Verificada
6/10 - Razoável
Brittany C.
9 de ago. de 2020
Pontos positivos: Check-in, localização e precisão do anúncio
Beautiful home but, many miscommunications & we treated differently than previous guests.
We stayed here to celebrate my birthday with a small group of friends & family. Yes, the house was beautiful. But, here are a few reasons we wouldn't stay here again.
The Pro is that the house looked just like the pictures.
The Cons were:
- it was communicated to us that we couldn't have any alcohol but, the guest prior to us had full trash bags all over the side of the house with beer bottles and cans all over. Plus the outside garbage can was jammed packed. This is something that the homeowner was aware of and should have been cleaned before we arrived.
- There's only two TV's in the house and the master bedroom TV did not work. I explained this to the homeowner multiple and there wasn't a fix for it.
- Lack of toiletries. For example there was only one and a half rolls of toilet paper in the house (per bathroom). With there being multiple ppl staying the night there should be additional rolls per bathroom however, it was explained that there was a total of 6 rolls for the house and I was told "that should be enough."
- The guest bathroom by the front door had issues flushing after one use. My uncle actually had to take a plunger to it just so it would work.
- The pool was beautiful but there are no tree for any shade so the sun beams on you the entire time. They have a wasp problem. We couldn't get into the pool for longer than 15 minutes without being chased. I recommend they provide Citronella candela or look into spraying for the guest can enjoy their time.
- We we also told by Cathy, the property manager that we had to basically clean the entire house from top to bottom (which we did) before leaving if we wanted to stay there. But, we still charged a cleaning fee. Pretty ridiculous.
Overall, I'm happy to have a place for my family & I could stay and enjoy each other I just wish it was under better circumstances.
Brittany C.
Hospedou-se por 2 diárias em jul. de 2020
