bairro de Gatlinburg, este chalé fica perto de parques temáticos e nas montanhas. As belezas naturais da área podem ser admiradas em Parque Nacional das Grandes Montanhas Fumegantes e The Ripken Experience - Pigeon Forge. Entre as atrações populares estão Ober Mountain e Ripley's Aquarium of the Smokies. Gatlinburg Space Needle e Gatlinburg SkyPark estão entre as atrações imperdíveis. Divirta-se com atividades aquáticas nas proximidades, como tubing aquático e rafting ou aventure-se com passeios a cavalo e caminhadas.
Gatlinburg Convention Center - 4 min de carro - 4.4 km
Ripley's Aquarium of the Smokies - 6 min de carro - 5.7 km
Anakeesta - 6 min de carro - 5.7 km
Sede do parque nacional das Great Smoky Mountains - 6 min de carro - 6.1 km
Opções nos arredores
Aeroporto McGhee Tyson (TYS) - 78 min de carro
Restaurantes
Ole Smoky Distillery - 9 min de carro
Sugarlands Distilling Co. - 9 min de carro
Puckers Sports Bar - 9 min de carro
Loco Burro Fresh Mex Cantina - 9 min de carro
Myron Mixon Bbq Co - 9 min de carro
Perguntas frequentes
Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! tem piscina?
Sim, esta propriedade tem uma piscina.
Quanto custa ficar em Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?
A partir de 7 de ago. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! em 9 de ago. de 2026 começam a partir de R$ 779, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day! é ideal para quem viaja com animais de estimação?
Sim, animais de estimação são permitidos na propriedade.
Qual é o horário de check-in em Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?
Horário de check-out: 10h.
Onde fica Serenity Heights - AWESOME VIEWS, Hot Tub, $560 FREE tickets each paid day!?
Em Chalet Village, este chalé fica a 5 km de Ober Mountain, Parque Nacional das Grandes Montanhas Fumegantes e Gatlinburg Convention Center. Semáforo nº 10 e Linha de bonde aéreo de Ober Gatlinburg também ficam a 5 km.
Avaliações
8,8
Excelente
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful location
Our trip was beautiful, many bears experienced near the property we loved our time!
Chelsea C.
Hospedou-se por 4 diárias em mai. de 2022
Resposta de VrboOwner em 18 de set. de 2023
Thanks for the review and please come back.
Avaliação verificada
6/10 - Razoável
James L.
28 de mai. de 2026
Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Precisão do anúncio
Check in was seamless.This cabin/chalet needs to be extremely updated. There are issues with the electrical wiring in the fan/lighting in the downstairs bedroom.Either this fan partially works or the light partially works and it's situated directly over the bed, not good if it has a wiring problem.Cleanliness was ok but this unit is just very old and outdated, inside and out.The advertisement and description for this cabin you state Awesome views, not so much. There is a small viewing window between the overgrown trees of the cabins across the mountain and the view in the ad of the Tram view is false, you can't see the Tram, but you can hear it. Might want to update this in the advertisement.The walk-up entrance and back deck were very dirty and in need of some attention.This place just needs some TLC. It's in a good location and is easy to get to from the bottom of the mountain. If the host puts some money into this unit and updates the furnishings it could be a nice place to stay.
James L.
Hospedou-se por 6 diárias em mai. de 2026
Resposta de VrboOwner em 28 de mai. de 2026
Hi James,
Thank you for taking the time to leave a detailed 6/10 review. We appreciate the honest feedback and are glad check-in was seamless and the location worked well for you.
Avaliação verificada
10/10 - Excelente
Craig W.
1 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect mountain getaway
We truly enjoyed your mountain getaway. The view was perfect, the nights enjoying the hot tub and the coming up to the fire we’re just the experience we needed.
Craig W.
Hospedou-se por 5 diárias em mar. de 2022
Resposta de VrboOwner em 18 de set. de 2023
Thanks so much for your review and we are glad you had a great time.
Avaliação verificada
10/10 - Excelente
Cleta M.
16 de fev. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful Weekend
Great weekend getaway! Cabin was fat enough from the city to relax and unwind yet close to everything if you want.
Cleta M.
Hospedou-se por 4 diárias em fev. de 2021
Resposta de VrboOwner em 18 de set. de 2023
Thanks for your review and please come back.
