Sand Dunes Main 2941-1BR Oceanfront-Pools & Hot Tub

Thank you for your feedback. We're sorry to hear that the condo did not meet your expectations. We take concerns about cleanliness and maintenance very seriously. After your departure, the unit was thoroughly inspected, and we did not find the widespread mold issues described in your review. However, we appreciate you bringing your concerns to our attention, as guest feedback helps us continue to monitor and maintain the property. We understand that décor and furnishings are subjective, and while our listing photos accurately represent the condo, we are always evaluating opportunities for future updates and improvements. We're glad Elliott Beach Rentals was able to work with you regarding your reservation, and we wish you the very best in your future travels.

Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. We're sorry to hear about the odor, the maintenance concerns you encountered, and the condition of several items in the unit. Your comments regarding the balcony chair, closet door, door frame, and vacuum have been shared with our maintenance team so they can be inspected and addressed. We also understand your disappointment regarding the water park amenities. Access to certain amenities is determined by the individual property and the resort, and we strive to accurately represent what is included with each rental. We appreciate your feedback regarding the listing and will review the information to ensure it is as clear as possible for future guests. We regret that your experience fell short of the quality we aim to provide and appreciate you bringing these concerns to our attention.

Thank you for the feedback and the review. we apologize for the issues you had with your unit. We will let the management team know

Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the beautiful ocean view, the on-site restaurant, and the overall quiet atmosphere of the property. We apologize for the cleanliness concerns you encountered upon arrival. Had these issues been reported during your stay, we would have gladly sent housekeeping to address them. Guest satisfaction is important to us, and we appreciate you bringing these matters to our attention. Regarding check-in, Elliott Beach Rentals' check-in procedures are outlined prior to arrival, including the requirement to visit our office to receive access information. We understand this may not be every guest's preference and appreciate your feedback. Please note that Elliott Beach Rentals does not provide consumable household items such as dish soap, sponges, paper products, or additional toiletries. The quantity of towels and linens provided is based on the occupancy of the unit. Additionally, furnishings, televisions, balcony furniture, kitchen inventory, and in-room amenities are determined by the individual property owner. Parking availability and garage design are managed by the resort and are outside of Elliott Beach Rentals' control. We understand your frustration and appreciate your comments regarding the parking experience. Thank you again for your feedback. We are glad you were able to enjoy several aspects of your stay and hope to have the opportunity to welcome you back in the future.

Thank you so much for your 10-star review! We truly appreciate you choosing Elliott Beach Rentals for your vacation. We're thrilled you had a great stay and hope to welcome you back to the beach again soon for another wonderful getaway!

Thank you for the stellar 5 star review!!! We hope you will come back to see us again soon!