Casa inteira

Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋

Galeria de fotos de Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋

Uma escadaria de madeira leva a um quarto com janela que dá para um jardim exuberante.
Cozinha com armários de madeira, micro-ondas, fogão e pia. Há uma cadeira e um tapete com padrão de garrafa de vinho.
Uma cabana rústica com um deck de madeira e um pequeno alpendre, rodeada por folhagem exuberante e samambaias.
Um quarto de cabana de toras aconchegante, com uma cama grande, um penteado, uma mesa de cabeceira e uma janela com cortinas.
Interior acolhedor de uma cabana com sofá seccional, televisão, lareira e grandes janelas com vista para a floresta ao redor.

Avaliações

8,6 de 10
Excelente

Destaques

  • Diversão em família espera por você
    Esta propriedade conta com boas avaliações por parte de famílias.
  • Localização central
    Localização conveniente para que você nunca fique longe de onde precisa estar.
3 quartos2 banheirosAcomoda 6 pessoas

Comodidades populares

  • Varanda coberta
  • Internet grátis
  • Geladeira
  • Lava-roupa
  • Estacionamento no local disponível
  • Lareira

Explore a região

Confira no mapa
Volcano Village, HI
  • Place, Parque nacional dos vulcões do Havaí
    ‪1 min de carro‬
  • Place, Aloha Candy Company
    ‪1 min de carro‬
  • Place, Cooper Center
    ‪2 min de carro‬
  • Airport, Hilo, Havaí (ITO-Aeroporto Internacional Hilo)
    ‪41 min de carro‬

Quartos e camas

3 quartos (acomoda 6 pessoas)

Quarto 1

1 sofá-cama casal

Quarto 2

1 cama Queen

Quarto 3

1 cama Queen

Quarto 4

2 camas de solteiro

2 banheiros

Banheiro 1

Banheira · Vaso sanitário · Apenas chuveiro

Banheiro 2

Banheira · Vaso sanitário · Apenas chuveiro

Espaços

Varanda ou varanda coberta
Cozinha
Área de jantar separada
Jardim

Sobre esta propriedade

Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋

In the charming little town of the Volcano Village, only a few minutes from Hawaii Volcanoes National Park, you will find peacefulness and anonymity in your well-appointed rainforest house located in a half-acre of the trees of Ohia & Hapu'u.

Wake up to tropical birds' chants and giant hapu'u ferns' whisper outside your windows. Wake up! Explore the wonders of Pele in the park, swim with the sea turtles on a nearby Punaluu black sandy beach or go for a 30-minute stroll in Hilo's old town.

Get dinner in one of the great restaurants of Volcano Village or enjoy a romantic dinner in your professionally designed cuisine on a glass lanai. Then sit back and chill in the fireplace (wood is waiting) with a nice book or a DVD.

You'll be embraced with cozy cedar walls and a sofa wrapped around the living room, complete with an entertainment center and wood fireplace as you reach your building. We're happy to have prepared our kitchen for your cuisine. Three bedrooms are furnished with quilts of Hawaiian and plenty of linen. The property has two full bathrooms with plenty of towels and a lanai glass (porch). Bring your laptop along—we provide free Wi-Fi so that you can reach the Web and contact friends and family by email.

Ideal for one or two couples or up to six families. Two bedrooms have comfortable queen size beds and one has two comfortable twin beds. There are two bathrooms. The second bathroom is fitted between two bedrooms. (See the floor plan).

GE/TA 095-962-1120.01
STVR-19-358247
NUCR-2022-000513

Adicione as datas e descubra os preços

Propriedades semelhantes

Detalhe da fachada
Gorgeous 3b/2b house minutes from Natl Park & Volcano Village. Family friendly!
Volcano
  • Cozinha
  • Lava-roupa
  • Secadora
  • Espaço externo
10.0 de 10, Extraordinária, (269 avaliações)
Gorgeous 3b/2b house minutes from Natl Park & Volcano Village. Family friendly!