Avaliação verificada
10/10 - Excelente
Brad T.
11 de abr. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Relaxing family cabin
We planned a last minute trip and found this cabin. It was perfect for our family of four. Nice views and very comfy.
Brad T.
Hospedou-se por 5 diárias em mar. de 2023
Resposta de VrboOwner em 18 de set. de 2023
Thank you for taking the time to leave a review of your recent stay at our vacation rental. We are thrilled to hear that you and your family found the cabin to be perfect for your last minute trip. It's always wonderful to hear that our guests are comfortable and enjoying the views from the cabin.
We appreciate your feedback and hope that you will consider staying with us again in the future. We strive to provide a memorable and enjoyable experience for all of our guests and it sounds like we hit the mark with your stay.
Thank you again for choosing our vacation rental and for sharing your experience with others.
Avaliação verificada
10/10 - Excelente
Kelsey H.
14 de mar. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful property!
We loved our weekend at the cabin. The view is stunning and we spent much of our time enjoying if from the hot tub. The location was perfect for hiking in the smokies. We are very pleased with our stay and would recommend it to anyone!
Kelsey H.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de VrboOwner em 18 de set. de 2023
I'm so glad to hear that you had a wonderful weekend at the cabin and enjoyed the stunning view from the hot tub. It's great to know that the location was ideal for your hiking plans in the Smokies. Thank you for taking the time to share your positive experience and for recommending the cabin to others. I'm sure your feedback will be helpful for future guests looking for a memorable getaway in the area.
Avaliação verificada
10/10 - Excelente
Donna W.
13 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Excellent family vacation location
Great location. Excellent views. Pet friendly. Close enough to Gatlinburg and Pigeon Forge for recreational activities, restaurants, shows; as well as grocery stores for essentials. Plenty of bear activity for added excitement.
Donna W.
Hospedou-se por 7 diárias em jun. de 2022
Resposta de VrboOwner em 18 de set. de 2023
Thanks so much for the review and glad you had a great stay and saw the bears.
Avaliação verificada
10/10 - Excelente
Viajante verificado
29 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect Tennessee cabin
The cabin was adorable and very clean. Perfect location for the places we planned to visit....Gatlinburg and Dollywood in Pigeon Forge. It was amazing to do busy touristy things during the day and then spend some relaxing time in the hot tub. We'll definitely be back!
Viajante verificado
Hospedou-se por 2 diárias em jun. de 2024
Resposta de VrboOwner em 1 de jul. de 2024
Thank you so much for your kind words and glowing review! We're thrilled to hear that you found the cabin adorable and clean, and that its location was perfect for your plans to visit Gatlinburg and Dollywood in Pigeon Forge. It's wonderful to know that you enjoyed the balance of busy touristy activities and relaxing in the hot tub. We look forward to welcoming you back for another amazing stay!
Avaliação verificada
10/10 - Excelente
Jennifer O.
19 de mar. de 2018
Could use some updates but overall we LOVED IT
Could use some updates to decor but overall we LOVED IT
Jennifer O.
Hospedou-se por 2 diárias em mar. de 2018
Resposta de VrboOwner em 18 de set. de 2023
Thanks for staying
Avaliação verificada
6/10 - Razoável
Jamie G.
17 de mar. de 2023
Pontos positivos: Check-in, comunicação e precisão do anúncio
Nice and quiet
It was a nice stay but the roads leading there were very scary. There was dog hair everywhere but other than that it was nice.
Jamie G.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de VrboOwner em 18 de set. de 2023
The mountain roads are curvey. thanks for letting me know about the pet hair. Thanks for the review and please come back.
Avaliação verificada
10/10 - Excelente
Billie D.
19 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great for my family vacation
We enjoyed our stay here, be warned you will see black bears! We could not believe how close they were to us while taking our dogs on a walk. Everything was just as it was described!
Billie D.
Hospedou-se por 3 diárias em jul. de 2022
Resposta de VrboOwner em 18 de set. de 2023
Thanks so much for your review and please come back.
Avaliação verificada
8/10 - Boa
Susan S.
12 de nov. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Quick Getaway
Last minute decision to visit Gatlinburg. Cabin was as described - a bit older than expected. View and hot tub was great. Got daily visits from a family of bears!
