Cozy Beach Cottage w/Pool + Free Attraction Tickets!

Your feedback means a lot—thank you! We're happy you enjoyed the rental, and we hope to have you back again in the future.

Thank you for sharing your feedback. We’re very sorry to hear about the issues you encountered during your stay. We’ve since scheduled maintenance to prevent any repeat issues. We also apologize about the bugs upon arrival. The property is professionally treated monthly by a licensed pest control technician, but we’ll have maintenance take a look to ensure everything is sealed properly. Thank you again for staying with us, and we hope to welcome you back on a future visit.

Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay. It was a pleasure hosting you, and we’d love to welcome you back anytime!

Thank you for sharing your feedback! We’re so glad you enjoyed your stay and the rental. We’d love to host you again on your next visit to the area.

Thank you for your review. We are deeply sorry that your stay fell short of expectations, but we do want to clarify our timeline of events. Our entire team was available and in communication with you each time you called and offered to assist in anyway possible. Per your preference, we refrained from sending maintenance into the home during your stay to address the interior items, but did send the contracted company to clean the pool and hot tub once the storms had passed. To compensate for these inconveniences, we processed a refund equal to 30% of the rent and waived the entire cleaning fee. Please be assured that our team has now accessed/addressed your reported concerns.

Thank you for your review and for taking the time to send us a detailed letter. We did receive the letter, although no photos were with it, about a week after your departure. We are glad you enjoyed the great location, the pool, and the size of the home, but we are deeply sorry that the cleanliness, inventory, and maintenance fell short of your expectations. Had we known about the clogged drains, water pressure, or kitchen inventory during your stay, our on-site team would have gladly resolved them for you immediately. Please be assured that we have already shared your feedback with our housekeeping and maintenance teams as well as the property owner.

Thank you for your feedback. We’re truly sorry to hear that the property did not meet your expectations. Our goal is always to provide a comfortable and enjoyable stay, and we regret when we fall short. We value all guest feedback and will review your comments with our team as we continuously work to improve the experience we provide.

Thanks for your feedback. We're glad to hear you enjoyed your stay and our rental. We hope to hear from you for future trips to our area.

Thanks for the feedback. Glad to hear you enjoyed your stay. We hope to host you again.

Thanks for your feedback. We're glad to hear you enjoyed your stay and our rental. Please keep us in mind for future trips to our area.

Thanks for the feedback. Glad to hear you loved your stay. We hope to host you again!

Thanks for the feedback. Glad to hear you enjoyed your stay. We hope to host you again!

Thank you for your feedback. We’re truly sorry to hear that the property did not meet your expectations. Our goal is always to provide a comfortable and enjoyable stay, and we regret when we fall short. Had we been made aware of any specific concerns during your visit, we would have been happy to address them right away. We value all guest feedback and will review your comments with our team as we continuously work to improve the experience we provide.

Thanks for your feedback. We're happy to hear you enjoyed your stay and our rental. We look forward to hearing from you for future trips to our area.

Glad to hear you enjoyed your stay. Please keep us in mind for future trips to our area.

Thanks for the feedback. Glad to hear you enjoyed your stay, we hope to host you again.

Thank you for sharing your feedback. While we are glad you enjoyed the pool and hot tub, we sincerely apologize for the housekeeping delay, the unexpected AC failure, and the discomfort your family experienced. When the HVAC technician determined the AC needed a full replacement Saturday afternoon, we immediately installed 4 portable AC units (1 in each bedroom and 1 in the living room) to help cool the home while waiting for parts, and the HVAC unit was successfully replaced on Monday. We also provided financial compensation for the delay in check in due to housekeeping running behind as well as the AC issues encountered during the first two days. Please rest assured we have addressed your notes regarding the towels, cabinets, uneven tile, and backyard lighting with our housekeeping and maintenance teams to ensure these issues are resolved. We appreciate your patience while making the necessary repairs.