Regras da propriedade

Check-in após 16h
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Número de registro da propriedade TA-095-962-1120-01, GE-095-962-1120-01
Propriedade nº 131026vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião não informou se a propriedade não tem detector de fumaça.

Informações a área

Volcano

Com ótima localização em Volcano, esta casa de temporada fica nas montanhas. Além de conhecer Volcano House e Volcano Garden Arts, dois dos principais pontos de interesse locais, visite também Volcano Golf and Country Club e Volcano Winery para se divertir para valer. Aloha Candy Company e Volcano Art Center and Gallery também valem a visita. Divirta-se com atividades aquáticas nas proximidades, como mergulho livre (com snorkel) e surfe/bodyboard ou aventure-se com escalada em rocha e alpinismo.
Ver mais propriedades para aluguel por temporada - VolcanoAbre em uma nova janela
Mapa
Volcano Village, HI

Nos arredores

  • Parque nacional dos vulcões do Havaí - 1 min de carro - 1.2 km
  • Aloha Candy Company - 1 min de carro - 1.6 km
  • Volcano Garden Arts - 2 min de carro - 2.3 km
  • Cooper Center - 2 min de carro - 1.9 km
  • Volcano House - 3 min de carro - 3.1 km

Opções nos arredores

  • Aeroporto Internacional Hilo (ITO) - 45 min de carro

Restaurantes

  • ‪Uncle George's Lounge at Volcano House - ‬6 min de carro
  • ‪Lanikai Brewing Company - Volcano Taproom - ‬7 min de caminhada
  • ‪The Rim Restaurant - ‬6 min de carro
  • ‪Lava Rock Cafe - ‬11 min de caminhada
  • ‪Eagle's Lighthouse Cafe - ‬7 min de caminhada

Perguntas frequentes

Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋 é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa ficar em Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋?

A partir de 20 de out. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋 em 7 de set. de 2027 começam a partir de R$ 885, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Quanto custa o estacionamento em Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋?

Horário de check-out: 10h.

Onde fica Cozy and Beautiful Home with Lush Private Setting! 🌺 - Volcano Village Cymbidium House 🌋?

Nas montanhas, casa de temporada fica a 2 km de Cooper Center e Parque nacional dos vulcões do Havaí. Aloha Candy Company e Volcano Garden Arts também ficam a 2 km.

Avaliações

8,6

Excelente

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 22 de 41 avaliações
Nota 8 - Boa. 13 de 41 avaliações
Nota 6 - Ok. 1 de 41 avaliações
Nota 4 - Insatisfatória. 3 de 41 avaliações
Nota 2 - Terrível. 2 de 41 avaliações

7,8/10

Limpeza

9,6/10

Check-in

9,2/10

Comunicação

9,4/10

Localização

9,0/10

Precisão do anúncio

Avaliações

Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great place for families

Overall nice place
Hospedou-se por 5 diárias em jan. de 2025
Resposta de VrboOwner em 25 de fev. de 2025
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

