Waterfront Luxury Boathouse Villa in 1000 Islands - Alexandria Bay

Thank you Marvin! It was great having you! We will certainly consider additions to the boat garage area in the future. As for right now, we do have a large number of bumpers available to use to help protect boats from the steel supports when the water level drops towards the end of the season. We’ve also found it helpful to tie up to the cleats on both sides of the slip to keep the boat securely in the middle. Hope to see you back!

Thank you for your feedback, Linda. We were very sorry to hear about the inconvenience caused by the unexpected leak from the air conditioning unit during your stay. We understand that this was disruptive, especially at night. As you recall, we immediately offered to send an emergency HVAC professional to address the leak. While we always aim to resolve issues as quickly as possible, we respected your decision to decline access for repairs during your stay. This unfortunately meant the leak continued and we were unable to prevent the ongoing inconvenience you experienced, which was your choice. We did our best to communicate with you throughout the situation and appreciate you bringing it to our attention. After you checked out, we immediately had the necessary repairs completed to prevent this from happening again. This was a very minor leak, that was fixed in a matter of minutes by the HVAC technician, so it is unfortunate that you refused them entry into the villa.

Thank you for your kind words about the villa! I apologize for any frustration with parking. Your stay was over the 4th of July holiday which is the busiest weekend of the year at the villas. It is not typically quite so crowded. Usually the one dedicated parking spot and guest parking are sufficient. Additional parking may also be reserved at the adjacent marina. Thank you for your suggestions and feedback, we are always looking for ways to improve our guests experience!