Susan S.
Hospedou-se por 3 diárias em nov. de 2024
Resposta de VrboOwner em 16 de nov. de 2024
Thank you for your review! We’re glad to hear you enjoyed the beautiful view and relaxing hot tub, as well as the exciting daily visits from the local bear family – such a unique experience! While the cabin may have been a bit older than expected, we hope it still provided a comfortable and memorable getaway. We’d love to host you again for another last-minute adventure! 🐻✨
Avaliação verificada
10/10 - Excelente
Viajante verificado
29 de set. de 2019
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Cute cabin in the woods
Nice, clean 2 bedroom house with beautiful views! We felt like we were in a treehouse, but still a quick 7 or 8 minute drive to Gatlinburg. Our last day there a bear stroller down the street. Highly recommend.
Viajante verificado
Hospedou-se por 4 diárias em set. de 2019
Resposta de VrboOwner em 18 de set. de 2023
Thanks so much for your review and hope to see you again.
Avaliação verificada
10/10 - Excelente
Theresa D.
26 de set. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Pleasing Stay
This is a nice, clean cabin with a pretty view of the valley below and mountains in the background. Perfect little outdoor deck on both floors, to sit and have my morning coffee. The winding narrow roads were an experience I didn't plan for, but after a couple trips to town & back I had it under control. Over all it was spacious and comfortable for 3 adults.
Theresa D.
Hospedou-se por 4 diárias em set. de 2024
Resposta de VrboOwner em 26 de set. de 2024
Thank you for your thoughtful review! We’re so glad you enjoyed the beautiful views and found the cabin to be a comfortable retreat. Morning coffee on the deck with those mountain views sounds perfect! We understand the winding roads can be an unexpected adventure, but it’s great to hear you got the hang of it quickly. We hope to welcome you back again for another relaxing stay!
Avaliação verificada
10/10 - Excelente
Patrick P.
19 de nov. de 2018
very cozy and welcoming....
aside from a few unexpected surprises, which were handled expediently, we thoroughly enjoyed our stay. I will agree with some other reviews that the decor is a tad dated, but it does lend a very welcoming, homey feeling. We would have loved to stay another week or more ... the view from the balcony is amazing.
Patrick P.
Hospedou-se por 7 diárias em out. de 2018
Resposta de VrboOwner em 18 de set. de 2023
Thanks! We love the view too. We thank you for your review and are happy to hear that you enjoyed your stay.
Avaliação verificada
8/10 - Boa
Matt G.
23 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio
Cozy and secluded
We were very comfortable. A/C worked great. Hot tub is awesome! Several bears in the area. Bears were fun to watch. A alittle further from Gatlinburg and park than I thought. Overall we enjoyed our stay!
Matt G.
Hospedou-se por 5 diárias em jun. de 2022
Resposta de VrboOwner em 18 de set. de 2023
Thanks so much for your review and please come back.
Avaliação verificada
10/10 - Excelente
Michael J.
11 de fev. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great stay even with unexpected changes
Our cabin was inaccessible due to flooding in the area. We found out the day before and were offered our choice of a few places. The place we ended up with was great. It was close to town clean and the property managers were outstanding in making sure that even with the last minute change our entire trip was great.
Michael J.
Hospedou-se por 3 diárias em fev. de 2020
Resposta de VrboOwner em 18 de set. de 2023
Thank you for your review Michael, we are delighted you enjoyed your stay.
Avaliação verificada
8/10 - Boa
Melisa F.
25 de jul. de 2022
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Stay at Chalet Village
We had a great stay! A bear got into our vehicle because we didn’t know to lock it lol. The only problems we had were that the floor wasn’t clean in living room and downstairs bathroom and that the deck with the hot tub seemed dry rotted. The rails were a bit loose as well. Other than that everything was great! Thank you!
Melisa F.
Hospedou-se por 4 diárias em jul. de 2022
Resposta de VrboOwner em 18 de set. de 2023
Thanks for your review and please come back.
I will check into the deck and floor.
Avaliação verificada
6/10 - Razoável
Pilates Fit S.
6 de abr. de 2024
Pontos positivos: Comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza
Beautiful property close to town
The house was great. Check-in was difficult because we were given the wrong door code so we had to get in touch with the after hours call center and wait for help.