4/10 - Insatisfatório

Pontos positivos: Check-in e localização
Pontos negativos: Limpeza e comunicação
Have stayed in volcano village at least 15 times and have had great hosts with true aloha. Not this time. House was fine but with cobwebs everywhere inside and out. Old used soap in every soap dish. We were left a dead anthurium in a vase. I asked for a can opener that works and got nothing but what felt like a corporate haole response. We cut ourselves trying to use the junk they provided. Go somewhere where Casago Kona doesn’t own/manage
Hospedou-se por 5 diárias em jul. de 2026
Resposta de VrboOwner em 2 de ago. de 2026
Aloha Nikki, Thank you for taking the time to share your feedback and for staying with us at Cymbidium House in Volcano Village. We appreciate your comments and are sorry to hear that your experience did not meet the level of hospitality and care you have come to expect from your previous stays in Volcano Village. We understand how important the small details are when creating a comfortable and welcoming vacation experience. We sincerely apologize for the concerns you experienced with the cleanliness, including the cobwebs, soap items, and the condition of the provided kitchen equipment. We also regret that your request for a working can opener was not handled in a way that felt helpful or accommodating. Your feedback regarding communication and the overall condition of the home has been shared with our team for review and improvement. Thank you again for bringing these concerns to our attention. We value guest feedback and will use it to help improve our standards and ensure future guests have a more positive experience. Mahalo, Casago Kona Reservations
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
A staycation with friends and family to relax, play some golf and hopefully catch the volcano erupting.
Hospedou-se por 3 diárias em ago. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We came to see the colcano and it was right in time. Very conveniently located . Loved having the kitchen. I personally would have loved a kerig but hey i cant have everything. House was very quiet and relaxing. Believe we will come back and will definately re rent this place.I may buy a kerig and leave it...
Turttles at black sand beach
Hospedou-se por 7 diárias em abr. de 2026
Resposta de VrboOwner em 17 de mai. de 2026
Aloha Sharalynn, Mahalo for your wonderful review! We’re so glad to hear your stay at Cymbidium House in Volcano Village was well timed for your visit to the volcano and that you enjoyed the convenient location, quiet atmosphere, and having a kitchen available during your stay. We appreciate your feedback about the addition of a Keurig, that’s a helpful suggestion and we’ll share it with our team for consideration. We’re thrilled to hear you’re planning to return, and we truly look forward to welcoming you back again for another relaxing Big Island stay! Mahalo, Casago Kona Reservations
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Volcano stay

Very nice and quiet!
Hospedou-se por 6 diárias em mai. de 2023
Resposta de VrboOwner em 9 de set. de 2023
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Lovely, private and cozy. So close to the Volcano.
Nearby eats.
At home.
Hospedou-se por 3 diárias em jul. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great for a quiet getaway

We spent a wonderful week at this beautiful house in Volcano. Quiet and clean, we had everything we needed. Would definitely stay there again!
Hospedou-se por 7 diárias em ago. de 2019
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The house was very nice and private. It was clean and would be large enough for at least 6 people. It was great waking up to the sounds of birds and listening to the frogs at night. The beds were very comfortable and the electric blankets were appreciated. The only down fall was the bathrooms could use updating and we were unable to turn the water on in the shared bathroom bathtub. The bathroom off the main bedroom really could use an exhaust since everything seemed to stay damp. The kitchen was well stocked with dishes, cups, silverware and pans. Unfortunately it had no spices, not even any salt.All in all it was a lovely place to stay in for 4 nights. It was a great location to be able to travel a few minutes down the road to watch the volcano errupt.
Hospedou-se por 4 diárias em mai. de 2026
Resposta de VrboOwner em 6 de jun. de 2026
Aloha Janet, Mahalo for your thoughtful review and for staying with us at Cymbidium House in Volcano Village. We’re so glad to hear you enjoyed the peaceful, private setting, comfortable beds, and the natural sounds of the birds and frogs, as well as the convenient location near Hawaiʻi Volcanoes National Park. We also appreciate your detailed feedback regarding the bathrooms, ventilation, and kitchen supplies. Your comments about the bathtub functionality and missing pantry items, as well as the general bathroom updates, are very helpful and will be shared with our team for review and improvement planning. Thank you again for staying with us and for your valuable input. We hope to welcome you back for another relaxing Big Island stay in the future. Mahalo, Casago Kona Reservations
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Camping Trip

Great location near a friend who lives on the island. Perfect place for before and after our camping trip on the island.
Hospedou-se por 6 diárias em set. de 2023
Resposta de VrboOwner em 10 de out. de 2023
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Cozy Cottage in the Jungle

Felt like we were in the middle of the jungle, loved listening to the wildlife while enjoying our more coffee out back. Close to Volcano National Park, which is why we were there.
Hospedou-se por 3 diárias em fev. de 2025
Resposta de VrboOwner em 11 de mar. de 2025
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

