Base of the Resort | Fireplace & Winter Shuttle

Thank you for staying at Torian Plum 201. Glad the location and amenities met your needs and that there was plenty of space for your group. We’d love to host you again.

Thank you for your review. We’re glad you found Torian Plum 201 clean, spacious, and well suited for both family time and quiet moments. We appreciate you staying with us and hope to host you again.

Thank you for staying at Torian Plum 201. Glad it worked well for your family of five and had everything you needed. Happy the pool and hot tubs were fantastic. We appreciate the recommendation and would love to host you again.

Thank you for your review! Glad you had a great stay. We’d love to host you again.

Thank you for your review! We're glad the place was clean and felt homey, and that the host could accommodate a late check-out. We hope to welcome you back.

Thank you for taking the time to share your thoughts. I’m sorry the lack of air conditioning and the wildfire smoke affected your stay — I know that can make summer visits uncomfortable. We’ll share your feedback with the homeowner about adding more cooling options and will review the listing to make the absence of AC and the presence of fans clearer for future guests. I’m glad the front desk responded quickly with extra towels; we’ll ensure the unit is stocked with an adequate supply going forward. Noted on the compact washer/dryer — the dryer can take extra cycles due to its size, and we’ll add clearer drying instructions in the welcome guide. Great suggestion about games and cards for families — I’ve passed that along and we’ll look into adding a small selection. We’ll also add guidance in the guest info about monitoring local air quality and best practices for ventilation during wildfire conditions. Thank you for staying with Retreatia and for these helpful suggestions.

Thank you for your review, Sarah! We're pleased to hear that the accommodation worked well for your traveling work crew and that you appreciated our communication. We look forward to welcoming you back on your next visit!

Thank you for your feedback, Del! We're glad to hear you enjoyed space and the location We hope to welcome back soon!

Thank you for your review! Glad the front desk team was helpful with questions and tips for first-timers. Happy the condo was well cared for, tucked in a quiet corner, and truly ski-in/ski-out. We’d love to welcome you back.

Your Reply: Thank you, Jason, for sharing your experience! We're pleased to hear you had a great visit to Torian Plum. We hope to welcome you back soon!

Thank you for taking the time to share your feedback. We sincerely apologize for the lack of follow-up regarding the window that would not close properly. We understand that this was a safety concern, and we should have communicated with you and provided an update throughout your stay. We are addressing this with our team to ensure concerns like this receive the appropriate attention and follow-up. We’re glad to hear you enjoyed the Torian Plum location and found the on-site staff friendly and helpful. We also appreciate your feedback regarding the lack of air conditioning. While the property listing does indicate that the condo does not have AC, we understand that the unusually warm temperatures during your stay made this a significant inconvenience. Your comments regarding communication and responsiveness are important to us, and we’re sorry we fell short during your stay. We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide a better experience in the future.

Thank you for your review and for sharing your feedback. We’re so glad to hear that you love staying at the Torian Plum and enjoy the location, pool, and hot tubs. However, we sincerely apologize for the cleanliness issues you experienced during your stay. This is definitely not the standard we aim to provide. We’ll address the refrigerator, bedding, and shower curtain concerns immediately to ensure that future guests have a better experience. Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay.

Thank you for your feedback, Heather. We're pleased to hear you enjoyed the mountain decor and found the property clean and well-equipped. appreciate your comments about the beds and the sliding door; we'll address these issues for future guests. We're also looking into the service at the front desk to ensure a more welcoming experience. We hope to welcome you back during ski season!

Thank you for your feedback, Peggy. We're glad you found the condo and well-stocked We appreciate your comments regarding the need for and will take that into consideration. We apologize for the oversight in not providing checkout instructions and will ensure that this information is more clearly in the future. We hope to welcome you back on your next visit to Steamboat.

Thank you for your feedback, Thom. We're glad you appreciated the location. We take your seriously regarding the carpets and beds, and we'll address these concerns to enhance our guests' experience. We also apologize for the check-in delays and will improve our communication with the front desk. We hope to host you again and provide a more enjoyable stay in the future.

Thank you for your thoughtful review! We’re so happy to hear you had an excellent stay and enjoyed the clean, well-stocked condo, as well as all the great amenities and nearby activities. It’s great to know the fans and cooler nights helped make things comfortable without AC. We’re especially glad you found the area both peaceful and full of fun options. We’d love to welcome you back anytime!

Thank you for staying with Retreatia in Steamboat Springs, Kayla! We are pleased to hear you enjoyed your stay with us at the Torian Plum property. It certainly sounds like your family took advantage of all the fun activities to do while in town. We look forward to hosting you again in the future. Thanks, Liz and Retreatia Team