The place was not cleaned prior to our arrival. The downstairs bedding smelled like urine, food crumbs on upstairs furniture, ceiling fans coated in dust, kitchen utensils and cookware covered in food and grease, and the floors were filthy.
Pilates Fit S.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de VrboOwner em 9 de abr. de 2024
We're truly sorry for the inconvenience you experienced during check-in and for the cleanliness issues upon arrival. This is not up to our usual standards, and we're taking immediate steps to address it. We appreciate your feedback, and we're committed to improving. Please consider giving us another chance to provide you with a better experience.
Warm regards,
Avaliação verificada
10/10 - Excelente
Toshiba M.
7 de nov. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Weekend get away
The cabin was really clean and it was very easy for us to find. Myself, my husband and our emotional support pet love how comfortable the cabin was. We enjoyed see all the different colored leaves that was falling from the trees. We did have a bear out side the cabin Saturday morning. The only thing I would suggest is there was no broom to sweep the leaves that got tracked in, so we had to pick them all up by hand. Also a Swiffer to mop, I had bought my own Clorox wipes to clean.
Toshiba M.
Hospedou-se por 2 diárias em nov. de 2022
Resposta de VrboOwner em 18 de set. de 2023
Thank you so much for the feedback, Toshiba! We usually do have a broom, and I'll get that tracked down!
Avaliação verificada
6/10 - Razoável
Paula J.
20 de jun. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Okay
Just okay.
Television in one of the bedrooms did not work
Only two trash bags; we purposely cooked two meals a day to save money so we could spend it in town.
Hot tubs need rails; almost impossible to get out of.
Might seem trivial, but those things were important to me.
Paula J.
Hospedou-se por 4 diárias em jun. de 2023
Resposta de VrboOwner em 18 de set. de 2023
Thank you for taking the time to provide feedback on your recent stay at our vacation rental. We appreciate your honest review and would like to address the concerns you have raised.
We apologize for the inconvenience you experienced with the television in one of the bedrooms. We understand how important entertainment amenities are, and we regret that this issue occurred during your stay. We have made a note of this and will ensure that it is promptly addressed and resolved to prevent any future inconvenience for our guests.
Regarding the number of trash bags provided, we apologize if it did not meet your expectations. As stated during the booking process, we typically provide two trash bags to help guests get started upon arrival. We understand that you cooked meals to save money and had a specific need for additional bags. We apologize for any inconvenience caused by the limited supply, and we appreciate your understanding in this matter.
We understand your concerns about the hot tubs and their accessibility. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We will assess the current setup and consider adding rails or other means of assistance to enhance the safety and comfort of our guests.
We sincerely apologize for any frustration these issues may have caused during your stay. It is always our goal to provide a comfortable and enjoyable experience for our guests, and we regret falling short of your expectations in these areas.
Thank you again for your feedback, as it helps us identify areas for improvement. We value your business and hope to have the opportunity to host you again in the future, providing you with an enhanced vacation experience.
Warm regards,
Avaliação verificada
6/10 - Razoável
Nicole N.
12 de ago. de 2019
Pontos positivos: Check-in, localização e precisão do anúncio
So much potential but just okay.
We booked this property for our family of 5 and dog. Overall very nice view. Set up of cabin is family friendly. Being able to have our dog with us was priceless. I would say the whole place needs updated as it is like walking into the 80's. Tons of wallpaper, blue/gray dingy carpet with stains in the main floor bedroom, kind of an old smell. Kitchen needs new utensils and there are barely any towels (not a big deal, just need to bring your own.) Hot tub was nice and clean. In need of a deep cleaning around the baseboards, lots of cobwebs etc. Overall we had a nice time. This place could be so much better with updating! But you get what you pay for I guess.
Nicole N.
Hospedou-se por 5 diárias em ago. de 2019
Resposta de VrboOwner em 18 de set. de 2023
Thanks for the review.
Avaliação verificada
8/10 - Boa
An H.