4/10 - Insatisfatório

Pontos positivos: Comunicação
Pontos negativos: Limpeza e precisão do anúncio
Disappointed in this property. There is an overwhelming, unpleasant smell when you walk in. It is the dirtiest property I have ever stayed in. There are spider webs inside, even on the furniture. The shower in the 2nd bathroom does not work.
Hospedou-se por 3 diárias em abr. de 2026
Resposta de VrboOwner em 17 de mai. de 2026
Aloha Dean, Mahalo for taking the time to share your feedback and for staying with us at Cymbidium House in Volcano Village. We’re truly sorry to hear your experience was disappointing, as this is not the standard we aim to provide. We sincerely apologize for the cleanliness concerns you encountered, including the odor, spider webs, and the condition of the bathrooms. We also regret the issue with the second shower not working during your stay. Your comments have been shared with our team for immediate follow-up, including housekeeping and maintenance review, to address these issues thoroughly. We appreciate you bringing this to our attention, as it helps us improve both our cleaning standards and overall guest experience. Thank you again for your stay, and we hope we can provide a much better experience in the future. Mahalo, Casago Kona Reservations
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great house close to Volcanos National Park

It's like your in the jungle of Hawaii close to the National Park. Everything was great although it was rainy and can get cold at night up at that elevation.
Hospedou-se por 3 diárias em fev. de 2023
Resposta de VrboOwner em 9 de set. de 2023
Great description of the setting Douglas! Thank you so much for staying with us at Casago Kona and we hope to have you back! Yes, it can definitely can chilly in the evening depending on the time of year.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Cozy house surrounded by gorgeous rainforest

The location of the house was spectacular. Lush rainforest on all sides. The house was very cozy with soft lighting, warm textiles, carpeted bedrooms and natural wood everywhere. The lanai had a rain cover which was great.
Hospedou-se por 3 diárias em mar. de 2025
Resposta de VrboOwner em 8 de abr. de 2025
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

No complaints.

House as described. Cosy and fun. Easy check in with code. Beds comfortable.
Hospedou-se por 4 diárias em dez. de 2024
Resposta de VrboOwner em 25 de dez. de 2024
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Jungle Volcano House

Perfect place for a family visiting the Big Island - especially if you plan to spend time at the National Park. This house was comfortable for a family of 6 and is super close to the park. We enjoyed being in the jungle and spending time on the lanai. The hydrangeas and other plants in the front area are beautiful, as well.
Hospedou-se por 3 diárias em jul. de 2023
Resposta de VrboOwner em 9 de set. de 2023
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Family stay

The location was nice and tranquil, beautiful mornings with nature at the back porch. The house needed to be aired out to get rid of the closed house smell. One of the showers did not work. Other than that we loved the place.
Hospedou-se por 5 diárias em set. de 2024
Resposta de VrboOwner em 8 de out. de 2024
Thank you for your wonderful feedback Jesus. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. We are sorry that you experienced issues with the shower during your stay. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful property, comfortable home, clean and cozy!

We were in Hawai'i for the Merrie Monarch Festival in Hilo, but love to stay in Volcano, because it's so quiet and cool. This home is quiet and cozy and well equipped. 3 bedrooms allow for plenty of space for 3 or even 6 people. Would have loved to spend even more time in the home, but "Merrie Monarch, das why"! :)
Hospedou-se por 5 diárias em abr. de 2023
Resposta de VrboOwner em 9 de set. de 2023
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Fantastic location and more than what we expected!

