Lakefront Luxury at Okere Falls Lake Rotoiti

Thank you for sharing your feedback. We’re thrilled to hear you had such a special stay and enjoyed the beautiful lake views, spacious lawn, and the convenience of launching your boat from the property. It’s great that the home was comfortable and well appointed for your celebration. We’d love to welcome you back for another memorable experience. Reputation & Resolutions Coordinators.

Thank you for sharing your feedback. We are very sorry to hear about your experience and understand how frustrating this has been especially after providing the screenshot promptly and following up multiple times. This is not the level of communication we aim to deliver. The home does not have air conditioning and we apologise that this was not made clear at the time of booking. We have raised your concerns with our team so the lack of follow up can be addressed and to ensure responses in the future are more frequent. We appreciate you taking the time to let us know and hope the rest of your stay went as smoothly as possible. Reputation and Resolutions Coordinators.