🏖️Oceanfront | Indoor Water Park + Lazy River | Dunes Village Resort 1253

Thank you for the wonderful review. Glad you found the building clean and quiet — we look forward to welcoming you back.

Thank you for sharing your feedback. I’m very sorry your stay at Dunes Village Resort 1253 fell short of expectations. The issues you described — limited starter toilet paper, nonworking outlets, a missing bedroom light fixture, a nonworking phone, the plumbing access panel coming loose, uncomfortable beds, and the lack of hot water on your last evening — are unacceptable. As disclosed in our listing, we provide a starter supply of toiletries and paper; additional supplies are the guest’s responsibility. That said, your report about staff reluctance and rudeness is not acceptable. I’ve forwarded your comments to our housekeeping and maintenance teams and to property management for immediate inspection and repair. We will also investigate the hot-water outage with building management and review how parking access is presented in the listing to avoid future surprises. Finally, we will address the communication and service concerns with our team to ensure better responsiveness and professionalism. Thank you for bringing these matters to our attention. We regret that your experience was disappointing.

Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. We appreciate you bringing your concerns regarding the property conditions and amenities to our attention. We take reports involving maintenance issues and guest experience seriously, and we have shared your comments with our team for review. Regarding toiletries and supplies, our listings disclose that we provide starter amenities for guests’ arrival, including an initial supply of items such as toiletries and other essentials. These items are not replenished throughout the duration of a guest’s stay, and guests are responsible for any additional personal items they may need. We regret that some of the amenities you expected to use were unavailable during your stay and understand how that can impact your overall experience. While some amenity interruptions are outside of our control, we are sorry for the inconvenience and appreciate your feedback as it helps us improve. Thank you again for sharing your experience. We appreciate your comments and hope to have the opportunity to provide a better stay in the future.

Igor we are sorry you were delayed in getting into your room. You booked through our management company and not through the onsite resort. We had emailed you your check in letter with door code to enter the condo when you arrived. We have not been informed there is any issues with the door or the stove in this condo and have had this condo rented several times after your stay. Please know that if you have any issues during your stay we have staff that can assist you 24/7.

Thank you for taking the time to leave this review. We are glad you enjoyed your time in Myrtle beach and the condo. We hope you will let us know when you plan to return.

Thank you for taking the time to leave this review. We wish you had read your check in information where we let our guests know that we only provide starter kits for the amenities and not for your entire stay. We also do not provide daily housekeeping or linen service unless requested. The condo does have a washer and dryer in the condo for you to use without enduring any added costs for this service or keeping your amenities stocked for the month. We honestly have not had issues or complaints about the internet or TV service, as long as you have the TV on the right HDMI they work just fine. Luxury Beach Rentals is available to communicate with 24/7. We have live people answering phones 24/7, emails 9 hours a day and responding through our texting service 9 or more hours a day. We do not leave calls, emails, or text unattended or unanswered and typically have a response time within minutes. We also have full maintenance and concierge service working 7 days a week to service any needs you have during your stay.

Thank you for your 4‑star rating! We’re glad you stayed with Luxury Beach Rentals, We hope to host you again soon.

Appreciate the 3-star review! We’d value your suggestions, and hope to see you again soon

Thank you for your review, Lee. It seems your thoughts didn't come through. If you have any feedback or comments about your stay, we'd love to hear them. Your insights are important to us, and we hope to welcome you back soon!