This property was great - set in the temperate rainforest area just 2 miles from the Volcano National Park. We walked around the neighborhood and enjoyed the meyer lemons from the property. The place was comfortable and had just about everything you need. We brought in some food to cook and the place had all the cooking ware you needed, etc. The fireplace was a dream as it does get cold at night. Loved the proximity to the park and we loved a visit to the golf course up the road from there and the Black sand beach about 45 mins beyond that. Great stay and we will be back for sure!
Hospedou-se por 3 diárias em out. de 2021
Resposta de VrboOwner em 9 de set. de 2023
Aloha Melissa , Thank you for the wonderful feedback . When most people think of Hawaii they think of waves and sand . Volcano National Park is a great place to stay for exploring enthusiasts . Sounds like we exceeded your expectations ! We are happy to hear you found everything you needed in the fully stocked kitchen . Yes indeed the fireplace is the perfect gathering spot for a cozy and warm gathering . once again we thank you for choosing Kona Now and we look forward to welcoming you back in the near future .
Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

First trip to big island

Property as expected. Should also note that drive ways is not paved dirt road and the dehumidifier is not draining using the tube had to empty it daily
Hospedou-se por 4 diárias em jul. de 2023
Resposta de VrboOwner em 9 de set. de 2023
Aloha, thank you for your valuable feedback and for choosing Casago Kona.We are disappointed that we did not meet or exceed your expectations. We hope you enjoyed your stay in Kona otherwise. We are looking into the issues reported in order to improve upon the guest experience. Mahalo once again for choosing Casago Kona.
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Quiet and Close to Volcano Park

Charming, clean house tucked away in the forest, less than ten minutes from Volcano National Park and 45 minutes from Hilo. Not much daylight, and no central heat, but there's a wood stove (we didn't try though) and electric blankets on all the beds. The kitchen is well equipped, but we couldn't get the washing machine to work, and minimal consumables are provided, so guests are advised to bring shampoo and detergent if possible. The listing says it's wheelchair-accessible, but we caution that the front door is at the top of a staircase. We enjoyed our stay and would recommend this place to others.
Hospedou-se por 5 diárias em dez. de 2024
Resposta de VrboOwner em 21 de jan. de 2025
Aloha and thank you for you valuable feedback Min. We are glad to hear that you enjoyed your stay. We will be sure to update the listing in regard to the accessibility and appreciate you bringing this to our attention so that we can specify that there are a few steps. Thank you for choosing Casago Kona. We look forward to welcoming you back!
Avaliação verificada

2/10 - Terrível

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza
We reserved this for 5 nights but when we walked in the mildew was so bad that after the first night we got our money back and moved. There was one review that talked about mildew but all others seemed to say it was ok. The dehumidifier had a drain through the floor but that must have been clogged because the bucket filled up and with no one to empty it the unit would stop working. Vrbo treated us well and refunded our money for the other nights.
Hospedou-se por 5 diárias em set. de 2025
Resposta de VrboOwner em 16 de nov. de 2025
Aloha Bruce, Mahalo for sharing your feedback. We are truly sorry your stay was impacted by these issues and understand how disappointing that must have been. Guest comfort and safety are our top priorities, and your comments regarding mildew and the dehumidifier have been shared with our team to ensure immediate attention and improvements. We appreciate your patience with the situation and are glad to hear Vrbo was able to assist with the refund. Mahalo again for bringing this to our attention. – The Casago Kona Team
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great proximity to Volcano National park

Very close to Volcano National Park. We only stayed for 2 nights & spent most of our time out and about, but the living room was spacious enough for us to relax and watch a movie as a family. Home had all the supplies we needed. It was more “rustic” than I had mentally realized. I didn’t realize there is not just no heat but also no AC - but we were fine with the beds’ warm blankets and the weather was not humid. There were some bugs inside but the location is like a rainforest area so I’m not sure that is avoidable (plus with only being there 2 nights it wasn’t the end of the world).
Hospedou-se por 2 diárias em jun. de 2024
Resposta de VrboOwner em 25 de jun. de 2024
Thank you for your wonderful feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

