Antiga Residência Encantadora com Piscina e Vista Panorâmica Entre Catania, Etna e o mar

we are happy that your stay went well and that you will have good memories of this holiday at our home, it was a pleasure for us too to host you. Some notes: the kitchen is exactly as seen in the photo but equipped with everything that could be useful for its good use. Just as the location of the four bathrooms on the ground floor is perfectly described.

You too have been fantastic guests. I hope to welcome you again.

"Old house" ? probably "ancient". The photos perfectly reflect the context and conform to reality. Have the duty to respond to this bad review with a certain regret precisely because it was made by a Sicilian (from Trecastagni) even if he has been transplanted to the United States for years. Dear Mr. Barbagallo, reflecting, you have actually been completely different guests from the type of ones we usually welcome in our house. A house in the center of the town was probably enough for you, from which you could easily follow the feast of Sant'Alfio and reach your acquaintances. In fact, you were uncertain until the last moment about the days of stay, the number of guests, etc., etc. I reply to every point you criticize, for those who, reading, will think they are arriving not in a "residence of charm" but in a hovel. - no entrance by car is included in the rent of the house, parking on the street is free and available. The passage is allowed only to the owners of the house. (Perhaps you didn't understand, in fact one evening you parked your car in front of the door, preventing us from returning to our house). -The weather was very rainy and evidently the ground was wet but not dangerous, I can advise that when choosing a house you look at the features and read the comments of those who have passed before us. -Is the washing machine dirty? if so we apologize, it never happened, it will be told to whoever carries out the cleaning. -When you entered the house, it had an absolutely comfortable temperature, you were wearing very light clothes. Unfortunately, the unusual climate for the month of May in Sicily meant that it lowered and as soon as we were asked to turn on the radiators, it was done without asking any supplement, for all the days of your stay. -The showers are not tiny but regular in size, in the US you have large sizes. - The question of light? Since you arrived, the light in a bathroom was always on day and night, you were kindly asked to turn off the lights when you weren't at home, this too is respect for the climate. I imagine that when you leave your house, you take care to turn off the lights. We are so sorry that you were not able to appreciate the place you lived in. Carmelo e Alessandra Pappalardo

We are pleased that your holiday went well and that you will return to Sicily, you have been welcome guests. Unfortunately we have not received any requests for help regarding the unloading from you, we would have intervened immediately as we usually do, as well as we could have provided any utensils that could be used for you in the kitchen. The showers meet European standards but are suitable for the type of structure of the house considering that it is a 1700s residence in the historic centre. However, we will take your advice into account, useful for improving and making our guests' stay more and more pleasant. We will be happy to see you again.

We feel it is necessary to respond to this comment made by a guest with whom no empathy was created, the only member of the large family whose voice we heard. Terrible communication. Arriving late in the evening, we had made sure to reserve a space for their car right in front of the house, considering that there was a village festival. We were told that he had already parked even if it was far away, and that it was fine as the next morning they would go to Catania early. In the description of the house it is specified that some rooms are equipped with fans and one with an air conditioner, absolutely adequate for the space to be cooled. Since it is an ancient house, with very thick walls, we believed this solution was sufficient to date. Precisely because in the past some guests did not bother to turn off the electrical appliances, we have an energy detector that records consumption, one of our collaborators passing from outside the house heard a very loud noise coming from inside, evidently all the fans were on at maximum speed. rang the doorbell several times and no one answered. so it was decided to go in and see if there was any problem. obviously everything had been left on at maximum, not caring about consumption and any problems that could have been created....They left without saying goodbye, communicating that they had left very early. It rarely happens that we have unpleasant guests, on the contrary we have often met pleasant people, a source of enrichment