2/10 - Terrível
Phillip M.
19 de jan. de 2026
Pontos positivos: Localização
Pontos negativos: Limpeza e comunicação
Nightmare ski weekend! After bringing our luggage down icy stairs to this lower level unit, we found trash left from the previous guest (egg shells, salsa, and other food from their meals). Dishwasher was full, and hard to tell if the dishes were clean because a few utensils had food on them. Dust on dressers and one of the showers was also not recently cleaned. Overall we found that the condo was not well maintained. For example, one of rooms had a lamp with a broken switch. Dining room chair had arm broken. On the day of check-in, they messaged us to say the oven was not working and would not be available. This was disappointing, given we were planning to cook. Finally, the worst was the gas fireplace. It stayed on past the timer and would not turn off using the off switch. The phone service is poor, so I had to drive down the mountain to get a signal to call someone. After multiple attempts to contact the host, no reply came. After many hours of the fireplace running, this became a serious safety hazard. Given there was no response from the host, I decided it was safer to move my family into a hotel for the night and leave the property.
Phillip M.
Hospedou-se por 2 diárias em jan. de 2026