4/10 - Insatisfatório

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Pontos negativos: Limpeza

Nice enough

Cosy and comfortable. Could have been cleaner. Some simple and small details like salt, pepper and shampoo would have been appreciated as well as a clean out of all the crap that other guests have left. This property is managed by a company rather than a person and it shows. it's normal that in this area the houses use rain water and most places have a filtration system. We were not made aware that this place did not have a functioning filtration system until after we arrived which I felt was poor communication.
Hospedou-se por 3 diárias em fev. de 2025
Resposta de VrboOwner em 19 de fev. de 2025
Thank you for your valuable feedback Pippa. We are sorry to hear that the property did not meet all expectations due to the lack of amenities and filtration system. We do supply a starter pack of salt, pepper and shampoos but if this somehow got missed we apologize. We would have happily brought some to the property for you had we known. We are looking into ways to improve in these areas based on your feedback. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Quiet remote jungle getaway in Volcano neighborhood

Kids loved the place and having their own cozy rooms with electric blankets. Was a nice change to go to cool/chilly Volcano after a week in the sun in Kona area. Fun to listen to the birds, watch the grouse. Volcano NP, lava tubes so close by. So fun to sightsee along saddle road when transiting across island. Clean, quiet. No ac or heat. Loud, always running dehumidifier. Complicated light switches. Limited overhead lighting brightness. Didn’t use the wood stove/heater, but was on the cusp of wanting it. Very hard to navigate rental car in and out of driveway.
Hospedou-se por 3 diárias em out. de 2024
Resposta de VrboOwner em 15 de out. de 2024
Thank you for your valuable feedback. We are so happy to hear you enjoyed your stay and all of the great amenities this unit has to offer. We have noted the issues reported about the lighting and are looking into this in order to improve upon the guest experience. Mahalo once again for choosing Casago Kona LLC and we look forward to welcoming you back.
Avaliação verificada

6/10 - Razoável

Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Limpeza e comunicação
One of the 2 showers didn't work, NO water at all. Called management co. Casago Kona, spoke with a man who told me "It works, there's just a knob or something." I told him it was the same as the other shower, but the water wouldn't turn on. He said he would have the "On site manager call you and talk you through it." No one called. Cleanliness was poor, dirty silverware, pots and pans; sign in kitchen saying "must wash your dishes or will lose security deposit. Housekeeping not your maid. They are here to do quick turnovers." So the cleanliness of your dishes is dependent on who was there before you! Thick cob webs on windows and ceilings, dirty carpets. No kindling to start fire in wood burning stove which is only source of heat. Confusing structure of who to contact for questions/problems, different phone numbers in 3 different places. Address given in booking different than in email.
Hospedou-se por 4 diárias em fev. de 2026
Resposta de VrboOwner em 12 de abr. de 2026
Aloha Diane, Mahalo for your honest feedback and for staying with us at Cymbidium House. We sincerely apologize that your experience did not meet expectations. The issues you described with the shower, cleanliness, heating supplies, and communication are not the standards we aim to provide for our guests. We are especially concerned to hear that your maintenance concern was not properly followed up on during your stay. We understand how frustrating that must have been, and we will be reviewing this internally with our team to ensure better responsiveness and clearer communication moving forward. Your comments regarding housekeeping standards, supplies, and guest information clarity are also very helpful, and we will use this feedback to make necessary improvements. Thank you again for taking the time to share your experience. We truly appreciate it, as it helps us improve for future guests. Mahalo, Casago Kona Reservations

Sobre o anfitrião

Anfitrião: Dawn & Ismael @ Casago Kona

Imagem do perfil do anfitrião
Adeline is a licensed (RS 73045) on island property manager with over 16 years of experience in vacation rental management. We have a Kona Now office in town at Hale Kona Kai between the Royal Kona Resort and Kona Reef. Please come visit us when in town, we love to share our aloha with guests from all over the world. Call or stop by for restaurant recommendations, itinerary advice, directions and more. Our office has shelves of books and we welcome you to take and leave books during your visit. Even in paradise things stop working and we strive to replace or fix those things in a timely fashion for you. All of us at Kona Now live on and love our island and we look forward to sharing that with you.

Idiomas:

Inglês, Espanhol

Anfitrião Premium

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