4/10 - Insatisfatória
Jesse T.
29 de novembro de 2022
Pontos positivos: Localização
Pontos negativos: Check-in, comunicação e precisão do anúncio
Shower had no hot water, the owner ghosted us, lights were out or missing, clean the kitchen
First, and not the biggest problem, is that we never received codes or emails about checking in. We waited till a half hour before check in to email the owners on how to get in to the rental. No reply. I called at check in time and NO ONE ANSWERED. my cousin who just so happens to live a few houses down suggested that maybe the owners would answer a local number. So she dialed the number given, put the phone on speaker and the owner picked up on the first ring. Like out of area people wouldn’t rent a rental. The lady gave a story about the website not working. Ok fine. Oddly enough, the email with checkin codes came in 10 minutes after the phone call was over. Ok fine. No problem we’ll get on with unpacking and enjoy Thanksgiving.
The lead; the house sleeps 6 and has 2 showers. Great. What you’re not told is the master shower had no hot water. So 3days before thanksgiving I send an email about the hot water. She responds with sending an email saying someone will be over at some point. Great, thanks, these things happen. We get up and go, come back and the repair man had been there and left his gloves. Awesome, I leave a grateful email and let the owner know the repair man left his gloves and we left them on the table when he comes back. I check the shower; still ice cold well water and the hot water never kicks in. I message her the day before thanksgiving no response. 8 hours later, I call, no answer. I messaged and called her for 3 days and she STILL has not responded. 6 people using one shower for the exorbitant price they scalp you with.
To a lesser degree; the kitchen area and dishes were greasy and dirty. The showers were dirty. Every room had burned out light bulbs. The dining room light fixture didn’t even have bulbs in it.
All of that would have been understandable if the owners wouldn’t have ghosted us and our problems marooned in their dilapidated house. It was Thanksgiving, we paid way too much, my family had to share a tiny bathroom, the lights were out, and if it had not been for my cousin we would have to scrape some place else to sleep.
We’re not interested in being bribed with any kind of refund. People need to know. I would NEVER suggest this place to anyone. They can keep ghosting these stranded renters
Jesse T.
Hospedou-se por 4 diárias em nov.. de 2022
