Coastal Casita-3 Bedroom, 2.5 bathroom

Hello Diane, I am so happy you enjoyed your stay with us! We make our best effort to go an extra mile and have everything sparkling clean for our guest. I will take your recommendation into consideration. Thank you for your input.

Eric, I want to start of by thanking you for booking with us. It was my absolute pleasure to host you. My main priority is the satisfaction of my guest in making sure they have the best stay. I am sorry to hear about your experience as previous guest have not had the same experience. In response to your review: 1. I have lived in Brunswick my whole life and Coastal Casita is not located in a lower poverty area. The house is located in one of the best parts of downtown Brunswick. 2. The entire A/C unit ( vents, ducts, filter, etc…) is completely new and was installed in October of 2020. That being said, the ‘cold’ setting had only been used during the season. A certified A/C technician said the reason for the smell was that the ‘heat’ setting had never been used and was firstly used during your stay. Since your stay the air has been filtered out and to smell does not reside anymore. I apologize for the smell. 3. The steps are painted with indoor/outdoor anti-slip floor paint. In addition to the paint I will install slip pads. 4. Thank you for letting me know of the roaches. We have made our pest control company aware of this matter and they will increase their number of visits. I apologize the weather was not pleasant during your stay. I will bare in mind the rest of your suggestions for future bookings. Once again, thank you for your review and booking. Juan