Bigwood W #90, Updated 1 bedrm plus loft, 2 bathrm condo Sleeps 6

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

We are so thrilled this guest and their family had such a great stay! Ours is a difficult business and it is easy to focus on the problems, but we really appreciate when our guests take the time to let us know we got it right. We work really hard to deliver on the promise of a great vacation, and we appreciate all kinds of feedback. We hope to serve you again soon!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

We are so sorry you were inconvenienced during your stay! We always strive to make every guest stay as perfect as possible, inspecting every property twice between every departure/arrival. Our staff are human of course, and so even if we hit 95%, that still leaves some issues from time to time for guests to contend with. Unfortunately, this guest never contacted our office to give us an opportunity to correct any of the TV issues. If you have trouble during your stay, I encourage you to contact your VR manager while you are in the property, as they may well be prepared to handle your concerns. We have 18 full time staff members in our housekeeping, maintenance and guest services departments who we can call upon to resolve problems. If this happens, or if you are concerned about problems with a unit you are considering, please call our offices at Mammoth Five Star Lodging. We have staff available by phone or email, 7 days/week, 9am-6pm (Pacific) to ensure you book exactly the property you want and to address issues that may come up during your stay. We are happy to help if you will just give us the chance. Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

We are so thrilled this guest had such a great stay! Ours is a difficult business and it is easy to focus on the problems, but we really appreciate when our guests take the time to let us know we got it right. We work really hard to deliver on the promise of a great vacation, and we appreciate all kinds of feedback. We hope to serve you again soon!

We are so sorry you were inconvenienced during your stay! We always strive to make every guest stay as perfect as possible, inspecting every property twice between every departure/arrival. Our staff are human of course, and so even if we hit 95%, that still leaves some issues from time to time for guests to contend with. Unfortunately, this guest never contacted our office to give us an opportunity to correct any of these issues. If you have trouble during your stay, I encourage you to contact your VR manager while you are in the property, as they may well be prepared to handle your concerns. We have 18 full time staff members in our housekeeping, maintenance and guest services departments who we can call upon to resolve problems. If this happens, or if you are concerned about problems with a unit you are considering, please call our offices at Mammoth Five Star Lodging. We have staff available by phone or email, 7 days/week, 9am-6pm (Pacific) to ensure you book exactly the property you want and to address issues that may come up during your stay. We are happy to help if you will just give us the chance. Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

We are so sorry you were inconvenienced during your stay! We always strive to make every guest stay as perfect as possible, inspecting every property twice between every departure/arrival. Our staff are human of course, and so even if we hit 95%, that still leaves some issues from time to time for guests to contend with. Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!

We are so sorry you were inconvenienced during your stay! We always strive to make every guest stay as perfect as possible, inspecting every property twice between every departure/arrival. Our staff are human of course, and so even if we hit 95%, that still leaves some issues from time to time for guests to contend with. Beds are one of those things that is VERY personal. Some people like beds more firm, some more soft. One guest will LOVE the beds, and the next might hate them. We do not get bed complaints often about any one property, if we did we would encourage the owner to replace the bed. Nonetheless, from time to time we have a guest/bed match that doesn't work. If that happens for you, PLEASE CALL US! We stock a variety of toppers to help you achieve restful sleep during your vacation. In the most extreme cases, we do keep extra mattresses in storage and may be able to swap out the mattress temporarily for your stay and then return the original after you depart. Hopefully we can help you find a better fit. Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!