[Etna] Villa Francesca

Thank you very much Helen for your kind words. . You are welcome any time! :) :)

Hello Adrianne!! thank you for the nice words.. it was a pleasure to meet you! hope to see you soon! Thanks 🤗

Thank you for your review! I am very pleased that you have appreciated the villa very much! Many thanks Frank for taking care of my house like yours. You are welcome any time! :) :)

Ciao Daniel!!! Grazie per le belle parole! Siete stati ospiti eccellenti!! Ogni host come me vorrebbe avere come ospite persone come voi!!! Grazie Sharon è stato un piacere conoscervi! Consiglio questa fantastica famiglia a tutti gli host! Grazie mille 😘

You were a difficult guest to deal with; there was a bathroom issue that was fixed within 24 hours—things like that happen! In any case, you had another bathroom available for the six of you; we didn't leave you without water! As for the pool, unfortunately, ash from our beloved Mount Etna dirtied the water, though we quickly cleaned it up! These are natural events we can't predict. I’ve been telling you for a year that you need a car to visit our beloved Sicily! Fortunately, our guests at Villa Francesca have always had a wonderful time and left with great memories! Anyway, congratulations on your 60th wedding anniversary. You were a difficult guest to deal with; there was a bathroom issue that was fixed within 24 hours—things like that happen! In any case, you had another bathroom available for the six of you; we didn't leave you without water! As for the pool, unfortunately, ash from our beloved Mount Etna dirtied the water, though we quickly cleaned it up! These are natural events we can't predict. I’ve been telling you for a year that you need a car to visit our beloved Sicily! Fortunately, our guests at Villa Francesca have always had a wonderful time and left with great memories! Anyway, congratulations on your 60th wedding anniversary.

I want to thank you for the compliments on the house ,I'm happy that you liked it and had a good time here.On the contrary, what has happened with the WIFI wasn't our fault but the telephone company's(tim)since they were experiencing some technical problems..as you know we've looked for and found another alternative internet access for you.We're always ready to help you with anything as quickly as possible.Also, we've never experienced any problem concerning the dogs.in the private street we have good neighborhood relations and those who have dogs never caused bother.By the way Catania isn't for sure a perfect city but I hope you've also enjoyed Sicily for the places and flavours that only our island can offer!

Grazie Sandrine per aver scelto villa Francesca::l ospitalità e una calda accoglienza per i nostri ospiti sono le nostre priorità!molte grazie Sandrine per avere avuto cura della nostra villa::sei sempre la benvenuta!!villa Francesca

Thank you very much Roger for your kind words. . You are welcome any time! :) :)

hi Hardi ,what matters to us is that you have spent here a good holiday.I would like however to clarify some points,particularly your complaint about the mattresses and the house.The mattresses have been changed for less than a year,so they are all new and they are not cheap or low-priced products.As you said yourselves at the moment of the check out, the comment about the mattresses is an individual and subjective evaluation,as no one of our guests had never complained about that before.I need to be accurate about that, because an individual opinion risks to be considered an objective and real fact, especially considering that we bought the mattresses recently.Regarding the house,it is not an outdated place, but it is,instead, a villa with an outside space which takes inspiration from the ancient and luxurious Sicilian villas (with twenty year trees and luxurious statues).the inner space is decorated in a typical sicilian style too, so it could not be considered outdated, as it is timeless.People who have expectations that this kind of property could not fulfill or are looking for a contemporary and homologated design typical of hotels, should not choose a holiday house.Kind regards Villa Francesca

Thank you for your review! I am very pleased that you have appreciated the villa very much! Many thanks Julien for taking care of my house like yours. You are welcome any time!

Grazie Gianluca per la vostra opinione!Mi fa molto piacere che abbiate apprezzato tanto la villa..Sei sempre il benvenuto!

Grazie mille Filippi per la preferenza..Soddisfatti di aver reso piacevole la vostra vacanza!!!

Grazie Massimiliano per le belle parole; siete stati ospiti molto simpatici, affidabili e rispettosi per la casa. Siamo molto contenti di avervi conosciuto e sarete sempre i benvenuti a Villa Francesca!

Grazie mille Giuseppe per la preferenza. L'accoglienza e l'ospitalità sono sempre al primo posto per noi. E' stato un vero piacere conoscervi e consigliarvi, soddisfatti per aver reso la vostra vacanza come desideravate. Speriamo di rivedervi presto! Ottimi ospiti, persone garbate e rispettose per la casa, le raccomandiamo agli altri host di Homeaway!