5 de mar. de 2019
Outdated, far check-in location, and a scary drive to house
Overall the stay was good and everything went well. I HIGHLY Recommend arriving during the daytime. The roads to the house is high in the mountains with no lights and little signs. The home was clean and cozy, I would appreciate a few more complimentary items aside from soap being this is basically an AirBnB but that's just my opinion. The towels were old but clean. The TV in the downstairs room is on its last leg and the decor could use an upgrade. I will consider this an option if I return to Gatlinburg. The hot tub was amazing and made it worth it in the end (:
Check-in location is about 15-20 mins from the house. Roads are tight and dark so arrive early.
An H.
Hospedou-se por 2 diárias em fev. de 2019
Resposta de VrboOwner em 18 de set. de 2023
Thanks for staying with us at Serenity Heights. We have it written in our reservation contract that we recommend arriving before dark. We provide a starter pack (2 rolls of toilet paper per bathroom, 1 roll of paper towels, 2 small soaps per bathroom, and 2 trash bags per trash can provided) of items when each guest checks in to get you started. When the starter pack is depleted items needed to be replenished by the guest as needed. This is also gone over in the reservation contract, which is signed (stating that the reservation holder has read, understands, and agree's with our policies) and then returned to us prior to the guest checking into the cabin. We will make sure that all of the issues that you have stated here are looked into and rectified if need be.
Avaliação verificada
6/10 - Razoável
Viajante verificado
23 de out. de 2020
Pontos positivos: Check-in
Pontos negativos: Localização
Not overly impressed
We paid for a premium home that was not that. Down stairs bed matress collapsed to the floor because the slats where terrible first nite there. Home premoted the fireplace but you had to furnish your own wood. Spider webs galore. Very out dated decor and kitchen supplies. Charcoal grill is a terrible open metal box mounted on a rail. Cover for the hot tub was busted into small pieces. Broken rail and hole through deck behind hot tub(not safe for a small child or pet). Over all disappointed for the amount we paid to stay in this home.
Viajante verificado
Hospedou-se por 3 diárias em out. de 2020
Resposta de VrboOwner em 18 de set. de 2023
Thanks for your review. I will check out these issues.
Avaliação verificada
4/10 - Insatisfatório
Alysa O.
5 de jul. de 2022
Pontos positivos: Check-in e localização
Pontos negativos: Limpeza, comunicação e precisão do anúncio
DO NOT book this listing.
Believe the negative reviews and do not book this listing.
Upon our arrival, there was urine in the downstairs toilet, the fan in the downstairs bedroom was dangling from the ceiling, several railings were loose in the balcony, and many of the kitchen utensils were broken.
The list of attractions for which you will receive free admission is inaccurate and misleading. The property management staff was rude and unwilling to help solve issues with the stay. We were incredibly disappointed in both the property and with Bear Camp Cabins staff.
I will say it again: Do not book this property or any property with Bear Camp Cabins. You will be disappointed.
Alysa O.
Hospedou-se por 4 diárias em jun. de 2022
Resposta de VrboOwner em 18 de set. de 2023
Alysa, you called and were upset about a ticket
which you were not misled on. You then came up with some cabin issues that were not what you said and it stimmed from your misunderstanding of the free ticket process. Sorry you feel that way about us but we have a policy we follow.
Sobre o anfitrião
Anfitrião: Chloe
O que faz essa propriedade ser única?
You will receive one free ticket to all of these attractions per paid day of your stay.
Alcatraz museum River Rafting (seasonal) (2 different options) Crave Mini Golf Wonderworks museum Paula Deen's Lumberjack Feud: Supper Show Skyland Ranch Soaky Mountain Waterpark (seasonal) Country Tonite The Grand Majestic Theater The Great Smoky Mountain Wheel Double Scoop Waffle Cone from Mad Dog's Creamery Nascar Speed Park Sky Pirates Mini Golf (Double Course) Rowdy Bear Snowpark Grand American Opry Dig 'N Zone Rocky Top Mountain Coaster
One free adult admission per unit, per paid night, stay, with reservations made in advance. Reservation required. Noncumulative and nontransferable. Unused admissions expire daily
This cabin is pet-friendly — a $75 + tax non-refundable fee per pet applies. Pets must weigh no more than 40 lbs each and be crated if left unattended on the property.
Smoking is strictly prohibited inside the cabin. Guests found smoking indoors will be subject to a cleaning fee of up to $1,000 and immediate removal from the property. All payments made for the reservation will be forfeited in full.